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techexcess.net

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (26)

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Rating 10/10 5/5
modified review posted Nov-22-2011

"It's always a pleasure sure to work with TechExcess, especially with Todd, since he always gives me quick responses and help with any questions I may have. This company saves me a lot of time and it's greatly appreciated! Fast delivery and great merchandise this is the place to buy from!"

Rating 10/10 5/5
modified review posted Feb-12-2010

"Purchasing the New and Sealed Microsoft Office Home & Student 2007 software from TechExcess has been one of my most pleasant online purchasing transaction. Throughout the whole process, customer service has been stellar as every single issue or questions I had about this product (due to my ignorance) were promptly answered. The shipment of the product was very prompt and its arrival was very fast, much faster than I had anticipated (due to experience with online purchases).
Despite the software being light and well protected in its own cover, TechExcess went beyond what is necessary and shipped the product in additional protection (2 additional layers of bubble wrapping). Needless to say, there is not one scratch on the software's propietary box (Microsoft's generic box).
All in all, I am extremely pleased with the service, the product, the shipping, and the prices of this purchase. I now have this company bookmarked for my future software purchases.
Thank you Cindy and TechExcess for a wonderful experience."

Rating 10/10 5/5
modified review posted Feb-10-2010

"I can't tell you how much I appreciated getting a response from Customer service on the weekend!!! On the WEEKEND! Cindy was very helpful, explained what I needed, and that she would be able to ship my item the next business day ( that's right, they were not even OPEN until Monday!). She sent me a link to the exact item i needed, explained how the item was going to work in my setup, how to even plug it in. I was very worried so I asked a bunch of questions and they were all answered. I think you should get a raise Cindy! You're the best! I got an email stating my item was shipping that Monday, and I got it on Weds! How wonderful is that with UPS ground! THANK YOU SO MUCH for the wonderful service!!!!!"

Rating 10/10 5/5
modified review posted Apr-28-2009

"I found a replacement oem keyboard for my HP Laptop. HP wanted more than double for the part plus labor. I chatted with a VERY knowledgeable technician on their chat and he advised me that I could perform the repair myself.

They must ship immediately because even with UPS Ground I still received my keyboard the very next day.

It was new and worked as expected and now I have a Z key again, yay!"

Rating 10/10 5/5
modified review posted Mar-27-2008

"Hi Todd,
I required a replacement part, out of warranty and Todd replaced at no charge.
Just received the DC plug replacement! You are the best and make sure you receive a raise from the owner of your company.
You and TECHEXCESS have gone above and beyond the call of duty.

Thanks again,
General Steven Bernard (MAWAM)

THE GENERAL
"

Rating 10/10 5/5
modified review posted Mar-14-2008

"I ordered a new AC adapter for a HP ZE5270 laptop. Customer service (Todd)was outstanding and went above and beyond to ensure I had the proper adapter. I recieved the new adapter in just a couple of days and it works great. I now have an operational laptop again.

The prices were excellent. The lowest I've found so far. I will definitely do business with TechExcess again and would recommend them to anyone."

Rating 10/10 5/5
modified review posted Feb-04-2008

"I just had an excellent experience with techexcess to add onto two or three previous excellent experiences. I had an issue where something I thought I added to cart wasn't, and they added it for me via their IM support instantly. It looks like it might even ship seperately, and they aren't charging me any additional shipping. Everything I have ordered to date has worked and been as described. I did have one instance in the past where something was backordered and they didn't know at the time of ordering, but when it was sent they gave me an additional expensive cable for free.
So, overall, they may be human, but they have always worked earnestly to help me and keep me a satisfied customer. They stay in my bookmarks, and I am happy to give them a positive review."

Rating 2/10 1/5
modified review posted Aug-16-2007

"TWO WEEKS after not receiving any confirmation or tracking number emails, I emailed them to ask the status. Four days later, they responded to say they FORGOT about my order. Although they did respond and upgrade my shipping from ground to 2-day, needless to say I will NOT be shopping from a place that promptly ignores my order. Buyer beware!"

Rating 10/10 5/5
modified review posted Apr-04-2007

"I have to say that the tech support by Instant Messaging with Techexcess.net was the best and fastest I have come accross. While I was on the phone with HP waiting for them to help me, the tech (Todd) from Techexcess figured out the problem (which was my incorrect hookup), we chatted and finished our conversation. And the HP support team still did not figure out the problem HEHE. So I give the Techexcess support team a big high five.
The order of my product (HP Notebook Expansion Base) was fast and well attended to. Price was also the best as compared to the internet stores or retail stores."

Rating 10/10 5/5
modified review posted Mar-12-2007

"my location is Taiwan, i pruchased LG phillips LP150X08-TLA1 15 Inch Laptop LCD Screen Notebook Display panel on this site, i have a very nice process with the saler and i am satisfied with the product!!"

 
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