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Customer service is a disappointment
"I ordered a flex bit through the website on wednesday and selected 2 day shipping. When i noticed that i wasnt gonna receive it till monday i called techtoolsupply to ask why. He basically told me it was my fault for not seeing an icon below the item that says order in so many minutes, when you click on item. Well that doesnt tell me when i get it. That button is pointless. When i went to shipping i selected 2 day and no where in there did it say i had to wait 4 days for my item. I called back to see if there anything i can do and the man said he will call fed ex. I would have done one day delivery if i knew. The man told me he call fed ex and see if i can get it sooner, i would have paid more money. That man NEVER called me back. Absolulety the worse customer service. I called fed ex and handled it myself. We run a business and i normally order through a different company and was trying this new one. I have to say i will never do business with them again. All you had to do was call your customer back. Could you have reorder me again and did overnight and then i would send the other back.. but no you just avoided me."
"Great Company, Will do business again in the future. Fast Shipping and friendly service!"
"Bazoinga, nice job, easy transaction super dooper"
"Great service and the product was exactly as they advertise."
"This is a great site and plan to order more in the future, thanks for the great prices and fast shipping!"
"Very satisfied with material, service and shipping time."
"Excellent service and a good selection of products. The cable I purchased works perfectly."
"excellent service received goods promptly. "
"Very satisfied and I would recommend it"
"I really enjoy the ease of shopping on their website.Products are usually available, not as expensive as other places and shipping is pretty quick."
"Fantastic Good Delivery Have All The Cable Tools I Need To Do My Job Thru Tech Tool I Got Bakup Tools For My Most Important Tools Cause If One Of These Break I Could Be In For A Long Day"
"Wonderful service always on time"
"jim brandt has been very attentive and personable. I appreciate your service!"
"excellent would definitely recommend."
"Perfectly satisfied all around"