We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"I ordered Babolat SFX Men's Blue 7.0 tennis shoes on Friday with free delivery and overnight shipping. Upon getting an email confirmation, I called Tennis-Warehouse.com and the service rep said my order would be shipped right away. I got another email confirmation that my order had just been shipped. The shoes was delivered to my front door the next day (Saturday) without any problem. The product and the service exceeded my expectation."
"It is the second time I order from them and always got great service. Raquets delivered in 2/3 days (free shipping) well packaged and strung for free. Recommend and will shop again!"
"Horrible place to shop .... order placed on 1st September and not delivered till 9th September and they do not even have the courtesy to provide overnight shipping for the goof up. Instead they want me to pay additional 9.95 to do the overnight shipping. Not buying again."
"Steer clear of these guys. I've been a long time customer of Tennis Warehouse, ordering hundreds of dollars of rackets and strings in the past. That is until today. The tracking information for the new racket I had overnight-ed showed a front door delivery at a time when my wife and I were both at home, but alas no racket was delivered. When I contacted TW's customer service about the issue, they insisted that I order and pay for a second racket and if the first racket ever showed up, I would have to pay for return shipping on the first racket as well. I had been expecting that they would simply overnight another one, for the inconvenience. As I explained to them, if the original racket ever showed up I would be more than happy to return it. No dice. All this hassle and disrespect for a $69 tennis racket. Unbelievable. Instead of trusting a long time customer, they've lost one. There are too many other good options out there for my tennis needs."
"Always happy when I order from this site, they have such a large choice of stock, and always get the latest trends in for each of the grand slams. I buy rackets, balls, clothes, shoes and string from here, never been disappointed. They're not the cheapest but certainly not the most expensive."
"I ordered a pair of Head Radical Pro Men's Wh/Black 8.0, when I received the shoes, they are 8.5, and what's worse is that the two shoes are of DIFFERENT sizes. I called them right away when they did offer to ship immediately. But I told them to hold until my return is received so that they can get me the right size. I saw the shipping delievery confirmation from UPS says they received on 6/02, but I did not hear anything from them. So I called them on 6/04 and was told that they are out of stock for my size. The back order won't be available until 6/11. I told them I don't want to wait and need to get a refund. Then I asked to talk to the manager, who tried hard to defend themselves and offered insincere apology. Not a good place to shop!"
"Good & quick service. Shipping & processing was very quick. I had ordered a Prince O3 Red and had to change the grip size after the order. That was done quick. They even gave 2Day Air shipping free. The review of the racquets provided on the site were also helpful."
"I called CS and told them that I wanted a backpack that would be ideal for riding with a motorcycle. They quickly directed me to one that a fellow workmate with a motorcycle purchased and why he chose that one. They did not try to push me to buy their own brand and did not try to up sell. I also demoed two racquets at the same time.
I live in California and the items came the following day. The backpack was just as good as they recommended fitted my needs perfectly. The items came with premade UPS stickers for an easy return. I would definitely recommend them again because of their fast support and fast and free shipping."
"3rd time I've bought a racquet from TW. Always a great experience. Great customer service - knowledgeable, courteous, no upselling. In each case the racquet arrives, strung, in 2 days. Great operation."
"This is my first-ever posting to RR. I've been motivated to post because of the experience I recently had with Tennis-Warehouse.com. I buy a lot of stuff on the web, from a lot of different stores. I've seen just about every kind of consumer horror story it is possible to see.
That said I'm happy to report what a GREAT job and EXCELLENT experience I have had with two orders at Tennis Warehouse. Fast shipping great prices and very very supportive return policies with zero bullshit. I have become a devoted customer of this store!
There were two small hiccups: on one occasion their website was very sluggish and I didn't receive an order confirmation email for almost 24 hours. Another little glitch was a 3-for-2 promotion that was advertised on the product page but the discount did not appear at checkout.
Dealing with these issues allowed me to experience their impressive customer service. Now that I've seen all sides of their operations I can recommend this store to anyone without any reservations."
