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techexcess.net

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (26)

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Rating 10/10 5/5
modified review posted Mar-27-2008

"Hi Todd,
I required a replacement part, out of warranty and Todd replaced at no charge.
Just received the DC plug replacement! You are the best and make sure you receive a raise from the owner of your company.
You and TECHEXCESS have gone above and beyond the call of duty.

Thanks again,
General Steven Bernard (MAWAM)

THE GENERAL
"

Rating 10/10 5/5
modified review posted Apr-04-2007

"I have to say that the tech support by Instant Messaging with Techexcess.net was the best and fastest I have come accross. While I was on the phone with HP waiting for them to help me, the tech (Todd) from Techexcess figured out the problem (which was my incorrect hookup), we chatted and finished our conversation. And the HP support team still did not figure out the problem HEHE. So I give the Techexcess support team a big high five.
The order of my product (HP Notebook Expansion Base) was fast and well attended to. Price was also the best as compared to the internet stores or retail stores."

Rating 10/10 5/5
modified review posted Mar-12-2007

"my location is Taiwan, i pruchased LG phillips LP150X08-TLA1 15 Inch Laptop LCD Screen Notebook Display panel on this site, i have a very nice process with the saler and i am satisfied with the product!!"

Rating 10/10 5/5
modified review posted Jun-23-2005

"Great customer service. Ordered at 11:30pm, had a call from customer service the next day, and it was shipped that same day. It was at my door the next day. Less than 48 hours start to finish. Not to mention the price. Very impressed."

modified review This review was modified by Edwardof on July 03 2005 11:19:23 PM
Rating 10/10 5/5
modified review posted Feb-10-2010

"I can't tell you how much I appreciated getting a response from Customer service on the weekend!!! On the WEEKEND! Cindy was very helpful, explained what I needed, and that she would be able to ship my item the next business day ( that's right, they were not even OPEN until Monday!). She sent me a link to the exact item i needed, explained how the item was going to work in my setup, how to even plug it in. I was very worried so I asked a bunch of questions and they were all answered. I think you should get a raise Cindy! You're the best! I got an email stating my item was shipping that Monday, and I got it on Weds! How wonderful is that with UPS ground! THANK YOU SO MUCH for the wonderful service!!!!!"

Rating 10/10 5/5
modified review posted Dec-06-2006

"Ordered a replacement LCD display for an HP DV4000 laptop. It arrived in the UK from the US within a week. It was well packaged. It has been installed and is working perfectly. Techexcess were also the cheapest supplier I could find on the net. Great service and I would definitely recommend them."

No Avatar
Seattle, WA
Rating 10/10 5/5
modified review posted May-12-2005

"I bought a laptop battery for my HP Pavilion ZE4210 laptop. It was sent 1 day after the order was placed via UPS Ground. Provided Numbers and overall great service. TechExcess is one of the best stores!"

Rating 4/10 2/5
modified review posted Jan-12-2006

"I purchased a dvd movie writer from techexcess. I received an email two days after I placed my order, that their inventory was incorrect and they did not have my item in stock. They did refund my money, but days later, the item was still listed as available on their website. I don't want to keep giving out my credit card when items are out of stock. They need to keep better track of their inventory and update their site."

Rating 10/10 5/5
modified review posted Mar-14-2004

"Great products at a great price. Shipping was pretty speedy as well. I received answers to all my emails within a day. As soon as the need arises, i will definitely be shopping at techexcess again."

Rating 10/10 5/5
modified review posted Feb-04-2008

"I just had an excellent experience with techexcess to add onto two or three previous excellent experiences. I had an issue where something I thought I added to cart wasn't, and they added it for me via their IM support instantly. It looks like it might even ship seperately, and they aren't charging me any additional shipping. Everything I have ordered to date has worked and been as described. I did have one instance in the past where something was backordered and they didn't know at the time of ordering, but when it was sent they gave me an additional expensive cable for free.
So, overall, they may be human, but they have always worked earnestly to help me and keep me a satisfied customer. They stay in my bookmarks, and I am happy to give them a positive review."

 
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