posted Apr-25-2012 “Thank you very much for your business and we hope to help you again in the future and we will continue to do our best to make our customers happy.
Have a great day
TamayaTech Customer Service Dept.
210-568-9105”
posted Feb-20-2012
posted Apr-19-2012 “Hi this is the customer service dept. and fist I must say that this customer is not telling the whole truth. This customer was told that there was a shipping lead time when he placed the order, and after a few day he put in a bad review about him not receiving his board and we had to remind him of the shipping lead time he agreed to . We even gave him a refund for his shipping so he did get free shipping and then he removed the bad rating and we then did not hear back from this customer since. We did not ship him a motherboard in the condition the stated. He ordered a "New Bulk" which means that it is the board only with no accessories and is the only thing he might want to complain about like a lot of people because they don't read the site as they are placing the order where it stats that it is a New Bulk product and not a New Retail product.
If this customer had any problems we would have replaced the product for him or refund him in full, but again, he did not call letting us know he had a problem and still has the product and is using it.
Again we do our best to help our customers and take care of them. Please call us if you have a problem and we will take care of you..
TamayaTech
Customer Service
210-568-9105”
posted Feb-09-2012
posted Feb-09-2012 “Thank you for your business and we are very glad we were able to help you and make you happy and hope that we can help you in the future with more of your IT Computer hardware again in the future. Have a great day
TamayaTech Sales Team
210-568-9105”
posted Dec-28-2011
posted Feb-09-2012 “Thank you very much for being a great customer to deal with and hope we can do more in the future. Thank you again and have a great day.
TamayaTech Sales Team
210-568-9105”
posted Dec-06-2011
posted Dec-11-2011 “Ok, I am thank full that this customer did get into a little of the facts when he gave us the rating, but I think I should explain a little more so that everyone understands this specific situation.
First of all this customer placed a order for this product on Thu 12/1/2011 2:04 PM which was past our shipping cut off time and which it does say on our website as you are placing a order, that all (Some orders ship the same day but most orders ship in 1-2 days and not on weekends. If it is critical that your order ship immediately please submit it by telephone.)
In which case we did get in contact with the customer on Monday 2 business days later letting him know that we had just went on back order for this part and that we can get the product in and ship it to him within 7 business days. Please Note that we have not even charged the customer credit card at this time and we said that there would be a 25% restock fee only if he agreed to us special ordering the product for him and shipping it to him within 7 business days and if he canceled the order after agreeing to a special order within the 7 business days because we get charged a restock few if we cancel the special order with the distributor.
Again I am very sorry for an inconvenience we might case anyone, but we do try very hard to take care of our customer and will continue to do so. Please call us and talk to one of are reps if you have any problems and you will see we will do our best to help you if we could. Thank you for reading and have a great day
TamayaTech Sales Team
210-568-9105”
posted Sep-19-2011
posted Sep-21-2011 “Thank you very much for the kind words and we are happy to know we were able to help you in your IT Server Hardware needs and if you ever need any more server or IT Hardware parts , please give us a call and we will do our best to help you.
Again, thank you for your business and hope to do much more in the future.
TamayaTech Sales Team
Phone:210-568-9105”
posted Aug-25-2011
posted Aug-25-2011 “Thank you very much for giving us a chance to help you with you server issue and we are very glad to have helped and even more happy to know that you are up and running. Again, thank you for being a good customer.
TamayaTech Sales Team”
posted Aug-02-2011
posted Aug-04-2011 “Thank you very much for being a great customer and giving us a chance to help you out with your computer needs. Have a great day and know that we are here to help you with any future computer IT needs.
TamayaTech Sales Team
210-568-9105”
"Quickly shipped, good communication. Good deal on a hard to find item."