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"Ordered a transducer for my Sonar Unit. Credit card was charged. Then about 3 hours later I receive an email saying, "Sorry, this item is out of stock due to a previous order before inventory refresh." Disappointing."
"Very satisfied with the product and speed at which they shipped it out. Ordered it around 2:30 EST and it was at the door the next morning with their upgraded shipping service. I wish they had packed it in a small box instead of the UPS plastic envelope as you could tell that UPS had bent and tossed it about quite a bit as the pieces were all over in the plastic package inside. For the cost of shipping I can't really complain as it wasn't broken."
"Great selection and great company to do business with. The fact that they care so much about their customers that, instead of pocketing the extra profits from their decreased shipping cost, they pass the savings onto their customers. That's a stand-up group of guys in my book."
"I had a problem with returning a defective pair of Propper pants but Robbie with the returns department contacted me directly and assured me the issue will be taken care of - Kudos to the company for that.... I would definitely recommend this company because of the outstanding response I got from Robbie."
This review was modified by michaelguinn on April 04 2012 09:47:35 AM
"Awesome company! I've placed two orders with them, and I've been EXTREMELY pleased both times. Wicked fast processing time, the most affordable shipping I've ever seen ($14 for NEXT day air, shipping a huge bag and other things), and they only sell quality products. The website is very user friendly, and is a pleasure to just explore. Their customer service is unmatched, and military and government personnel get 10% off almost everything, every day. If I can get it at TD, I'll get it there. I'll go to the lesser sites only if it's something they can't get...which isn't much. Oh, and Facebook fans learn about sales and specials fast; and signing up for the newsletter gets a discount, too!
UPDATE: I emailed requesting a change to an order before it shipped (I ordered on Saturday morning, and it's shipping Monday when they got in), and got a response within about 20 minutes. True professionals who work hard for their customers."
"Great selection, very fast delivery and world class customer service. I highly recommend Tactical Distributors to my active duty brothers and sisters and to any Mil-Spec gear-head!"
"I placed my order yesterday and received it this morning. I have no complaints at all!!! I am happy with my purchase and how fast I recieved it! I even like the gifts that it came with."
I have had trouble in the past with other companies which i can not name. These problems include terrible customer service, BACK ORDERING, etc. But ever since i started using TD, i haven't had a single problem. they keep there stock up to date so there is no back ordering, and if you cant find an item your looking for, all you have to do i contact them and they will hook you up. They have great deals and great prices of shipping which makes you wonder how much money competing companies make off your "Shipping" charges. Anyway use TD and keep your serenity "
"Ordered a transducer for my Sonar Unit. Credit card was charged. Then about 3 hours later I receive an email saying, "Sorry, this item is out of stock due to a previous order before inventory refresh." Disappointing."