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Store Rating and Reviews TekGems.com

Homepage: http://tekgems.com/
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 8
Lifetime Reviews: 299

   


Lifetime Rating: 9.18 / 10
All Stores Avg.: 8.02
8.57 Pricing of Products and Services
9.38 Likelihood of Future Purchases
9.38 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Show Reviews Read all 299 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
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B&H Photo Video Pro Audio
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Visa / Mastercard
American Express
Discover
Money Order
COD
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
2588 Mission St, Room 212  
San Francisco, CA 94110
customer support email:
support@tekgems.com
phone:
415-826-9696
customer support:
business hours (est):
Mon-Fri 10a to 4pm Pacific  

FAX: 866-233-9696


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 TekGems.com Customer Reviews
Page 1 of 21sort reviews by:
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Reviews 1 - 15 of 303 1 | 2 | 3 | 4 | 5 | .... | 21   Next Page
Very Satisfied
Reviewer: tiggerarthur (1)
Click Here to See the Profile for tiggerarthur

9/26/08 4:00 PM
Excellent service with lightning fast shipping!! Would definately recommend to others!!

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Plasma and LCD 
HDTv's
HDTV's
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Digital Cameras
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iPods and Other 
MP3 Players
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PC Laptops
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Very Satisfied
Reviewer: clint24 (1)
Click Here to See the Profile for clint24

9/18/08 1:24 PM
Great servicd. Requested and received aproximate shipping time and the cable worked great. (A printer cable to work with USB) There was even a disclosure of an instance where it wouldn't work with the description. I will surely return. thanks

Very Satisfied
Reviewer: karlt325 (1)
Click Here to See the Profile for karlt325

9/18/08 12:04 PM
Order was filled and shipped promptly. Shipping isn't easy to the Virgin Islands and he worked with me very nicely. Recommended.

Very Satisfied
Reviewer: porkmussel (1)
Click Here to See the Profile for porkmussel

7/29/08 9:53 AM
Warp Speed Shipping! Fast Response with emails! Keeps you updated with your order. Everything worked right out of the box! Very happy will be back!!

Very Satisfied
Reviewer: maxcry (1)
Click Here to See the Profile for maxcry

7/1/08 10:40 PM
super fast shipment, wonderful hard drive.

Reviewer: carolcoy (1)
Click Here to See the Profile for carolcoy

6/26/08 1:59 PM
Sun Kim was very helpful to me in finding the  
right cable for my printer. He followed up after  
I received the cable to see if it was working  
properly. Quick, friendly, helpful service.  
I will definitely use this company again when I need something. Carol Coy

Very Satisfied
Reviewer: richfoss (1)
Click Here to See the Profile for richfoss

6/24/08 6:49 PM
Quick and satisfactory response.

Very Satisfied
Reviewer: researchjunky (1)
Click Here to See the Profile for researchjunky

6/24/08 6:14 PM
Easy transaction. Got exactly what I ordered with a prompt delivery. I would order from them again.

Very Satisfied
Reviewer: dianee58 (5)
User Rating: 
Click Here to See the Profile for dianee58

6/24/08 6:03 PM
It was a very good experience. Order arrived quickly, and we were happy with the shipment.

Very Dissatisfied
Reviewer: headhntr (7)
Click Here to See the Profile for headhntr

4/30/08 4:46 PM
The company has a policy of "no customer service". I received a defective product and called the company.I was told that they would rather have "lower prices and less customer service". The owner of the company refused to pay to have a defective product shipped back to him.He said that he doesn't have time to test all of the products that he sells, which is acceptable, but he also said that he can not stand behind the quality of any product and a consumer should expect a certain amount of defective products; it's not his problem

Reseller Reply    
Posted by
5/6/08 10:56 AM
Our return policy and procedures for returns are clearly written on our web store.

TekGems.com
sun818

Very Satisfied
Reviewer: alyal (1)
Click Here to See the Profile for alyal

10/16/07 10:47 PM
This item arrived in order and on time, I was extemely pleased with the service I recieved from the retailer. I would shop again from them.

Very Satisfied
Reviewer: hankster42 (1)
Click Here to See the Profile for hankster42

10/16/07 9:46 PM
As old as my PCMCIA card was, I thought for sure it was a goner when I damaged the dongle beyond repair. You don't know how happy I was that the folks at TekGems had my part in stock and at such a low price I purchased a spare as well. Customer service with this dealer is excellent with all questions fully answered. Product was shipped promptly and filled my needs 100%.  

Very Satisfied
Reviewer: nichname (1)
Click Here to See the Profile for nichname

10/16/07 9:36 PM
Exactly the product I needed at a great price. I'd shop here again!

Very Satisfied
Reviewer: dst1980 (1)
Click Here to See the Profile for dst1980

10/16/07 9:08 PM
Items are priced reasonably, shipping is prompt, and contact appears to be easily available for support - although I have not needed the support.

Very Satisfied
Reviewer: hansb7 (1)
Click Here to See the Profile for hansb7

10/16/07 7:58 PM
I am very satisfied by the product ordered, and the speed in which they were delivered.


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