Telestial (ekit-inc.com) Reviews - telestial.com/ Ratings at ResellerRatings

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telestial.com/

Cellular & Accessories

Rating 9.17/10 2,240 reviews

9.17/100
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Telestial (ekit-inc.com) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (2,245)


Rating 10/10 5/5
modified review posted Jun-12-2013

"I am studying abroad this summer in Costa Rica and I purchased a phone from Telestial to give my parents some peace-of-mind while I am away. So far, I have been very satisfied. I really like the prepaid data option and the phone came right on time with very clear instructions. Now, I can't wait to go abroad!"

Rating 10/10 5/5
modified review posted Jun-12-2013

"I heard of Telestial from a friend going on a trip with me. After hearing about them I bought their basic phone and am about to go on this trip. I can't wait to use a nice simple phone for a great fair price"

Rating 8/10 4/5
modified review posted Jun-11-2013

"order arrived on time as expected and service responded quickly to the phone, happy with the product so far. shipping was fairly expensive however."

Rating 8/10 4/5
modified review posted Jun-11-2013

"I ordered a US SIM card and a One Rate SIM card, and both arrived promptly, though I had to cut the One Rate card to micro size because it didn't come as ordered in that format. I've successfully made test calls in the US on both cards and was able to find coverage here. I plan to take the One Rate to Europe to use in multiple countries. The price is definitely right. "

Rating 10/10 5/5
modified review posted Jun-11-2013

"That was everything I wanted. Simple to use, cheap and it will give you a lot of peace of mind when travelling. I recommend it!"

Rating 10/10 5/5
modified review posted Jun-11-2013

"Telestial is awesome, easy to setup and has excellent features."

Rating 10/10 5/5
modified review posted Jun-11-2013

"The purchase was easy and the SIM switch went perfectly. The directions given was spot on. Looking forward to using my phone in Europe and turkey this summer."

Rating 6/10 3/5
modified review posted Jun-10-2013

"Ordered MSIM-PP02 one month before i needed it. Came within the 5-7 days as stated. Inserted SIM into a Nokia 6085 AT&T unlocked Phone (in the US) and it activated fine and got my US number texted to me. Will be using this phone for a trip to Europe at the end of the month. Will only be using the phone for texting and calls only.
Website was a little vague about what is "free" and what generates a charge. Like using the "Travel Journal" is free, but the texting to use it is not. By knowing all the charges, i will put enough money on it before I go. I know calling from there is more expensive than here, but it is a one time trip and just has to work.
I was reading other peoples comments, and made sure that I know how to manually switch networks if needed. It would be nice if they had a list of which carriers they use where, so if needed, I can choose the correct carrier. I am trying to be prepared before I go to minimize problems. Also, I read about how to dial European phone numbers with the + and "the country code". I did not know before I bought the SIM, that it uses a call back feature for outgoing calls. This is fine as long as it works and you know about it. Do your homework before you leave. Will try to update when I get back."

modified review reply posted Jun-11-2013
aguzmantelestial's Avatar
aguzmantelestial, Telestial (ekit-inc.com) rep has responded

“Hello TomNoone,

"It would be nice if they had a list of which carriers they use where, so if needed, I can choose the correct carrier."

We will email you a list of roaming partners for your convenience.

-Telestial Team”

Rating 8/10 4/5
modified review posted Jun-10-2013

"I ordered an international phone and sim card package for our daughter who is traveling abroad to Norway, Amsterdam, Denmark, Belgium, and France. We received our order when expected and have been able to communicate with her. There was one day that she wasn't able to make calls because of service issues in Denmark but other than that day, service has been great."

Rating 8/10 4/5
modified review posted Jun-08-2013

"I purchased this phone for my daughter to use on a trip to ireland. customer support has been great. she is having trouble figuring out how to successfully call me and send txt but it has only been one day and after talking w/ customer service I think she will be able to figure it out quickly tomorrow. I have had no trouble txting her or calling her. the quality of phone conversation seems ok, breaks up when we both accidentally talk at the same time. So far so good"

Rating 10/10 5/5
modified review posted Jun-08-2013

"Ordering online was quick and easy. Product and calling package was affordable. 3-day shipping option arrived next day!! A call to customer service was answered promptly and was extremely helpful. Cell service is exceptional."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Quick service, product delivered as advertised. Delivery was made on the day it was promised."

Rating 8/10 4/5
modified review posted Jun-07-2013

"My Telestial phone was so easy to set up and start using. Customer service was great, as well."

Rating 10/10 5/5
modified review posted Jun-06-2013

"Telestial was the best choice for a international SIM card with all the features and benefits that are offered."

Rating 10/10 5/5
modified review posted Jun-06-2013

"I'm happy that I can now call internationally on my cell phone!"

 
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