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"On November 30th, 2010 I ordered a Samsung CLP 600N Printer from Arsenal PC (aka Target PC). The item was shipped to a residence in Las Vegas, NV. It was received on December 7th, 2010. The item was removed from the original box. The item was determined to not satisfy the home office setup and it was decided that the item was to be returned with the desire to get a full refund. The box has discarded during that process. When I reached out to Arsenal PC I was asked some initial questions. Was the printer cartridges opened? Was the item used? The answer to both of those was NO, they were not. I was then asked if I had the original box. I answered NO. I was then told over the time frame of two days that Arsenal PC would not refund the item without the box. Nowhere in Arsenal PC's return policy does it state I had to keep the box for a return/refund. In addition, other retailers such as Best Buy and Office Depot take returns for full refunds without a box, as I have been in those situations prior. Thus precedence for businesses in that industry. My issue is Arsenal PC is making up rules on their refund policy as they go, will not take my item back and give me a refund and have not given me any options other than to get a box before they will take it back. I want to return the item and I want a refund!"
"This company is HORRIBLE! Very poor service and ordered the part through their website on tuesday 2day shipping and the company still had not shipped the part on friday. Call them and all they had to say was we have a 24-48 turn around on all orders. WTF!!!!! NEVER AGAIN!!!!!!!!!!!!!!!!!"
"Excellent Service. I received a power supply and it was a dead unit and didn't work. A simple call to them and they told me they would promptly ship me another unit, and they did. The new unit worked fine and I didn't even have to return the first one.
"I order the guitar hero world tour bundle from u giys because it was cheaper than all of the rest of the stores. Every store I look at either wanted too much for the game or too much for shipping. I would recommend your store to many people who are looking for affordable prices for various products. I will always be looking at more of your products to buy in the future. Thank you for your affordable prices."
"Motherboard went out on my wifes desktop and she needs this computer everyday, so of course she FREAKED, took down some numbers off the motherboard, typed them in and Arsenal popped up in the google search. Looked at the company profile and placed the order, at quite a difference in price than direct from dell, everything is working like it is supposed to in the world when you can find a company like this. Thanks Arsenal!"
"I recently ordered a Dell C521 power supply and paid with Paypal. I have 2 comments about my purchase 1.It would be much easier if you had a paypal interface to process the payment during the transaction. (your shopping cart software may provide an update) 2.The Package arrived today, actually faster than I expected (good work) I will be ordering from you again in the near future.
"While searching the net for a very specific part (a cooler from Taipe for a Dell computer) I found the website of Target PC. The website is very clear and easy to navigate. They have a very extensive and impressive catalogue of components with sharp pricing. In a few minutes I had ordered this component in a very easy, no-nonsense way. With the confirmation mail arriving within minutes Target PC gives a very solid and reliable impression. "
This review was modified by koen.pepermans on September 16 2009 11:57:48 PM
"I goggled a part number looking for a better price for a mother board. Arsenal was the first thing to pop up. I was surprised to find they had the best price and was so easy to order. I could not find a better price even on ebay and amazon. i have put this site in my favorites for computer parts. Thank You ArsenalPC"
"Ordered a laptop motherboard today from this company due to best price and a 30-day exchange policy should the product be defective. Awaiting shipment notification. Invoice number was not provided online at time of order, nor in e-mail acknowledging order. Order number was obtained by logging back into the My Account section of the website."
