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RatingsRating
Store InformationStore Info
Full Rating Profile
  • TextbookRush.co TextbookRush.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 802 Avondale Ave. Grandview Hts. OH
    • Contact: help@textbooksrus.com
    • Phone: (614) 486-3348
    • Customer Support: (614) 486-3348
    • Business Hours: Monday - Friday 9:00 AM to 5:00 PM (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.11/10 6.11/10
    Chance of future purchase: Rating 5.61/10 5.61/10
    Shipping & packaging: Rating 6.03/10 6.03/10
    Customer service: Rating 4.77/10 4.77/10
    Return/Replacement policy: Rating 4.77/10 4.77/10

What is this?

15,329 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"I was very happy to receive excellent customer service from textbook rush.com."


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Verified Customer
Rating 4/10
2/5

"They kept my book. I was under the impression that highlighting and some writing in the margins was ok. But I emailed back about my book and got no response. I really would have liked to get it back. The actual buy back for my other book was easy and I was happy with it. "


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Verified Customer
Rating 10/10
5/5

"I have sold books to them twice and both times they were honest and quick to process the books and send the check."


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Verified Customer
Rating 10/10
5/5

"Awesome price and shipping"


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Verified Customer
Rating 10/10
5/5

"Book as described and delivered in a timely manner."


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Verified Customer
Rating 8/10
4/5

"Grateful to get something back for school books that I no longer needed"


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Verified Customer
Rating 10/10
5/5

"The process was very easy and quick. I placed my return order and mailed my books. I received my check less than a week after they received my books. Whole process was less than 2 weeks. Will use this again. "


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Verified Customer
Rating 10/10
5/5

"I was worried that I would send the book in and receive way lower than the amount promised due to some nonsense they claimed was wrong with the book, but they stood by there word and understand USED books. They don't have to be brand spanking new, just looked after and managed. I'm very pleased with my experience here and I will definitely be using them again."


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Verified Customer
Rating 10/10
5/5

"Prompt shipment. Book came in the condition that was stated. Very happy with our purchase."


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Verified Customer
Rating 10/10
5/5

"Textbook rush is always very fast with sending back books. Thank you!"


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Verified Customer
Rating 10/10
5/5

"User friendly, convenient process and fast response."


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Verified Customer
Rating 8/10
4/5

"The books were shipped and delivered very quickly. The books were also in better condition than I was expecting."


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Verified Customer
Rating 6/10
3/5

"They paid me very quickly for my books, but I was disappointed that they didn't take all of my books for some minor imperfections with them. They were not unreadable and were still solid. "


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Verified Customer
Rating 10/10
5/5

"The order was filled very quickly and the book packaged well.
Excellent!
"


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Verified Customer
Rating 2/10
1/5

"I ordered a book that I needed for a summer class that I was taking only to get an email days later saying that it was out of stock. Worse thing was it was already too late in the session to order from anywhere else and it be delivered in a timely manner. The class was allowed to use books on test and of course I was bookless because of "textbook rush".????"


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TextbookRush.com is a Merchant Member! Learn more

TextbookRush.com is a merchant member
TextbookRush.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.