We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Telco Depot

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

Store InformationStore Info
Full Rating Profile
  • Telco Depot Telco Depot Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 34 Cleveland Ave Bay Shore, NY
    • Contact: info@telcodepot.com
    • Phone: 631-964-5000
    • Customer Support: 800-390-1200
    • Business Hours: 8:30am - 6:30pm Mon-Fri
    • Fax: 631-964-5051

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

What is this?

139 Customer Reviews

Rating 10/10

"If I could pick more stars I would. I have been wanting a new phone system for over 10 years but have not been able to find anyone who was even willing to try to figure out what I could do to by-pass my old PBX system, including Verizon. I saw the X Blue system online and contacted Telco Depot. Everyone I spoke with, from Erica who was my initial contact, to Tom, "the bald guy in the youtube videos" was very knowledgable, courteous, and seemed genuinely interested in helping me. All I needed to do was take a few photos of my existing phone closet, and they came up with a solution. I had a few minor questions when setting up the system and had no problem speaking with a technician immediately when I called. It installed easily and works great. I was even contacted by Telco Depot a couple of days after I installed it to make sure it was working as expected. Yes, they contacted me, without my asking them. They really cared that I got the correct system and that it worked! In this day and age it is so rare to find a company that is willing to help, let alone one that you can actually get through to a living person when calling with a question. I truly cannot reccommend them enough."

This review was modified by DrJofVA on November 19 2015 04:38:33 PM

Rating 10/10

"Telco Depot is outstanding! Our small office, 4 analog lines, needed an upgrade to allow our inside sales people to receive and transfer calls efficiently, including to our cell phones when necessary. After hours of searching for the right system I discovered and telephoned Telco Depot and they walked me through all the options for our office and gave objective pros and cons of each. We purchased a Mission Machines Z60 system. I ran into a setup problem and was able to call tech support and received excellent support. Isaac was able to solve all the problems remotely and get us up and running in about 30 minutes. I am very happy to have received such outstanding support. All of this and the best price available anywhere. I've already recommended them to other business owners. Thank you, Isaac and Telco Depot staff. "

Rating 10/10

"Our 15 year old phone system died yesterday out of the blue and after a day pouring over the web for a fast solution I came upon Telco Depot. I can't say enough positive comments about my overall experience.

Isack took the time to analyze my requirements and steered me toward the perfect replacement solution. He did not push me toward the most expensive system, which was quite refreshing. He had the system programmed and out the door overnight and we received it this morning. I thought we would be down for at least 2 days and we had working phones again by lunchtime today.

I called Isack upon receipt and he walked me step by step through the setup. He used remote software to hop on our network and had everything configured within 30 minutes.

If you own a small business and you don't have a local telecom equipment provider I highly recommend Telco Depot. You will not be disappointed.

Rating 10/10

"Thank You Telco Depot,
I am an IT Admin and was tasked with upgrading our old phone system. After researching many phone systems I decided to purchase the TD2000. From the initial Sales call to the final Configuration I have received world class customer service and support. I couldn't be more happier with the TD2000 Phone System and would recommend Telco Depot to anyone looking to upgrade their phone system, give them a call and see for yourself why I give them such a high recommendation.

Thank you Nicole and Isaac for all your help and support !

Rating 10/10

"The service here is amazing. We needed our phones as soon as possible and Nicole made it happen for us. She has been VERY helpful, and professional throughout the entire process and she was able to figure out the best system for our budget. So glad we went through Telco, as they have made our move so much easier!"

Rating 10/10

"Great service and fast shipping, Our system needs was not the easiest to accommodate, but the helpful folks I dealt with made it as painless as it could be.

Jerry in NH.

Rating 10/10

"Our old phone system had stopped working and we needed a new one right away. I searched online and came across Telco Depot. I called and talked to Isack and He knew exactly what I needed according to my company needs. I had to search no more. Within a week I got the new system already configured and ready to use. It was very easy. In the future I will upgrade the phone systems in other locations with the Telco Depot solutions. I would definitely recomend Telco Depot to others."

Rating 10/10

"Excellent sales and customer service. Equipment works as advertised. I highly recommend"

Rating 10/10

"Telco Depot is a great place to buy from. Not only did they spend the time to explain everything to me, but they went the extra mile every time I called for help. Every time. Not being an IT phone guy, this was the place for me. We will use them and recommend them to anyone who asks!"

Rating 10/10

"This is a great system , setup and integration was a breeze , also quick shipping to my offices. I would highly recommend the team over at Telco Depot "

Rating 10/10

"The product is performing just as it was described. Our hotel customer is thrilled with the performance and the style of the phones and the system. The most important aspect of our interaction with Telco Depot is their extraordinary customer support. We are a small company with limited technical expertise in setting up telephone systems. However, Telco Depot went the extra mile in helping us program the system and meet all expectations of our customer, we felt like Telco Depot was part of our team. I would highly recommend the TD-2000 and Telco Depot to anyone who wants a satisfied customer."

Rating 10/10

"We ordered a new phone system as our current one was starting to do very strange things and starting to hurt our ability to properly serve our customers. I talked with Telco Depot and they took their time to give their recommendations on what would work the best. I ended up getting a TD1000 unit with 14 phones. I love that I was using open source software backed with Telco Depot's in-house support. I have had to ask a few questions but as always support is quick and they can fix any problem or answer any concern fast.

Very satisfied with the product, and service I have received!

Rating 10/10

"I was looking for a phone system to replace my RCA phones that just weren't doing the job any longer. Found the Telco Depot store website. Wow!. Their video library was very informative and their price was lowest around. I called several times with specific questions about my existing system and install issues I might encounter and got answers quickly. I purchased my X Blue X-16 system from them. I will definitely recommend them to friends and anybody who asks."

Rating 8/10

"Joe took care of my problems"

Rating 10/10

"Great company. I have worked with Isack to get my phone system going. The price was very fair, and the service excellent."

Ratings Calculation Change

Share Telco Depot's store rating

Telco Depot is a Merchant Member! Learn more

Telco Depot is a merchant member
Telco Depot participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,677 merchant members.