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Computer Hardware & Software and Consumer Electronics
163 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/TankGuys_Computer_Parts_tankguys_biz","store_thumb":"\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","store_rating":"5.00","total_reviews":"163"}", "store");)
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3/5
posted Jul-17-2008
This review was modified by shimmishim on July 17 2008 12:46:58 PM ![Share shimmishim review](javascript:share_rating({"review_body":"I placed an order over a week ago and they have not yet shipped my order. I\u0027m not sure what is going on with them right now. They\u0027ve been great but to not have an item processed after an entire week is just a bit ridiculous.<br><br>I\u0027ve emailed twice now and have gotten no response back. I don\u0027t think this is how you\u0027re supposed to treat your own customers.<br><br>Edit:<br>I finally got a response today saying my email somehow got \u0022lost\u0022.<br><br>Either way. To get back to someone 4 days after sending an email on an order that was placed a week ago is still a long time.<br><br>They are having issues with the company providing the parts. I just wish he had let me know the day after (or even 2 days) my order was placed so I could have found the part I needed from a different vendor.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/394435#comment394435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"shimmishim","rating":"3"}, "single");)
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5/5
posted Jun-06-2008![Share sno.lcn review](javascript:share_rating({"review_body":"The absolute best customer service in existence and competitive pricing. And they were the only place I could find my Team Xtreem RAM. Tankguys is always the first to get my business. Ben is the Computer Parts God!<br><br>Thanks Ben :)","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/385148#comment385148","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"sno.lcn","rating":"5"}, "single");)
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posted Jul-29-2011![Share bluephish review](javascript:share_rating({"review_body":"shipping took longer than expected, initial email to customer service did not get replied. when I sent an email regarding shipping time, I received a response and was informed delays in shipping were due to misplacing my shipment and forgetting to send it out. I do not know how long it would have taken my order to go out if I had not emailed tankguy. Either way, there was no effort to rectify the situation on tankguy\u0027s end so I can\u0027t provide any better review than fair","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/820580#comment820580","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"bluephish","rating":"2"}, "single");)
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posted Apr-03-2009![Share DrNip review](javascript:share_rating({"review_body":"I am extremely pleased with the service I received at Tank Guys. Fast shipment at an affordable price as well as good prices on their products. I will be ordering from them again.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/455503#comment455503","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"DrNip","rating":"5"}, "single");)
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posted Feb-11-2009![Share guttboy review](javascript:share_rating({"review_body":"Great company! I ordered an E8400 step (E0) from TankGuys and had it shipped overnight! I can\u0027t say enough good things about these folks! Great shipping rates\/great products\/great everything!","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/442381#comment442381","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"guttboy","rating":"5"}, "single");)
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![Share magoo24 review](javascript:share_rating({"review_body":"Ordered an i7 920 on Saturday morning.<br>Confirmed,packed and ready for shipping all on the same day.<br>Excellent price, great service.<br>What more can you say.<br>Generally has top shelf stuff for a little less than other stores, or hard to find\/hot items for just a couple of bucks more.<br>Only gripe is they don\u0027t sell much \u0022mainstream\u0022 memory.....and that isn\u0027t really the point here.<br>Highly recommended.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/426537#comment426537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"magoo24","rating":"5"}, "single");)
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1/5
![Share robt1386 review](javascript:share_rating({"review_body":"I placed a online order sunday june 29 2008 and today it is wednesday july 9 and I still have not heard a status from TankGuys regarding a possible ship date, tracking #, etc. This is by far the worst customer service I have heard off. I sent a few emails to them during these 10 days which I have not heard a repsonse from. They said my order would be shipping from there supplier in nevada which would only take a couple days, 3 at most ground shipping for me to recieve them in california. They really drop the ball on this one. I\u0027d be happy with just a refund at this point.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/392611#comment392611","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"robt1386","rating":"1"}, "single");)
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posted Apr-26-2008![Share honeypot review](javascript:share_rating({"review_body":"Long, long story in short.<br>I ordered RETAIL E3110 4\/5, and I got the SMALL OEM E3110 package on 4\/15. So, I sent a couple of emails with the proof until I got response. After that I got this message(4\/17).<br><br>Hello-<br>I can arrange to swap this for the retail one, or if you like, I\u0027d be happy to give you a discount on that instead. Normal OEM price for the processor is $187, but since we would have to pay so much shipping back and forth, I can sell it to you for $165. That\u0027s a very, very good deal on the CPU, and would prevent you from having to wait at all. Let me know if this sounds acceptable. Thanks!<br>-Ben Peters<br>TankGuys <br><br>I asked to exchange, and he accepted it. So, the day next I got the response, I sent the package through usps(4\/17). After I sent the package, I got this message.(I aksed about the returning shipping fee) <br>-No, you won\u0027t have to pay the return shipping fee. I will send you a pre-paid return shipping label. We will ship out the replacement tomorrow. Thanks!<br><br>He promised to send the retail package the next day. However, he didn\u0027t even send the retail one the day, but also he ignore my couple of emails.(I asked him to send Arctic Silver 5($4.99) with the package instead paying the return shipping fee $5.25)<br>THANK YOU VERY MUCH BEN.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/376197#comment376197","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"honeypot","rating":"1"}, "single");)
Share review![Share NAYRhyno review](javascript:share_rating({"review_body":"Awesome web store. Had an Intel e8400 in stock for the cheapest price I could find on the net. They use Google checkout, and give a coupon to save even more. Ordered on Sunday, had my part on Tuesday with the cheapest shipping option. Part was exactly as expected and performs beautifully. Nothing to complain about.","link":"http:\/\/www.resellerratings.com\/store\/TankGuys_Computer_Parts_tankguys_biz\/comment\/374083#comment374083","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TankGuys_Computer_Parts_tankguys_biz.jpg","store_name":"TankGuys Computer Parts \/ tankguys.biz","username":"NAYRhyno","rating":"5"}, "single");)
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"The Good: They had what i was looking for and it was in stock. The keyboard arrived in perfect condition. This keyboard shows up in a the bright red ducky box. It is much heavier than you would think. awesome quality.
The Bad:
I ordered from Tankguys on Monday and hopefully ill get my item by Friday. Ordered a similar item from Amazon on Tuesday and got it on Thursday.
I paid $13 for shipping with Tankguys... shipping was free from Amazon.com
Also, they are shipping my item from about an hour away (i just didn't feel like driving).
"