Telestial (ekit-inc.com) Reviews - telestial.com/ Ratings at ResellerRatings

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telestial.com/

Cellular & Accessories

Rating 9.56/10 2,162 reviews

9.56/100
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Telestial (ekit-inc.com) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,963 merchant members.
 

All Customer Reviews (2,166)


Rating 10/10 5/5
modified review posted May-15-2013

"In preparing for a trip to Africa, I bought a SIM card for Telestial. I had called twice to the help desk and received very practical advice on both occasions, including the explanation of using the UK number versus US number. I am very satisfied with the level of phone support."

Rating 10/10 5/5
modified review posted May-15-2013

"Ordered Ekit 4c package with passport plus from Telestial while planning ahead for 2 spearate trips abroad to S America in the near future. Received the phone and SIM cards in less than 2 days! Phone is compact, and should easily slip in to pocket. Instructions are reasonably easy to follow, and are backed up on line with easy to find links. This is our first trial with international phones after a less than ideal experience using Verizon in Mexico last year. Made two calls to Telestial customer service just to be sure that I have configured the phone and cards correctly and was impressed with less than 1 minute wait times, and informative and courteous advice and reassurance. Experience could not have been better.


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Rating 10/10 5/5
modified review posted May-14-2013

"I received my phone very quickly, and it worked well right out of the box. When I had a question, customer service was extremely helpful and friendly. I highly recommend Telestial!"

Rating 10/10 5/5
modified review posted May-13-2013

"The service is amazing! They shipped the sim card on time, everything works properly and the customer 24/7 is absolutely good."

Rating 10/10 5/5
modified review posted May-13-2013

"Great customer service, quick shipping, very reasonable price and excellent rates. Heading to Russia and am glad to have the phone on the front-end of the trip versus trying to buy one in an airport or kiosk."

boggs101's Avatar
Independence, MO
Rating 10/10 5/5
modified review posted May-12-2013

"Got my phone and sim card fast, easy to set up and get numbers, phone works great. Highly recommend Telestial, this will save me a ton of money over trying to use my own cell with my providers over priced international charges. Thanks so much Telestial.
Wade Stewart"

Rating 10/10 5/5
modified review posted May-12-2013

"The ekit phone and SIM card arrived promptly. Very impressed with the delivery time for such a reasonably priced product. I did not have time to try out the phone for several weeks. It is for my son's trip to Italy and was waiting for him to come home from college to try out the phone. We couldn't send or receive calls at first, but a quick call to Telestial's customer service fixed that. The phone/card are working great now, and this should be just what he needs for his trip."

Rating 10/10 5/5
modified review posted May-12-2013

"Telestial is great.
They have easy instructions and great customer support."

Rating 10/10 5/5
modified review posted May-12-2013

"Found on Google when wanting SIM for Ukraine visit. Easily ordered online and the item was received in good time. Full instructions and user guide was sent and operation was easy and painless.
"

Rating 6/10 3/5
modified review posted May-11-2013

"Firstly, outstanding delivery time! One day!! Wow! Secondly, I'm not tech savvy, but I don't consider myself dumb either. But so far I am having issues setting the phone up. Am calling Telestial customer service and will follow up with another review on how service was as well as another review when I get back from Italy."

Rating 10/10 5/5
modified review posted May-10-2013

"i liked the option to purchase a reasonably priced simple phone to use abroad. The delivery was quick and smooth.
I had some problems figuring out whether or not my phone would also work in the US and eventually contacted customer support. I was very pleased that they were available immediately, the person i spoke with was very pleasant to work with and he explained what the problem was. i was very pleased with the service. i am expecting no problems using the phone and in this case once i return from my trip i will recommend this services to friends and family with similar needs."

Rating 10/10 5/5
modified review posted May-10-2013

"I'm going on a cruise to Italy and Greece. I ordered this Sim card 5-4-13 and it arrived 5-9-13. I have a GSM unlocked phone, I called customer service and she walked me through setting up the pin# and sent me a test call. It worked fine. I'm heading to Italy soon. We'll see what happens when I arrive. "

Rating 10/10 5/5
modified review posted May-09-2013

"Got my sim card quickly and easy to install."

Rating 10/10 5/5
modified review posted May-09-2013

"Once again Telestial has come through for me for my cell phone needs while traveling. I have used them in the past & have always been completely satisfied with their product & their customer service."

Rating 10/10 5/5
modified review posted May-08-2013

"Received Passport Sim card quickly. Excellent service and rates. This will be an great way to keep in touch with family when I travel abroad. The Online Travel Journal seems to be a great feature.
Arun Mehta"

 
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