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"I got tired of buying $75.00+ tennis shoes only to find out a short time later that their junk! I decided to look for tennis shoe reviews from people with a lot more experience than myself. I found a pair online and took a chance knowing there was no place nearby that sold the brand (Prince Quiktrac TI Low). Tennis Warehouse's webpage showed in real time how many pair they had and the person I spoke with knew his stuff not like some recent college grad that drank their way through school! Anyway the price couldn't be beat and they offered me the choice of shipping (FedEx or UPS) and in a few days they arrived neatly packed. To sum it up I give them thumbs up and hope if I have problems with the shoes Tennis Warehouse and myself can work it out. Thanks for reading this and I hope it helps if you order from them. Credit due, credit given. "
This review was modified by emptypockets on May 06 2004 05:20:20 PM
"This was my second purchase. First one included a pair of shoes and a racquet and this one a couple of racquets. Good price and super fast order processing. I preferred 2-day shipping since it's $7.95 and only $2 more than the standard. And it is really 2-day!!! They also send a prepaid return shipping label which is great. Don't forget the items: they are also perfect and not expensive at all compared to other stores. Good business. Thanks. "
"Very satisfied with their handling of my order. Unbeatable price. Prompt shipping and delivery. Product as expected.
Although their website needs some bug fixes. The approximate delivery date showed as 2 weeks from my order even though i had chosen 2nd day delivery for a product that was in stock. But when I called them the CSR clarified that it's a glitch in their website but the shipping will be in 2 days.
Will definitely shop here again. Highly recommended."
This review was modified by indy49 on August 10 2007 03:01:49 PM
"Great Customer Service.. I called a few times before ordering and spoke with a very nice and knowledgeable guy (Mike?.. not sure his name). Helped me pick out strings for my new racquet's and everything arrived within days with there free 2 day shipping.. I'm very impressed with everything "
"I am very satisfied with the product, and professional handling of my order. I was offered free 2 day shipping and this was the first merchant that really did deliver me the product in 2 days. The tennis racquet was perfect. Will shop at this store again. The prices for the same racquet were cheaper than Dicks and Sports Authority by 10 - 15 dollars.
"This is my first-ever posting to RR. I've been motivated to post because of the experience I recently had with Tennis-Warehouse.com. I buy a lot of stuff on the web, from a lot of different stores. I've seen just about every kind of consumer horror story it is possible to see.
That said I'm happy to report what a GREAT job and EXCELLENT experience I have had with two orders at Tennis Warehouse. Fast shipping great prices and very very supportive return policies with zero bullshit. I have become a devoted customer of this store!
There were two small hiccups: on one occasion their website was very sluggish and I didn't receive an order confirmation email for almost 24 hours. Another little glitch was a 3-for-2 promotion that was advertised on the product page but the discount did not appear at checkout.
Dealing with these issues allowed me to experience their impressive customer service. Now that I've seen all sides of their operations I can recommend this store to anyone without any reservations."
"3rd time I've bought a racquet from TW. Always a great experience. Great customer service - knowledgeable, courteous, no upselling. In each case the racquet arrives, strung, in 2 days. Great operation."
"I called CS and told them that I wanted a backpack that would be ideal for riding with a motorcycle. They quickly directed me to one that a fellow workmate with a motorcycle purchased and why he chose that one. They did not try to push me to buy their own brand and did not try to up sell. I also demoed two racquets at the same time.
I live in California and the items came the following day. The backpack was just as good as they recommended fitted my needs perfectly. The items came with premade UPS stickers for an easy return. I would definitely recommend them again because of their fast support and fast and free shipping."
"Good & quick service. Shipping & processing was very quick. I had ordered a Prince O3 Red and had to change the grip size after the order. That was done quick. They even gave 2Day Air shipping free. The review of the racquets provided on the site were also helpful."
"It is the second time I order from them and always got great service. Raquets delivered in 2/3 days (free shipping) well packaged and strung for free. Recommend and will shop again!"
