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"I ordered a camcorder, and received the usual email about calling to verify the order and my credit card. When I did so, I was offered the opportunity to purchase all the items which normally come with that camcorder in its retail box at very high prices. I asked in amazement if the quoted price did not include the basic battery, charger and cables. I was told no, the quoted price included only the camcorder itself.
This was strange since they advertised a full U.S. warranty, which usually accompanies the full retail package.
When I was told that I could not buy the full retail package at the quoted price, I told them to cancel the order."
"Add me to the long list of satisfied customers. FAST order processing, shipping and great communication. Recieved my camera exactly as described (New and factory sealed). Every aspect of this transaction (especially the BEST price) was 5 STAR! "
"These people are horrible. I called to get a price and the guy asked me for the model #, after I gave it to him he said "We don't have it". I asked him if he could order it and how long it would take. He said "You can't buy it" and hung up on me. Why is it that they treat people like this..."
"I ordered a Denon AVR-1908 receiver from these guys and I have to say, it wasn't a bad experience. Everytime I called customer service to check on my order, I was helped in a very courteous manner. I placed my order on 2/5/08 and I received it 2/11/08, a day early and brand new, double boxed. When I first ordered, I did get the "call to confirm" email and they did sell me an extended warranty, but the receiver including warranty and shipping was still cheaper than any other competitor. Thanks for a pleasant experience."
This review was modified by Vgray on February 13 2008 10:40:02 AM
"While not totally pleased, I really can't complain. The price was the best on the web. They didn't try to stick me with any extra, high-cost junk. No pressure. They delivered very quickly via UPS. I received it well-packaged.
Now the bad stuff. They specifically state all merchandise is brand-new but the Fujifilm S-700 I received was clearly a used refurb. The lens cap was missing. It came in a refurb box and the frame count showed over 1000 shots taken.
All-in-all, a wash.
Would I deal with them again? Probably... if only for the price. The camera was in excellent condition and I probably would have paid MUCH more on eBay."
"If I had read the info below I would not have ordered, but I "lucked out:" bought a Nikon S10, now discontinued by Nikon but had all the features I wanted, & the price was almost "too good to be true." I also had the mandatory phone verification but resisted all the upsell, maybe because I had already ordred an extra battery at twice the usual price. (The "high capacity" battery is the same 1100 mah as the standard one.) When the camera came in a plain cardboard box & was obviously repackaged, had NO warranty card, I called Nikon. They couldn't tell me over the phone if the unit was USA or gray market, the only way to tell was to register the purchase and...it went through, thus showing me that it was a USA product. I don't know if it "fell off a truck" since the repackaging is unexpected and sloppy, but it seems to work okay right now. In summary: the price was too good, they were rude, accessories were way overpriced (so was Abe's) but the camera is a USA, not a grey market."
"I ordered a Kodak Easy share camera from HD camera world.com, when I got my camera in the mail the invoice said the camera professionals.com. It looks like they changed their website name to avoid all the bad reviews. I guess I'm going to cancel my credit card because I'm terrified (after reading other peoples horror stories) that they are going to charge my card for other stuff. My experience wasn't all that bad though. There were a few things missing from my package, which I can deal with, because I called them and they said they would have the missing items out tomorrow. So hopefully with this company's new name they have changed their ways! But just to be on the safe side I'm gonna cancel my card too. "
"I too found their prices too good to pass up and was excited to order a Canon HG10 with an intermediate package for cheaper than the camera alone on other sites. I called to check on my order since I hadn't gotten it after a week. I was transfered 3 different times and they asked for my 3 digit code on the back of my credit card. I abliged and they then tried to sell me a battery charger for $189! I said no thank you and left it at my original order. I started looking online at reviews and after reading this site, I called again today to check on the status of my order and was told that it was on backorder. I cancelled my order and called my credit card company to cancel my card! Thanks for saving me a lot of time and frustration with this company! "
"Ordered D200 body only for 799.00 - called first to ask if it was for real. The man said at that price it was for the body only no battery, no charger, no strap, no video cable, no usb cable, not even a body cap. That was ok with me because it was going to be a second body for me - I asked if it was in stock and he said yes but that I have to place the order on the internet. I did. They sent an email that I had to call to confirm my credit card - I did and also confirmed over the phone that it was in stock and shipping. I followed-up a few days later and they said it was ready to ship and that I should see it as early as Friday May 11th but more likely on Monday May 14th. I called May 14th to follow-up and they simply said it was on back order for 3 to 7 weeks. Can you say SCAM! These people are despicable! Frankly, Nikon should not sell them cameras. That's my story! George"
"Ordered but cancelled the transaction the next day because despite being told directly by phone that the product (SONY DRC-SR300) was in stock the day I ordered after multiple calls the next day, 5 transfers and 3 disconnects someone finally admitted that it would not be in stock for at least two weeks. The only good thing I have to say is that (so far) my credit card was not charged. "