36,421 stores
1,204,129 reviews
5788 shoppers online now
Rating
Full Rating Profile
2 reviews 
Visa / Mastercard
American Express
Discover
COD
Wire Transfer
Secure Order Processing
posted Dec-22-2011 
![Share](javascript:share_rating({"review_body":"It is the second time I order from them and always got great service. Raquets delivered in 2\/3 days (free shipping) well packaged and strung for free. Recommend and will shop again!","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/1039921#comment1039921","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"empismiguel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Horrible place to shop .... order placed on 1st September and not delivered till 9th September and they do not even have the courtesy to provide overnight shipping for the goof up. Instead they want me to pay additional 9.95 to do the overnight shipping. Not buying again.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/861828#comment861828","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"vipul_kant","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Steer clear of these guys. I\u0027ve been a long time customer of Tennis Warehouse, ordering hundreds of dollars of rackets and strings in the past. That is until today. The tracking information for the new racket I had overnight-ed showed a front door delivery at a time when my wife and I were both at home, but alas no racket was delivered. When I contacted TW\u0027s customer service about the issue, they insisted that I order and pay for a second racket and if the first racket ever showed up, I would have to pay for return shipping on the first racket as well. I had been expecting that they would simply overnight another one, for the inconvenience. As I explained to them, if the original racket ever showed up I would be more than happy to return it. No dice. All this hassle and disrespect for a $69 tennis racket. Unbelievable. Instead of trusting a long time customer, they\u0027ve lost one. There are too many other good options out there for my tennis needs.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/801445#comment801445","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"sonko2010","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Always happy when I order from this site, they have such a large choice of stock, and always get the latest trends in for each of the grand slams. I buy rackets, balls, clothes, shoes and string from here, never been disappointed. They\u0027re not the cheapest but certainly not the most expensive.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/732509#comment732509","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"JamieBriggs","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a pair of Head Radical Pro Men\u0027s Wh\/Black 8.0, when I received the shoes, they are 8.5, and what\u0027s worse is that the two shoes are of DIFFERENT sizes. I called them right away when they did offer to ship immediately. But I told them to hold until my return is received so that they can get me the right size. I saw the shipping delievery confirmation from UPS says they received on 6\/02, but I did not hear anything from them. So I called them on 6\/04 and was told that they are out of stock for my size. The back order won\u0027t be available until 6\/11. I told them I don\u0027t want to wait and need to get a refund. Then I asked to talk to the manager, who tried hard to defend themselves and offered insincere apology. Not a good place to shop!","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/573705#comment573705","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"seattlewind","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good & quick service. Shipping & processing was very quick. I had ordered a Prince O3 Red and had to change the grip size after the order. That was done quick. They even gave 2Day Air shipping free. The review of the racquets provided on the site were also helpful.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/554750#comment554750","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"harikv","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I called CS and told them that I wanted a backpack that would be ideal for riding with a motorcycle. They quickly directed me to one that a fellow workmate with a motorcycle purchased and why he chose that one. They did not try to push me to buy their own brand and did not try to up sell. I also demoed two racquets at the same time.<br><br>I live in California and the items came the following day. The backpack was just as good as they recommended fitted my needs perfectly. The items came with premade UPS stickers for an easy return. I would definitely recommend them again because of their fast support and fast and free shipping.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/532816#comment532816","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"pinesol101","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"3rd time I\u0027ve bought a racquet from TW. Always a great experience. Great customer service - knowledgeable, courteous, no upselling. In each case the racquet arrives, strung, in 2 days. Great operation.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/519516#comment519516","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"dancemyth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my first-ever posting to RR. I\u0027ve been motivated to post because of the experience I recently had with Tennis-Warehouse.com. I buy a lot of stuff on the web, from a lot of different stores. I\u0027ve seen just about every kind of consumer horror story it is possible to see. <br><br>That said I\u0027m happy to report what a GREAT job and EXCELLENT experience I have had with two orders at Tennis Warehouse. Fast shipping great prices and very very supportive return policies with zero bullshit. I have become a devoted customer of this store!<br><br>There were two small hiccups: on one occasion their website was very sluggish and I didn\u0027t receive an order confirmation email for almost 24 hours. Another little glitch was a 3-for-2 promotion that was advertised on the product page but the discount did not appear at checkout.<br><br>Dealing with these issues allowed me to experience their impressive customer service. Now that I\u0027ve seen all sides of their operations I can recommend this store to anyone without any reservations.","link":"http:\/\/www.resellerratings.com\/store\/Tennis_Warehouse\/comment\/491303#comment491303","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tennis_Warehouse.jpg","store_name":"Tennis Warehouse","username":"clairvaux","rating":"5"}, "single");){kind=link}
"I ordered Babolat SFX Men's Blue 7.0 tennis shoes on Friday with free delivery and overnight shipping. Upon getting an email confirmation, I called Tennis-Warehouse.com and the service rep said my order would be shipped right away. I got another email confirmation that my order had just been shipped. The shoes was delivered to my front door the next day (Saturday) without any problem. The product and the service exceeded my expectation."