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2 reviews 
posted Mar-08-2007 “This was an unfortunate mistake, and one we should have caught. The package was indeed picked up on 1/25, but was picked up by a FedEx EXPRESS truck. Unfortunately, the package was not then handed off to the GROUND system until the following day. FedEx doesn't list tracking information until the package enters the appropriate branch. Thus, even though the package was indeed shipped and picked up on the 25th, it did not enter the ground shipping system until the 26th.
We have since differentiated between ground and express shipments to prevent this from happening again.”
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posted Feb-21-2007 
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![Share](javascript:share_rating({"review_body":"Wonderful service, great communication and real time updates on order status. Great team at tankguys, they are simply top notch. Highly recommended, I will buy from them every time i have the chance to do so. ","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/302557#comment302557","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"apex32","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"TankGuys is awesome! I don\u0027t know of any other store that will guarentee you a certain stepping and puts thier product ETA\u0027s right in bold letters at the top of thier main page. You can\u0027t go wrong with them! A+","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/243101#comment243101","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"mdgross","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great communication, just wished my order would of been cancelled when I asked. It caused my account to go in to the red thus I had to pay some banking fees because of this.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/271162#comment271162","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"darkquietplace","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service, they go above and beyond for there customers. I would highly recommend Tankguys for your computer purchases.<br><br>They provide excellent communication, great service, and fast shipping.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/328950#comment328950","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"jjk454ss","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"TankGuys went out of the way to guarantee a specific stepping on a processor, and were informative and open every step of the way when delays occurred. When a requested shipping change was overlooked on their end, TankGuys were kind enough to reimburse all shipping.<br><br>They\u0027ve gained a customer for life - as long as TG are in business and have what I\u0027m looking for, I\u0027m ordering from them.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/330982#comment330982","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"aaronjb","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent vendor!! Great communication, clear policies on website, good pricing, and very good packaging\/shipping speed\/quality. I received the motherboard I ordered quickly and was given the tracking number as soon as it shipped. I asked a presale question about the board, too, and was responded too quickly and very politely. I wouldn\u0027t hesitate to order from them again (infact, I actually have, to pre-order a Conroe Core 2 Duo CPU to go with the board =))! Thanks!<br><br><br>EDIT: I discovered that the motherboard I had ordered came with a BIOS version that did not support Conroe. The manner in which TankGuys handled the situation was great, and was resolved to my satisfaction quickly and easily to obtain a new chip with the right BIOS to be sent to me from the manufacturer. Thank you again for the polite and knowledgable customer service. A company shows its true colors when a problem arises, and TankGuys passed with flying ones =).","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/268358#comment268358","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"goldentiger","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought an AMD Opteron 144 socket 939 processor off of TankGuyz. I love their online prescence, plus they seem to really stay connected with their customers, letting them know when there are updates to their order, etc. They even let you choose processor steppings when applicable. That is amazing service. Shipping was prompt and my CPU arrived quickly. Prices for their processors are the best that I have seen. I WILL be shopping here again soon for some of my computer needs. You guys are outstanding!","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/229738#comment229738","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"Avalon","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered 1 Ram kit at approximately 5:00 A.M Wednesday Jan. 24, 2007. Received email confirming order at 6:47 A.M 1\/24. Received email changing status to \u0022Preparing for shipment\u0022 at 3:05 P.M. 1\/24. This email stated that my order would ship the following day, 1\/25\/2007 via FedEx Home Delivery. Received email 1\/25\/2007 10:03 A.M. stating \u0022Order Shipped\u0022 and provided tracking number. <br><br>FedEx tracking data shows package not picked up until 3:44 P.M 1\/26\/2007--a full day later than stated to me. Because FedEx Home does not deliver on Mondays this resulted in my not receiving package until 1\/31\/07. ","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/305297#comment305297","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"ChuckWits","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The absolute best customer service in existence and competitive pricing. And they were the only place I could find my Team Xtreem RAM. Tankguys is always the first to get my business. Ben is the Computer Parts God!<br><br>Thanks Ben :)","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/385148#comment385148","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"JerME","rating":"5"}, "single");){kind=link}
"There were some shipping problems and TankGuys went the exra mile to take care of it. :)"