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posted Jun-17-2007 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Add me to the long list of satisfied customers. FAST order processing, shipping and great communication. Recieved my camera exactly as described (New and factory sealed). Every aspect of this transaction (especially the BEST price) was 5 STAR! ","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/320657#comment320657","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"lucy123","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"These people are horrible. I called to get a price and the guy asked me for the model #, after I gave it to him he said \u0022We don\u0027t have it\u0022. I asked him if he could order it and how long it would take. He said \u0022You can\u0027t buy it\u0022 and hung up on me. Why is it that they treat people like this...","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/350788#comment350788","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"Dannydsi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Denon AVR-1908 receiver from these guys and I have to say, it wasn\u0027t a bad experience. Everytime I called customer service to check on my order, I was helped in a very courteous manner. I placed my order on 2\/5\/08 and I received it 2\/11\/08, a day early and brand new, double boxed. When I first ordered, I did get the \u0022call to confirm\u0022 email and they did sell me an extended warranty, but the receiver including warranty and shipping was still cheaper than any other competitor. Thanks for a pleasant experience.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/361984#comment361984","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"Vgray","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"While not totally pleased, I really can\u0027t complain. The price was the best on the web. They didn\u0027t try to stick me with any extra, high-cost junk. No pressure. They delivered very quickly via UPS. I received it well-packaged.<br><br>Now the bad stuff. They specifically state all merchandise is brand-new but the Fujifilm S-700 I received was clearly a used refurb. The lens cap was missing. It came in a refurb box and the frame count showed over 1000 shots taken.<br><br>All-in-all, a wash.<br><br>Would I deal with them again? Probably... if only for the price. The camera was in excellent condition and I probably would have paid MUCH more on eBay.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/370768#comment370768","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"gjtoth","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If I had read the info below I would not have ordered, but I \u0022lucked out:\u0022 bought a Nikon S10, now discontinued by Nikon but had all the features I wanted, & the price was almost \u0022too good to be true.\u0022 I also had the mandatory phone verification but resisted all the upsell, maybe because I had already ordred an extra battery at twice the usual price. (The \u0022high capacity\u0022 battery is the same 1100 mah as the standard one.) When the camera came in a plain cardboard box & was obviously repackaged, had NO warranty card, I called Nikon. They couldn\u0027t tell me over the phone if the unit was USA or gray market, the only way to tell was to register the purchase and...it went through, thus showing me that it was a USA product. I don\u0027t know if it \u0022fell off a truck\u0022 since the repackaging is unexpected and sloppy, but it seems to work okay right now. In summary: the price was too good, they were rude, accessories were way overpriced (so was Abe\u0027s) but the camera is a USA, not a grey market.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/385649#comment385649","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"TerraYacht","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Kodak Easy share camera from HD camera world.com, when I got my camera in the mail the invoice said the camera professionals.com. It looks like they changed their website name to avoid all the bad reviews. I guess I\u0027m going to cancel my credit card because I\u0027m terrified (after reading other peoples horror stories) that they are going to charge my card for other stuff. My experience wasn\u0027t all that bad though. There were a few things missing from my package, which I can deal with, because I called them and they said they would have the missing items out tomorrow. So hopefully with this company\u0027s new name they have changed their ways! But just to be on the safe side I\u0027m gonna cancel my card too. ","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/391119#comment391119","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"kmtz3","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I too found their prices too good to pass up and was excited to order a Canon HG10 with an intermediate package for cheaper than the camera alone on other sites. I called to check on my order since I hadn\u0027t gotten it after a week. I was transfered 3 different times and they asked for my 3 digit code on the back of my credit card. I abliged and they then tried to sell me a battery charger for $189! I said no thank you and left it at my original order. I started looking online at reviews and after reading this site, I called again today to check on the status of my order and was told that it was on backorder. I cancelled my order and called my credit card company to cancel my card! Thanks for saving me a lot of time and frustration with this company! ","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/398996#comment398996","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"toogullable","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered D200 body only for 799.00 - called first to ask if it was for real. The man said at that price it was for the body only no battery, no charger, no strap, no video cable, no usb cable, not even a body cap. That was ok with me because it was going to be a second body for me - I asked if it was in stock and he said yes but that I have to place the order on the internet. I did. They sent an email that I had to call to confirm my credit card - I did and also confirmed over the phone that it was in stock and shipping. I followed-up a few days later and they said it was ready to ship and that I should see it as early as Friday May 11th but more likely on Monday May 14th. I called May 14th to follow-up and they simply said it was on back order for 3 to 7 weeks. Can you say SCAM! These people are despicable! Frankly, Nikon should not sell them cameras. That\u0027s my story! George","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/315586#comment315586","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"gpeirce","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered but cancelled the transaction the next day because despite being told directly by phone that the product (SONY DRC-SR300) was in stock the day I ordered after multiple calls the next day, 5 transfers and 3 disconnects someone finally admitted that it would not be in stock for at least two weeks. The only good thing I have to say is that (so far) my credit card was not charged. ","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/318275#comment318275","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"sbillotte","rating":"1"}, "single");){kind=link}
"I ordered a camcorder, and received the usual email about calling to verify the order and my credit card. When I did so, I was offered the opportunity to purchase all the items which normally come with that camcorder in its retail box at very high prices. I asked in amazement if the quoted price did not include the basic battery, charger and cables. I was told no, the quoted price included only the camcorder itself.
This was strange since they advertised a full U.S. warranty, which usually accompanies the full retail package.
When I was told that I could not buy the full retail package at the quoted price, I told them to cancel the order."