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"I am pleased to buy in this store, everything has arrived correctly and in order, well packed for international order. It took a while to arrive because the item I bought was out of stock. The customer support is great and after exchanging the product for another one, everything was sent to me."
"I recently purchased a product from Underbid.com because of the good price. This was my first purchase using Underbid.com which handled the purchase for Teptronics. I then paid for the product using PayPal. I'm only mentioning the above to say this: I had a problem with the product I purchased, and where do I go from here to get the problem resolved? I thought I dug a hole I'd never be able to get the problem satisfactorily resolved due to the number of companies involved. I thought I'd have to eat the $100 purchase. Since the purchase was shipped from Teptronics, I thought I'd start there. I had to go no further! A Teptronics representative named Brett asked me to send the product for warranty repair or replacement to the product's repair facility. I did, and they could not find anything wrong. I then contacted Brett at Teptronics and explained, that although the problem was probably in getting the product to work was with me, that I was unhappy with the purchase, and I'd like to return it, or exchange it for something else similar. Well, Teptronics sent me an upgraded product at no additional charge--even before I could return the product I was not happy with back to them... How's that for service with a smile? Teptronics could not do enough to make me happy and make it right. That kind gesture allowed me to bookmark Teptronics in my browser, and anytime I'm looking for something 'electronic' Teptronics will be my first place to make a purchase. Based on my experience with a company I never purchased from before, I highly recommend you give Teptronics a try. Thanks again Brett. "
"I ordered from here about a month ago, and was very pleased to receive my product in as little as 2 days. I just ordered 2 more subs, and plan on ordering 2 more after that, to complete my 2010 db drag mustang. thanks!"
"Teptronics is awesome lowest prices I could find for a pair of car speakers. Their shipping is the fastest I have ever used (even faster then newegg.com) and I use the cheapest no matter what. Their customer service is also top notch they have a chat box that opens up to help you with your purchase if you are having difficulties. Will definitely shop there again!"
"Okay ~ very poor start. HOWEVER, these guys [particularly one employee,Brett] managed to pull this from a very negative review to a highly positive one. It took a while to actually have someone respond to the numerous e-mail requests, but once Brett took over the order, things moved smoothly and quickly. "
This review was modified by pjdogpatch on January 07 2010 10:54:29 AM
"We ordered the speakers on Sunday 7/18/10 and they were shipped on 7/19/10. We received our package on 7/22/10 in perfect condition. We would definitely order from Teptronics again. "
"Teptronics delivered the goods on time, at a very good price. The quality of the item purchased was according to what they advertised on line. A satisfied customer! Thanks. d.z."
This review was modified by dpz01 on October 30 2010 09:14:59 AM
"I am pleased to buy in this store, everything has arrived correctly and in order, well packed for international order. It took a while to arrive because the item I bought was out of stock. The customer support is great and after exchanging the product for another one, everything was sent to me."