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Store Rating and Reviews TapeandMedia.com, LLC

Homepage: http://www.tapeandmedia.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 11
Lifetime Reviews: 184

   


Lifetime Rating: 9.92 / 10
All Stores Avg.: 8.07
8.86 Pricing of Products and Services
9.55 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Show Reviews Read all 184 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
4221 Freidrich Ln, Ste 130  
Austin, TX 78744  
and  
15 Great Pasture Rd  
Danbury, CT 06810
customer support email:
orders@tapeandmedia.com
phone:
877-938-0901
customer support:
877-938-0901
business hours (est):
8:00 am - 5pm Central Time Monday-Friday

FAX: 512-448-0708


TapeandMedia.com, LLC Advertisement
 TapeandMedia.com, LLC Customer Reviews
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Reviews 1 - 15 of 182
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Featured Customer Review
Very Satisfied
Reviewer: JClark82
Click Here to See the Profile for JClark82

5/27/09 9:52 AM
The customer service at this company is amazing! I ordered an item and they personally called me to confirm that the item I ordered was correct. I had to call them back a couple times to confirm some items and I was able to speak with the same person each time. Speaking to the same person each time was what made the transaction so easy and any questions I had I could speak with the same pers... Read More


Very Satisfied
Reviewer: Barann
Click Here to See the Profile for Barann

6/19/09 4:43 PM
I ordered 90 minutes tapes in bulk from TapeandMedia and was pleased to receive the tapes a couple of days prior to the due date. The tapes arrived in good condition. I will order more tapes from TapeandMedia and will recommend them to family and friends. Barbara Selvey

This review was modified by its author, Barann, on 6/23/09 1:24 PM.

Very Satisfied
Reviewer: larvae
Click Here to See the Profile for larvae

6/4/09 7:36 AM
Got my well-packaged order in one day despite the fact that I took the most inexpensive shipping method. The product that I ordered was %20 less than the lowest price that I could find anywhere. Highly recommended! I will use them again.

Very Satisfied
Reviewer: bcohenour
Click Here to See the Profile for bcohenour

6/3/09 10:17 PM
I have ordered media from TapeandMedia.com a number of times now and have always been well satisfied with both the service and the product. Prices are great, delivery time very satisfactory.

Very Satisfied
Reviewer: kingrh
Click Here to See the Profile for kingrh

5/22/09 12:34 PM
The dvd cases I bought from Tape and Media were of better quality than I have been using and were not that much more money. I will order from them again.

Very Satisfied
Reviewer: jwehmeyer
Click Here to See the Profile for jwehmeyer

5/12/09 1:02 PM
Love this website. Have been using it for several years. They're prices can't be beat and my order is delivered in a couple of days.

Very Satisfied
Reviewer: 10001110101
Click Here to See the Profile for 10001110101

4/16/09 8:05 AM
I can't say enough about these guys. It's always a pleasure ordering from their site. Customer service is second to none. Highly recommended!

Very Satisfied
Reviewer: pamivanst
Click Here to See the Profile for pamivanst

4/13/09 3:01 PM
Excellent, Perfect! Received what we wanted, very fast!! very happy!!! Thank you, TAPE and MEDIA!!

Very Satisfied
Reviewer: Bet
Click Here to See the Profile for Bet

4/2/09 2:44 PM
Dear TapeandMedia.com,LLC  
This was my first order with your company and I was VERY PLEASED at the wonderful service I received. It was really fast and your staff member, Dave, was GREAT!! Even when I called back and added 2 items (racks for Minidiscs) about 2 minutes after I placed the order for 100 Gold Minidiscs, he was very kind. I just received the order today, April 2, at 3:10PM. Everything was in order and I have NO COMPLAINTS at all!! I WILL tell everyone about your wonderful products and the service you offer.  
Oh, and Thank you so much for the Post-It Pad with your company name. If I ever need anything again, You will be the first one I check out!  
May God Bless Your Business and Entire Staff,  
Elizabeth Klein

Very Satisfied
Reviewer: HansenPrinting
Click Here to See the Profile for HansenPrinting

3/25/09 11:06 AM
Fast and friendly service! I placed my order on Friday, and the tapes arrived on Tuesday. Very pleasant staff on hand if you need to phone in orders rather than order online. We'll be ordering all our media from TapeandMedia.com from here on in. Highly recommended. Barbara Foster

Very Satisfied
Reviewer: Apatrick
Click Here to See the Profile for Apatrick

1/9/09 10:23 AM
I ordered 25 IBM LTO3 tapes and received them the next day. I would definitely work with them again.

Very Satisfied
Reviewer: alpaned
Click Here to See the Profile for alpaned

12/19/08 9:56 AM
I'm making online purcheses pretty often - and buying from TapeandMedia.com was one of the best shopping experience that I had ! Good selection, competitive prices, good web pages layouts etc.  
Also - I called them the day after I placed the order to ask them to add another item to it. A positive experience regarding their customer service, too ! Overall - this is the way I liked to see online bussiness happened! And, of course, I'll come back to TapeandMedia.com (it is good to have an online preferred place for "consumable" ), and I'll recomand your store to my friends, too. Alex Nedelea

Very Satisfied
Reviewer: ballislifedotcom
Click Here to See the Profile for ballislifedotcom

12/9/08 10:15 PM
I have ordered dv tapes from tapesandmedia.com 2 times. Each time I received a quality product at a cheaper price than anywhere else that I can find (And trust me I search far and wide for quickness, shipping costs, price per tape etc).  
 
Just to let you know that these tapes they are sending at quality. I run a website called ballislife.com and we film about 100-200 games per high school season and use the tapes from here and never have they messed up. I will continue to do business with tapesandmedia.com and will continue to spread the word.  
 
Matt Rodriguez  
Owner www.ballislife.com

Very Satisfied
Reviewer: wesleyfurr
Click Here to See the Profile for wesleyfurr

12/6/08 9:37 PM
This was my 2nd purchase from tapeandmedia.com. Their price is great on what I ordered (Sony MiniDV tapes), and shipping was super-fast! I'll be ordering from them again when I need more tapes...

Very Satisfied
Reviewer: Darriel
Click Here to See the Profile for Darriel

12/3/08 11:27 AM
I have been ordering from tapeandmedia for over 6 years now. I can say that I have extensive experience in dealing with this company. Their customer service is exceptional, their shipping time is incomparable and prices are EXTREMELY competitive. Another company tried to lure me away from them by offering a lower price only to deliver subgrade product three days after I expected it to be delivered. I learned my lesson. I even accidently ordered the wrong tapestock. I ordered 30 minute tapes instead of 60's and their staff called to make sure that was what I wanted since I usually order 60's. You will not go wrong by ordering from this company and I can't say enough good things about them.  
 
Darriel Driml  
3 DB Productions  
promocorner.com  
theindustryshow.com

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