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posted Oct-18-2009 
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![Share](javascript:share_rating({"review_body":"This company is HORRIBLE! Very poor service and ordered the part through their website on tuesday 2day shipping and the company still had not shipped the part on friday. Call them and all they had to say was we have a 24-48 turn around on all orders. WTF!!!!! NEVER AGAIN!!!!!!!!!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/542619#comment542619","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"bgood13148","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent Service. I received a power supply and it was a dead unit and didn\u0027t work. A simple call to them and they told me they would promptly ship me another unit, and they did. The new unit worked fine and I didn\u0027t even have to return the first one.<br><br>Thank you very much!","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/506561#comment506561","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"Rizarsky","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I order the guitar hero world tour bundle from u giys because it was cheaper than all of the rest of the stores. Every store I look at either wanted too much for the game or too much for shipping. I would recommend your store to many people who are looking for affordable prices for various products. I will always be looking at more of your products to buy in the future. Thank you for your affordable prices.","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/501605#comment501605","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"ashanaya15","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Motherboard went out on my wifes desktop and she needs this computer everyday, so of course she FREAKED, took down some numbers off the motherboard, typed them in and Arsenal popped up in the google search. Looked at the company profile and placed the order, at quite a difference in price than direct from dell, everything is working like it is supposed to in the world when you can find a company like this. Thanks Arsenal!","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/501446#comment501446","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"gibbyngocky","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recently ordered a Dell C521 power supply and paid with Paypal. I have 2 comments about my purchase<br>1.It would be much easier if you had a paypal interface to process the payment during the transaction. (your shopping cart software may provide an update)<br>2.The Package arrived today, actually faster than I expected (good work) I will be ordering from you again in the near future.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/499067#comment499067","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"hseales","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"While searching the net for a very specific part (a cooler from Taipe for a Dell computer) I found the website of Target PC.<br>The website is very clear and easy to navigate. They have a very extensive and impressive catalogue of components with sharp pricing. In a few minutes I had ordered this component in a very easy, no-nonsense way. With the confirmation mail arriving within minutes Target PC gives a very solid and reliable impression. ","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/498502#comment498502","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"koen.pepermans","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I goggled a part number looking for a better price for a mother board. Arsenal was the first thing to pop up. I was surprised to find they had the best price and was so easy to order. I could not find a better price even on ebay and amazon. i have put this site in my favorites for computer parts. Thank You ArsenalPC","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/481940#comment481940","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"jiriddle","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had a fan go out it a 3 year old Dell. I had trouble finding a fan that would fit this particular case let alone the same fan as the original.<br><br>I found what I was looking for here and it was very easy to order online and there were actually multiple options that would suit my needs.<br><br>I would definitely come back for my hard to find replacement parts.","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/481904#comment481904","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"mmasuar","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a laptop motherboard today from this company due to best price and a 30-day exchange policy should the product be defective. Awaiting shipment notification. Invoice number was not provided online at time of order, nor in e-mail acknowledging order. Order number was obtained by logging back into the My Account section of the website.","link":"http:\/\/www.resellerratings.com\/store\/Target_PC_Arsenal_PC_10\/comment\/475030#comment475030","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target_PC_Arsenal_PC_10.jpg","store_name":"Target PC \/ Arsenal PC (also: targetpcinc.com; formerly: Target USA)","username":"gofigure314","rating":"4"}, "single");){kind=link}
"On November 30th, 2010 I ordered a Samsung CLP 600N Printer from Arsenal PC (aka Target PC). The item was shipped to a residence in Las Vegas, NV. It was received on December 7th, 2010. The item was removed from the original box. The item was determined to not satisfy the home office setup and it was decided that the item was to be returned with the desire to get a full refund. The box has discarded during that process. When I reached out to Arsenal PC I was asked some initial questions. Was the printer cartridges opened? Was the item used? The answer to both of those was NO, they were not. I was then asked if I had the original box. I answered NO. I was then told over the time frame of two days that Arsenal PC would not refund the item without the box. Nowhere in Arsenal PC's return policy does it state I had to keep the box for a return/refund. In addition, other retailers such as Best Buy and Office Depot take returns for full refunds without a box, as I have been in those situations prior. Thus precedence for businesses in that industry. My issue is Arsenal PC is making up rules on their refund policy as they go, will not take my item back and give me a refund and have not given me any options other than to get a box before they will take it back. I want to return the item and I want a refund!"