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RatingsRating
Store InformationStore Info
Full Rating Profile
  • TextbookRush.co TextbookRush.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 802 Avondale Ave. Grandview Hts. OH
    • Contact: help@textbooksrus.com
    • Phone: (614) 486-3348
    • Customer Support: (614) 486-3348
    • Business Hours: Monday - Friday 9:00 AM to 5:00 PM (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.17/10 6.17/10
    Chance of future purchase: Rating 5.42/10 5.42/10
    Shipping & packaging: Rating 5.59/10 5.59/10
    Customer service: Rating 4.87/10 4.87/10
    Return/Replacement policy: Rating 3.75/10 3.75/10

What is this?

15,949 Customer Reviews

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Verified Customer
Rating 8/10
4/5
2015-08-02

"Great experience overall. I would have given 5 stars if my book had come on or closer to the date they originally had said it would. "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"It was an okay transaction."


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Verified Customer
Rating 2/10
1/5
2015-08-02

"Textbook Rush quoted me a price for my Finance textbook but after I paid for shipping once they received it they said they were no longer purchasing it. I immediately was able to sell it for the same price to Chegg. Waste of time and money using Textbook Rush"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"This wasn't the first time I have used this buyback site. And needless to say it won't be he last. They always offer the best prices and respond vet quickly. They keep you update to date on the status of your buy back. "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"I love this company! Great prices, fast shipping and frequent reminders regarding returns! Great communication! :)"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Fast payment and excellent service. Got 146 for three books!!! I love this company! Sell them your text books! "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Very easy and quick process for selling old text books!"


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Verified Customer
Rating 2/10
1/5
2015-08-02

"I will not use this service again. I placed an order Saturday night it was not processed until Thursday the following week. Shipping took another 6 days even though I paid for 3 day shipping. Customer service told me on the phone shipping would be refunded; then I received an email saying everything was within the time frame. When I order from Amazon 3 day shipping means I get in 3 days or less including processing time. Next time I will pay the extra with Amazon and know I will get my order in the time it says. My class was 3 week summer class and I only had the book for the final week. Time was a huge factor and textbookrush could not deliver. I don't think you should call yourself textbookRUSH if you only process orders and operate on business days."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"It was extremely easy to sell textbooks, and receive cash."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Great experience! The book arrived in the advertised condition within days. You saved me ~$70 from what the school was going to charge me to replace it. Thank you!"


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Good prices and fast service."


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Very fast shipping. Way faster than Amazon and other online booksellers."


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Very quick process and exactly the amount that I was quoted. "


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Verified Customer
Rating 10/10
5/5
2015-08-01

"The experience was great - super quick and easy."


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Verified Customer
Rating 10/10
5/5
2015-08-01

"For the most part, our reselling of old textbooks and purchasing of new went very smoothly. The only problem was when we went to purchase one of the books, the buy now button was not active, with no explanation. Turns out (after speaking to a TextbookRush rep) that occurs when a book is not currently in stock. My only suggestion would be to perhaps indicate that status on the page? Otherwise, TextbookRush gets thumbs up from us!"


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TextbookRush.com is a merchant member
TextbookRush.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.