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posted Aug-12-2011 
This review was modified by 
posted Oct-28-2010 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Ordered a telescope as a BD present for father-in-law. Item was on sale and a pretty good price which is likely why it was out of stock and backordered two weeks. I went ahead and purchased, waited the two weeks, then another, then called and asked why \u0022no telescope?\u0022 Was told by customer service that my order was <br>mistakenly cancelled by our billing department\u0022. <br><br>Well done. Sorry pops, I know you really wanted a telescope, but I screwed up in trying to save a few dollars by purchasing from a POS online retailer rather than a reputable dealer. My bad. <br><br>Bottomline - just spend a few extra dollars and buy from your neighborhood guy or an REI or something.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/832604#comment832604","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"newkiddintown","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Avoid this company. Bait and switch. I order a Televue 90 degree Everbrite Diagonal and received a Suunto Foot Pod. They didn\u0027t even have the item I ordered in stock even though they told me on the phone they had two. Will NEVER order from them again.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/688635#comment688635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"BadTelescopes","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought some eyepieces. Reliable and quick shipping.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/629010#comment629010","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"Billy Teckon","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a very large (and fragile) telescope from telescopes.com for Christmas. They confirmed the order and shipped it out the next day. Unforunately, FedEx had a mishap with it and it arrived destroyed. After calling telescopes.com, they said they would handle the insurance claim and send me a new telescope. They did and the replacement telescope arrived intact. The only negative I can think about is that I bought the last one they had in stock, and they had to backorder the replacement (but didn\u0027t tell me that). Not a big deal, but it would have been nice to know.<br><br>Overall, I like them. I would definately buy from them again and not think twice about it.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/353138#comment353138","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"ckhd","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order from TELESCOPES.COM on june 23rd 2007 for a telescope they listed in their website as \u0022in stock\u0022. Right after I made the purchase, they sent me an e-mail showing order status as \u0022processed\u0022. Twenty days later I was still waiting for order to be delivered. I call customer rep., they told me due to \u0022warehouse moving\u0022 they couldn\u0027t ship the item yet.<br>I called for second time to inform them I no longer wanted the item, so I needed a refund. They said they don\u0027t charge credit cards unless order is shipped. Well they DID charged me $999, right after I made the purchase. Well, now I\u0027m trying to get my money back. Don\u0027t buy from this store.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/323850#comment323850","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"alejledesma","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great place to buy from. Ordered online, got product within time frame specified(alittle quicker actually). Product was exactly what was described. Came with no damage, no shortages. Highly recommend and will purchase from here again.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/282186#comment282186","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"rugman1969","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good prices & prompt shipping. Needed to call the store after ordering to confirm one lens was correct for my scope. The salesman was both polite & helpful,. Overall a great transaction.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/219687#comment219687","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"wgiordano","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They have a great selection of accessories and good prices.","link":"http:\/\/www.resellerratings.com\/store\/Telescopes\/comment\/179068#comment179068","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telescopes.jpg","store_name":"Telescopes.com","username":"preese66790","rating":"5"}, "single");){kind=link}
"Have ordered from here several times without problem. I've spoken to Customer Service a couple times, always to my satisfaction. Reps seems knowledgeable and eager to help. Items ship as they are available (rather than holding all items on a backordered item). Have deleted items from orders prior to shipment and made substitutions on unshipped orders without incident or difficulty. Overall a great experience, and I would recommend to anyone.
My only complaint on a recent order: one item came packed on its own in a larger box, with only a single air pack to pad it in the much larger box. It would have been humorous, had it not been a delicate instrument. Instrument was not damaged."