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Stores > Texas Precious Metals
  • Texas Precious Texas Precious Metals Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      77984
    •  
    • BUSINESS HOURS
      8:00am-4:00pm CST, M-F
      GENERAL PHONE
      361-594-3624
      FAX
      361-594-4550
    • SUPPORT EMAIL
      operations@texmetals.com
      SUPPORT PHONE
      361-594-3624

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.83/10 8.83/10
    Chance of future purchase: Rating 9.50/10 9.50/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 8.00/10 8.00/10
Voice your opinion! Review Texas Precious Metals by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-05-23

1st order

"I call Texas Precious Metals an invisible seller. You just place your order send you money and
you get your product. No hassles, problems or wasting time.
"


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Verified Customer
Rating 10/10
5/5
2017-05-22

Quick, Easy!

"this was my second purchase from Texas Precious Metals. Everything went smooth and easy, just like the first time.
"


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Verified Customer
Rating 10/10
5/5
2017-05-21

Great service

"Great service. On time delivery."


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Verified Customer
Rating 10/10
5/5
2017-05-19

Excellent credible business

"Outstanding customer service with Holly Boedeker and all representatives I have inter interacted with for transactions.
They treat the purchasing process with superb professionalism, assurance, and delivery from beginning to the end.

"


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Verified Customer
Rating 10/10
5/5
2017-05-16

I Like Them

"Good service. Well done. I like them."


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Verified Customer
Rating 10/10
5/5
2017-05-15

Great

"Fast delivery , and a straightforward order process. I will use them again. "


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Verified Customer
Rating 10/10
5/5
2017-05-11

Responsive & reliable

"Responsive & reliable: All as expected!"


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Verified Customer
Rating 10/10
5/5
2017-05-10

Great service

" Received my order the very next day. "


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Verified Customer
Rating 10/10
5/5
2017-05-08

In a world of uncertainty

"In a world of uncertainty it is a stellar event to find an island of tranquility; a land where ones' word is their bond....perhaps TOO glowing? Nay, not so. As a consumer I have been lied to more times than a New York street girl.......but never by Texas Precious Metals. They deliver! (And in a timely manner, I might add). If yours were the pattern, the world of e-commerce would be an easily navigable channel; forthright and dependable. I have recommended TPM numerous times to family and friends, and you didn't let them down either.
If you will allow me the latitude, and not think me condescending, TPM remind me of a favorite horse, faithful, trusted,and ready for any trail.
Thanks,
H.
"


Rating 10/10
5/5
2017-05-06

great experience dealing with these fine folks

"living near Shiner, i was able to pick up my order and meet these folks personally. what a pleasant experience. totally professional. i would recommend them to anyone anywhere."


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Verified Customer
Rating 6/10
3/5
2017-05-05

Fantastic Most of the Time But they Can blow it.

"First couple of transactions were among the smoothest online precious metal transactions ever and I had then at 5-stars in my mind. But when I redirected a recent shipment to a local USP store for pick-up (a secondary pickup site option available to USP.com members) they intervened in the delivery and prevented the transaction. So the shipment was several days late as they had MY PROPERTY re-routed to the local USP depot which I had to drive 25 miles out of my way to pick it up. They left a message on my phone claiming it was an insurance issue BUT NOWHERE in their contract or website do they mention this. It was a post-facto "ohh by the way, we do not allow shipments to UPS stores anything that you already own" scenario. (they had my payment in full. The product was and is MINE!) Worse, the 10, 10 oz silver bars that they sold me was scuffed, scratched, and far from mint condition. The "sale" that they posted on these NEVER mentioned anything about "banged up silver". I sent them a voice mail and an email and they never responded to my complaints. All-in-all that was a horrible customer service experience and I am very very disappointed in them. Wondering if and when they are going to do it again. Are they great 80% of the time and horrible 20%? I simply do not know. Giving them another week to right this before I slam them on the precious metal websites to tell people to stay away by sharing my story. It's not just the mistake, its how they botched handling it that matters, with the later being the greater sin. TPM, you know who I am. I'm not a small-time buyer. Get on the phone with me and make this right . "


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Verified Customer
Rating 10/10
5/5
2017-04-26

Excellent service

"We have placed four orders so far, and every one is filled promptly. The terms and procedures are crystal clear and delivery is perfect. Good job."


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Verified Customer
Rating 10/10
5/5
2017-04-21

Excellent Customer Service

"Excellent customer service and on time delivery. TPM is now my new preferred dealer"


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Verified Customer
Rating 10/10
5/5
2017-04-21

Glittering success

"Great service, on time delivery, easy to work with....and the price is cheaper than any other I have found. Great job!!"


RandyCook's Avatar

Verified Customer
Rating 10/10
5/5
2017-04-15

Great - as usual !!

"They talk the talk and walk the walk, you get what you see on time and with no issues. "


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