TacticalPants.com Reviews - tacticalpants.com Ratings at ResellerRatings

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tacticalpants.com

Apparel & Jewelry

Rating 9.33/10 64 reviews

9.33/100
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TacticalPants.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (64)


Rating 10/10 5/5
modified review posted May-16-2013

"Great pants. Tough and durable."

Rating 6/10 3/5
modified review posted May-13-2013

"Pants are great and the best price around. I just wish you guys had all the colors available. But still the best "

Rating 10/10 5/5
modified review posted Mar-01-2013

"Great product and great service would higly recomend"

Rating 10/10 5/5
modified review posted Feb-11-2013

"Excellent buying experience from initial navigation of the website, to the purchase, to the delivery of the products!"

Rating 10/10 5/5
modified review posted Jun-18-2012

"A tracking number was provided and the pants arrived in perfect condition; in a timely manner as well. They fit perfectly, have great mobility, feel durable, and look sharp. All in all, there are no problems at all. Thank you for a great product and well executed service. I will recommend this store to others."

Rating 10/10 5/5
modified review posted Jun-07-2012

"Your delivery service is excellent"

Rating 10/10 5/5
modified review posted May-31-2012

"Good prices, easy checkout, great customer service and fast shipping. Had to return the first pair due to a size problem (my fault). RMA service was acceptable but they never contacted me to tell me that they had recieved my return or that they gave me a credit on my card. One day the credit just showed up on the card. I think this might have been handled a little better, but I did get the credit for the return. All things considered, a good overall shopping experience. Before this purchase I have never shopped for clothes on-line.
"

Rating 10/10 5/5
modified review posted May-25-2012

"I can not say enough good things about this company! We just discovered you through a web search. What a gem we have found! W ended up needing to exchange a set of pants, and the young lady was just unbelievable with her demeanor on the phone and the amount of service she really delivered over the phone!! You have definately earned a new loyal customer! Thank you!"

Rating 10/10 5/5
modified review posted May-15-2012

"Ordered Propper pants, from some reviews I thought they ran short in the length. Luckily, one color was backordered and when I received the first pair I found that they were too long. One phone call to tactical pants, and Viola! no hassle, the pair in the size I needed was in stock and shipped the next day. No trouble changing the order, polite and helpful customer service, and fast shipping. What more can you ask for? (And great pants as well!)"

Rating 10/10 5/5
modified review posted May-14-2012

"This place was great. they had exactly what i was looking for in Range wear. very good selection and extremely good deals. i would definately order from this company again"

Rating 6/10 3/5
modified review posted May-14-2012

"My first order was for 3 pants, two shipped the next day and the third was back ordered for 5 months. This was most likely the manufacturers fault, but TacticalPants.com should have told me they were out of stock before I placed the order. I then ended up returning the pants, again the manufacturer's fault and ordered an alternate pant. After I placed the order, I then got an email from TacticalPants.com that one from the order was out of stock, this time only one month to wait. Bottom line, TacticalPants.com needs to improve their online database to display actual stock real time. "

modified review reply posted May-25-2012
cat5com's Avatar
cat5com, TacticalPants.com rep has responded

“Thank you for taking the time to leave us feedback! We truly apologize for the extensive backorder on this item. Because these tactical pants are such a popular item, unfortunately they did get placed on backorder with the manufacture. I want to assure you we are working on improving our site to show these backorders more clearly. Currently, there is an “availability” link in the upper-right hand corner of every product page which illustrates what’s in stock and what is not at that time. This does get updated daily, so all information is correct. We do notify our customers via email regarding any backorders that they may have missed on the availability link. I know this link is not as visible to our customers as we would like it to be, so right now our Software Development Team is working on a solution to make this more clear. We are also working on updating the site to inform shoppers exactly what the lead time will be prior to placing their order. I want you to know we are definitely taking your feedback into consideration, as we want our customers to have a better experience when ordering from us. We do appreciate the feedback, and I hope to see you order from us again. Thank you!”

Rating 10/10 5/5
modified review posted May-14-2012

"could not ask for better service. order was delievered early. it was properly packaged and was filled correctly. the pants fit exactly the way described in the product description and i am completely satisfied. the only question left to be answered is the durability of the pants. only time and usage will tell the tell. "

Rating 10/10 5/5
modified review posted May-08-2012

"The Tru-Spec trousers are first quality garments. I especially like the comfortable fit and the stretch waistband. I have received a lot of favorable comments. This prompted two friends to purchase two pairs each. Thanks for a great product!"

Rating 10/10 5/5
modified review posted May-07-2012

"Great, delivrey was slow on my last pair from Blackhawk, but I am still very pleased with your products.
I still awaite my Swat boots that should show up 5/8/2012. I will let you know. I will buy more in the future. Are there ant discounts coming up in the near future?
Bruce from Millstone Sports"

Rating 10/10 5/5
modified review posted May-03-2012

"Very pleased with my experience with TacticalPants.com. Prices were good,shipping was free, and received order within 5 days business days. Website was easy to navigate and find what I was looking for."

 
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