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Stores > Tech Tool Supply

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  • Tech Tool Suppl

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 9060 General Dr
    • Contact: custsvc@techtoolsupply.com
    • Phone: 877-208-6657
    • Customer Support: 877-208-6657
    • Business Hours: M-F 9am-6pm
    • Fax: 866-311-6824

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Rating 2/10
1/5
2016-12-17

Customer service is a disappointment

"I ordered a flex bit through the website on wednesday and selected 2 day shipping. When i noticed that i wasnt gonna receive it till monday i called techtoolsupply to ask why. He basically told me it was my fault for not seeing an icon below the item that says order in so many minutes, when you click on item. Well that doesnt tell me when i get it. That button is pointless. When i went to shipping i selected 2 day and no where in there did it say i had to wait 4 days for my item. I called back to see if there anything i can do and the man said he will call fed ex. I would have done one day delivery if i knew. The man told me he call fed ex and see if i can get it sooner, i would have paid more money. That man NEVER called me back. Absolulety the worse customer service. I called fed ex and handled it myself. We run a business and i normally order through a different company and was trying this new one. I have to say i will never do business with them again. All you had to do was call your customer back. Could you have reorder me again and did overnight and then i would send the other back.. but no you just avoided me."

This review was modified by Shanell929 on December 17 2016 10:12:28 AM


Rating 10/10
5/5
2013-11-26

"Great Company, Will do business again in the future. Fast Shipping and friendly service!"

This review was modified by toolman86 on November 26 2013 10:17:55 AM

Rating 10/10
5/5
2013-07-26

"Bazoinga, nice job, easy transaction super dooper"


Rating 10/10
5/5
2013-07-12

"Great service and the product was exactly as they advertise."


Rating 10/10
5/5
2013-06-21

"This is a great site and plan to order more in the future, thanks for the great prices and fast shipping!"


Rating 10/10
5/5
2013-06-18

"Very satisfied with material, service and shipping time."


Rating 10/10
5/5
2013-06-18

"Excellent service and a good selection of products. The cable I purchased works perfectly."


Rating 10/10
5/5
2013-06-18

"excellent service received goods promptly. "


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Verified Customer
Rating 10/10
5/5
2013-06-17

"Very satisfied and I would recommend it"


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Verified Customer
Rating 10/10
5/5
2013-06-17

"I really enjoy the ease of shopping on their website.
Products are usually available, not as expensive as other places and shipping is pretty quick.
"


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Verified Customer
Rating 10/10
5/5
2013-06-17

"Fantastic Good Delivery Have All The Cable Tools I Need To Do My Job Thru Tech Tool I Got Bakup Tools For My Most Important Tools Cause If One Of These Break I Could Be In For A Long Day"


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Verified Customer
Rating 10/10
5/5
2013-06-17

"Wonderful service always on time"


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Verified Customer
Rating 10/10
5/5
2013-06-17

"jim brandt has been very attentive and personable. I appreciate your service!"


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Verified Customer
Rating 10/10
5/5
2013-06-16

"excellent would definitely recommend."


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Verified Customer
Rating 10/10
5/5
2013-06-16

"Perfectly satisfied all around"


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