Texas Precious Metals Reviews - texmetals.com Ratings at ResellerRatings

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texmetals.com
Rating 9.83/10 402 reviews

9.83/100
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Texas Precious Metals participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (402)


Rating 10/10 5/5
modified review posted Jun-12-2013

"Very Quick service. Accurate. Easy."

Rating 10/10 5/5
modified review posted Jun-12-2013

"great product and fast delivery. I am very satisfied with my purchase from Texas Precious Metals."

Rating 10/10 5/5
modified review posted Jun-11-2013

"I have been dealing with this company for over 3 yrs. they are relible and usually offer the best prices. I recomend them without hesitation."

Rating 10/10 5/5
modified review posted Jun-11-2013

"Quick shipping. No hassle."

Rating 10/10 5/5
modified review posted Jun-11-2013

"TPM is an outstanding dealer. Have referred family and friends to the website. Will continue to business with them in the future. Thanks!"

Rating 10/10 5/5
modified review posted Jun-10-2013

"i was amazed at how fast i had received my order the last time i had ordered from you. i mailed the check on tuesday and i received the product thursday! wow! 2 days. great service. thank you "

Rating 10/10 5/5
modified review posted Jun-10-2013

"Excellent Service. Good honest company."

Rating 10/10 5/5
modified review posted Jun-07-2013

"I was very pleased with the service and quick turn around. I will use TPM again"

Rating 10/10 5/5
modified review posted Jun-07-2013

"I've had two orders with TPM and both have been handled and delivered wonderfully. I've used two other PM firms and think TPM is the best. Easy, honest and fast. What more can you ask for?"

Rating 2/10 1/5
modified review posted Jun-06-2013

"I order my silver on May 6th, in the morning. Now, it's June 6th, and I still haven't received my order. As a note, I also ordered silver from three other dealers at the same time and already I've received shipment.

I must say, this is quite disappointing, as I only live approximately 90 miles from the dealer, in Shiner, Texas. I'm in Houston. And, at the time I ordered, the dealer professed to have the bullion in stock. To sum it up, VERY DISAPPOINTING. regards, Matthew Klosowski"

modified review reply posted Jun-10-2013

JOSH.B, Texas Precious Metals rep has responded

“We shipped this client his package on May 14th (UPS Tracking #1Z61A61E29xxxxxxx) within 2 business days of receipt of his payment. We shipped the package via OVERNIGHT delivery service. UPS failed to make the delivery to the client, and we were not notified by UPS or the client about the shipping issue.

The first we heard of the problem was this public review. We immediately contacted UPS, the customer, and rushed out a replacement package. UPS has since declared the original package lost and reimbursed us.

We take our reputation very seriously. When we called the customer, he admitted he should have contacted us sooner. He certainly should have contacted us before posting this negative complaint. He promised to reverse this review, but he has not. Needless to say, we have been frustrated working with this difficult client, and we have made every effort to exceed our commitments. Unfortunately, he has not extended us the same courtesy.”

Rating 10/10 5/5
modified review posted Jun-05-2013

"Very quick shipping. Will buy again"

Rating 10/10 5/5
modified review posted Jun-05-2013

"This is the first time I purchased silver coin after read so many positive reviews about Texas Precious Metals. Then I did the second purchase. Overall it is a very pleasant experience, bought 80 silver coins from 1st order and 40 from the second, the items are accurate as ordered and the shipping speed is amazingly fast. The only drawback is it does not have many selections like Gainesville Coin. Hope this company can broad its product line like PAMP or Credit Suisse products. Also their staff are very helpful, professional and courteous. I certainly would order again. "

Rating 10/10 5/5
modified review posted Jun-05-2013

"I will order again in the future. "

Rating 10/10 5/5
modified review posted Jun-05-2013

"As a first time buyer I loved that there were no hidden fees & no surprises. What more can you ask? The price I decided to buy at was the price I paid no haggling. Shipping was free as long as you spend more than a certain amount and it arrived within 5 business days (UPS) even though I ordered before a holiday weekend!!! Oh yeah... and I shopped long and hard for the best prices and these guys were the absolute best at a little over 4% over spot which will make me come back again and recommend them to my friends. Now as long as selling to them in the future goes just as nicely, they have made a life long customer."

Rating 10/10 5/5
modified review posted Jun-05-2013

"Great prices and timely delivery."

 
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