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posted Jul-25-2007 
This review was modified by 
![Share](javascript:share_rating({"review_body":"This was my second purchase. First one included a pair of shoes and a racquet and this one a couple of racquets. Good price and super fast order processing. I preferred 2-day shipping since it\u0027s $7.95 and only $2 more than the standard. And it is really 2-day!!! They also send a prepaid return shipping label which is great. Don\u0027t forget the items: they are also perfect and not expensive at all compared to other stores. Good business. Thanks. ","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/326208#comment326208","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"fabek","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very satisfied with their handling of my order. Unbeatable price. Prompt shipping and delivery. Product as expected. <br><br>Although their website needs some bug fixes. The approximate delivery date showed as 2 weeks from my order even though i had chosen 2nd day delivery for a product that was in stock. But when I called them the CSR clarified that it\u0027s a glitch in their website but the shipping will be in 2 days. <br><br>Will definitely shop here again. Highly recommended.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/328655#comment328655","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"indy49","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Customer Service.. I called a few times before ordering and spoke with a very nice and knowledgeable guy (Mike?.. not sure his name). Helped me pick out strings for my new racquet\u0027s and everything arrived within days with there free 2 day shipping.. I\u0027m very impressed with everything ","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/384723#comment384723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"briansorders","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very satisfied with the product, and professional handling of my order. I was offered free 2 day shipping and this was the first merchant that really did deliver me the product in 2 days. The tennis racquet was perfect. Will shop at this store again. The prices for the same racquet were cheaper than Dicks and Sports Authority by 10 - 15 dollars.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/422554#comment422554","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"abhirules","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my first-ever posting to RR. I\u0027ve been motivated to post because of the experience I recently had with Tennis-Warehouse.com. I buy a lot of stuff on the web, from a lot of different stores. I\u0027ve seen just about every kind of consumer horror story it is possible to see. <br><br>That said I\u0027m happy to report what a GREAT job and EXCELLENT experience I have had with two orders at Tennis Warehouse. Fast shipping great prices and very very supportive return policies with zero bullshit. I have become a devoted customer of this store!<br><br>There were two small hiccups: on one occasion their website was very sluggish and I didn\u0027t receive an order confirmation email for almost 24 hours. Another little glitch was a 3-for-2 promotion that was advertised on the product page but the discount did not appear at checkout.<br><br>Dealing with these issues allowed me to experience their impressive customer service. Now that I\u0027ve seen all sides of their operations I can recommend this store to anyone without any reservations.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/491303#comment491303","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"clairvaux","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"3rd time I\u0027ve bought a racquet from TW. Always a great experience. Great customer service - knowledgeable, courteous, no upselling. In each case the racquet arrives, strung, in 2 days. Great operation.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/519516#comment519516","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"dancemyth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I called CS and told them that I wanted a backpack that would be ideal for riding with a motorcycle. They quickly directed me to one that a fellow workmate with a motorcycle purchased and why he chose that one. They did not try to push me to buy their own brand and did not try to up sell. I also demoed two racquets at the same time.<br><br>I live in California and the items came the following day. The backpack was just as good as they recommended fitted my needs perfectly. The items came with premade UPS stickers for an easy return. I would definitely recommend them again because of their fast support and fast and free shipping.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/532816#comment532816","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"pinesol101","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good & quick service. Shipping & processing was very quick. I had ordered a Prince O3 Red and had to change the grip size after the order. That was done quick. They even gave 2Day Air shipping free. The review of the racquets provided on the site were also helpful.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/554750#comment554750","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"harikv","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It is the second time I order from them and always got great service. Raquets delivered in 2\/3 days (free shipping) well packaged and strung for free. Recommend and will shop again!","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/1039921#comment1039921","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"empismiguel","rating":"5"}, "single");){kind=link}
"I got tired of buying $75.00+ tennis shoes only to find out a short time later that their junk! I decided to look for tennis shoe reviews from people with a lot more experience than myself.
I found a pair online and took a chance knowing there was no place nearby that sold the brand (Prince Quiktrac TI Low). Tennis Warehouse's webpage showed in real time how many pair they had and the person I spoke with knew his stuff not like some recent college grad that drank their way through school!
Anyway the price couldn't be beat and they offered me the choice of shipping (FedEx or UPS) and in a few days they arrived neatly packed.
To sum it up I give them thumbs up and hope if I have problems with the shoes Tennis Warehouse and myself can work it out.
Thanks for reading this and I hope it helps if you order from them.
Credit due, credit given.
"