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Stores > Teespring.com
  • Teespring.com

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    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Teespring.com by clicking a star below.
Rating 2/10
1/5
2016-05-20

Terrible experience.

"Definitely the worst experience I have ever had ordering online. It has been nearly a month since i was advised order was printing and I still have not received shipment. Never received tracking information until I requested it, and when a representative finally sent it to me, no updates had been made on it since May 5th. Absolutely no assistance was offered in locating the package, was told to contact Canada Post despite no indication the shipment had even reached Canada.
After having been told I needed to take this into my own hands by contacting either Canada Post or DHL myself, I requested as much information as possible (such as valid tracking information) in hopes of locating the package. Rather than provide this information, or again, attempt to work with these carriers themselves, representatives advised they can reprint the order, and that it would take 21 days. They did however advise there would be no additional cost for this, which is great, because I would have been beyond outraged if i were to be charged for never receiving the product I ordered.
I am actually just stunned by the amount of time it has taken to print and mail a single t-shirt. I personally work for an online retailer that ships 1000's of lbs of building material every day without ever seeing this kind of issue. I am honestly shocked.

I understand it may seem like I'm over reacting and this may seem petty, however I'm mostly just upset by level of poor customer service I have received throughout my experience.

I will accept the reshipment, however entirely because I would like to support the artist that designed the product. Under no circumstances do I wish to support your business any longer, or plan on returning in the future.

Anything that can be done to expedite the shipment would be appreciated.
"



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