We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
tacticalgunarmory.com/

Sports & Outdoors

No score yet. Write a review »
--/100 (6-month rating)
Tactical Gun Armory is not a merchant member
Tactical Gun Armory does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (46)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted Aug-18-2009

"Great people just happy to get the things I ordered with the gun market the way it is there is just not enough to go around now with all the "scared chickens" running around."

Rating 10/10 5/5
modified review posted Sep-13-2010

"I had a great experience with TGA and I am certainly glad I didn't read these reviews before I ordered. Bought a variety of ammo, optics and rings -- all at very resonable prices. Order shipped the same day it was placed. Arrived, as ordered, well packed (but no packing slip) and in good shape. Will absolutely do business with them again."

Rating 10/10 5/5
modified review posted Sep-28-2010

"MY GUN IS HERE!!!! I ordered the 18th, and it came in the 28th! No worries with this company at all now. I will deal with them again. I did see all the reviews on the 27th and came 1/16 of an inch from calling and disputing the credit card because someone claims the company is a fraud but I finally spoke to Elizabeth and Brandon and they changed my status to shipped and it's already south of Atlanta from Knoxville! NOBODY BELIEVE THE BAD REVIEWS.. Bad experiences happen from time to time where ever you deal. This company is a worthy dealer! "

+ Read user comments
Rating 8/10 4/5
modified review posted Jul-24-2010

"I had a fine experience with these folks, and I must say a lot of the one star reviews sound suspiciously similar! Who would wait months before just doing a credit card dispute?

I ordered six magazines and four magazine pouches. They did short me one of the pouches, and the box had no paperwork in it whatsoever, but when I called they promptly did a credit my card.

Not the best, but better than one star! ^L^ And their prices and total shipping cost were very low!"

Rating 4/10 2/5
modified review posted May-06-2009

"Tactical Gun Armory is the low price leader when it comes to guns. After doing a lot of research I purchased a Taurus 24/7 that appeared to be in stock. Had I known what the next 2 weeks were going to be like I probably wouldn't have. Two days after I ordered the gun and got all the paperwork done I got the apparently standard email, "The gun is backordered." After some googleing, I was sure that my money was gone, but when I called I got a polite person who explaned the situation, allowed me to change my order to something that was in stock, and promised it would ship in a couple of days. It didn't, but it did eventually ship a week later. There was no communication, other than the "It's on backorder email." TGA is not a stunning online retailer, but they are not the "crooks" some of the forums would have you believe. Just don't expect good communication, and understand that the gun business is looney right now. Sorry TGA but you are less than average. You did however sell me the gun at a good price, and delivered it to the FFL of my choosing."

Rating 2/10 1/5
modified review posted May-25-2009

"I ordered a Springfield Arm XDM 40 S&W on 4/25/09. On 4/27/09 I received the following email:

Dear Sir or Madam,,
I am writing to you in reference to Order 16352. The SPXDM9202HC you ordered is currently on backorder. Your order will be placed on backorder until more arrive. If you need to make any changes to your order or assistance selecting an alternative model, please feel free to call us toll free at 1-866-702-4867.

We apologize for any inconvenience.



Thank you,
www.TacticalGunArmory.com


This is an Automated email from TacticalGunArmory.com. You can not reply to this email.


I was ok with this until I checked my bank account the next day and found that they had charged my account $567.00!!!

I immediately contacted them by phone (it took several tries to get a "live" person) and spoke to Will expressing my desire to cancel my order. He said no problem and proceeded to cancel the order. I asked when I could expect my refund and he said 5 to 10 business days. Well, it's been close to a month now and no refund. I filed a dispute with my credit union. Nice thing about my credit union is that they deposited $567.00 in my account and now they're going after these guys.

Stay away from Tactical Gun Armory. They have next to nothing in stock and they take your money and then try to order your item for you from another source. If you want quality and service, go to GunsAmerica.com or MidwayUSA.com."

Rating 2/10 1/5
modified review posted May-25-2009

"I ordered a magazine for a browning buckmark 22 on March 4. I was told it was on back order but an immediate charge was made to my credit card. I waited thinking this was a legitimate business the 2-3 weeks they said it would take to restock. Nothing. I called by phone and asked for a credit on my credit card. Nothing. I e-mailed for a credit. Nothing. They are in my opinion at this time only in business to take peoples money. I would not do business with them again nor would I recommend them. I guess I got a cheap lesson. I ordered a magazine for my Browning from Gander Mountain and received it in three days. I will probably never see my money or the magazine from Tactical Gun Armory."

Rating 2/10 1/5
modified review posted May-28-2009

"CROOKS, CROOKS, CROOKS. I ordered a holster and was told it was on backorder. No big deal, but they immediately charged by bank card and said it would ship in 2-3 weeks. After 4 weeks I called and got nothing. I emailed asking for my money back, and was told I'd have it in 7-10 business days. 3 weeks later, still nothing. I emailed again and told them I was filing a complaint with the BBB and miraculously my money was refunded 2 days later. DON'T DO BUSINESS WITH THIS COMPANY IF YOU VALUE YOUR MONEY OR ACTUALLY WANT YOUR MERCHANDISE!!!!!"

Rating 2/10 1/5
modified review posted Jun-05-2009

"Outstanding price on xd-40 compact, with free shipping to boot, caused me to place an order on April 20, 2009 on their internet web site. Had FFL fax license next day. No gun forthcoming within the week. Checked and they said now they were out and it was backordered.Several weeks later still no gun but found out they had charged my Amex for the full amount already. Confronted, they said would issue credit back to Amex. It took them almost 3 weeks to do so. On June 5, 2009,over 6 weeks after I placed the order, still no gun in stock, and no idea if and when it was coming in. I cancelled the order and moved on. Very nice people to deal with on the phone, but it is obvious they take orders under the guise of having items when they dont. Expect now to obtain the gun nib through gunbroker.com within the week at a cost of maybe $25 to $50 above what I would have paid Tactical. By now I am happy to spend that extra money to be able to finally actually get the gun."

Rating 2/10 1/5
modified review posted Jul-12-2009

"I canceled this order on June 16th. I've purchashed via the Internet probably from at least 100 or more vendors, this vendor is the worse I've ever dealt with. I canceled my order on June 16th, today is July 12th and no refund.
The knoxville TN BBB shows way more than a hundred complaints against them and rates them an F. They also have thebladeshop web site according to the BBB. "

 
See all Merchant Members »
wall street journal logo