I ordered a Galco holster from these guys with out checking their reputation first. The holster was listed as in stock. A couple days later I get an email saying it's not in stock but the tan one was. I wanted black so it was backordered. Two days later I get another email stating the same thing. I canceled my order and they said my money would be returned to my credit card. It has been close to a month and still I have paid for nothing. Everytime I call there they blame it on their credit card processers and say it's industry standard to take this long to get a refund. That's B.S. as I have had charges removed from my card in less than 24 hrs. DO NOT DO BUSINESS WITH THIS COMPANY! They will rip you off in a heart beat. I buy a lot of stuff on line and have never run into this problem before, I would think this company would want to protect their reputation but not every one has integrity and they definitely fall into that category.

Terrible customer service. I ordered a holster back in Oct 2009. They sent the wrong one. They told me they would ship the correct one but it never came. So I called them and they said it was on back order. They never had the thought to let me know that. Then I went ahead and changed my order to a different holster for the same price. They said it was in stock and would ship right away. It never came. After finally getting Will the worthless manager on the phone, he said I would have to ship back the other holster first at my expense. And he was so kind to "waive" the re-stocking fee. So I paid to send it back and I never got the other one they said they would ship. Everytime I call their 1-866-702-4867 the message says that they are closed. Even though it's during their business hours. These mofos are the biggest SOB's I have ever dealt with from an online company. Whatever you do, don't ever buy from these people. Now I can't even get them on the phone. They charge your credit card as soon as you place the order and then you're screwed.

DON'T purchase anything from this company!!!!!  
They are "CROOKS"!!! On Mar.13, 2009 I ordered a holster. They took my money and I never received  
any merchandise! They said it was on backorder for several months. I finally told them that "I WANTED MY MONEY BACK". They sent me an email saying that my refund had been processed. That was a lie!! I have not received it yet. Today is Dec. 29, 2009. The guy "Will"(supposedly, General Manager) is always busy doing something when I call and I am told that he will return my call. "HOGWASH"!! He must be an imaginary character that "Elizabeth" is making up....BEWARE!! We are all geting fed a line or LIE!!!

These guys are also "The Blade Shop". Between the two they've robbed me of over $700. They take your money and then say the item is on "backorder". EVERYTHING is on "backorder" it's a scam. I have been trying to get my money back from their Bladeshop division for YEARS and have been trying to get my money back from this division for months. I contacted BBB but these companies will not reply. DO NOT UNDER ANY CIRCUMSTANCES BUY ANYTHING FROM THESE COMPANIES! YOU WILL BE ROBBED.

DO NOT BUY FROM THIS COMPANY! BUYERS BEWARE. ALSO, I BELIEVE THERE IS ANOTHER COMPANY OPERATED BY TACTICAL GUN ARMORY CALLED WWW.YOURDEFENSEGEAR.COM THEY BOTH HAVE THE SAME IDENTICAL WEBSITE SET-UP WITH THE SAME ADDRESS AND TELEPHONE NUMBER. BUYER BEWARE OF THIS COMPANY TOO. I BELIEVE THEY ARE ONE IN THE SAME. SAME WOLF JUST DIFFERENT CLOTHING!

okay now !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

This review was modified by its author, wrenchxx, on 11/20/09 10:14 AM.

I ordered a galco concealable holster for my glock 23 in march. After 2 weeks of not receiving a tracking # I call and inquired about the order and they said it was on back order. I called again a few weeks later and was told again it was on back order. So on June 22nd (3 months after the order was placed) I sent them an e-mail asking that they cancel the order as I found somewhere else that had it in stock. They said they would be happy to cancel the order but they would need me to call in. So I called and they said they would cancel and issue me a refund. By July 1st i still had not received a refund so I inquired as to what was going on and they said the it would be refunded within 15 business days of the cancellation on 6/22. August 14th after another inquiry they said the refund should have been processed but may not have been completed due to technical difficulties as they had changed processors on June 1st. August 25th, I get the same e-mail stating the same thing. I have sent a few e-mails since August 25th to which I have received no response. I call on Friday, Oct 23 and spoke to a CS rep and they said they would pass this to the manager "Will" and I should give him 3 days or so and check back. I call yesterday, Oct 28th and "he was on the phone making call back." I called again later that day and was told the same thing and they asked for my phone # for him to call me at. (I never received a call back). I call this morning, Thursday, Oct 29th, and a CS rep told me he was not in his office and he would get back to me. When I asked why I haven't received a call back, the CS Rep told me he has been in meetings for 2 days. SO someone or multiple people are lying to me. I just want my $83.50 back! These people are liars and thieves. Steer clear! I have received much better service from Ableammo.com and opticsplanet.com

DON'T DON'T BUY from TGA  
They are crooks!!!!!!!!!! I thought i was buying a Bushnell Elite 3200 3-9x50 Firefly at a good price but then the nightmare began. on 3/15/09 I ordered the scope a couple of days later got the forum letter not in stock. 2 to 3 weeks will be in at 3 weeks I e-mailed them oh ya 2 to 3 weeks more weeks waited 3 weeks no scope well no big hurry hunting season starts in Nov well Aug rolled around still no scope Sept 7 called Cancelled my order then the fun began. Now if you have unlimited minutes on your cell well your ok I don't, Waited any where from 5 to 25 Minutes on hold, after a month and all of the run around I still didn't have a refund. I was finally told my electronic refund wouldn't work. On the 7 of Oct they would send a check that day, On the 11 of Oct I called again to see where my check was I was told it was sent on the 9 of Oct and it could take up to a week to get, I told them it only takes 2 to 3 days to go across America, On the 15 of Oct called them again they said it was sent on the 9 of Oct again I told them the pony express could of delivered it by now. Luck was finally on my side the check arrived on the 16 of Oct post date on envelope was Oct 14 NEVER EVER AGAIN will I just look for a great price with out Google on my side. I would of seen this site first. But if you want to give a interest free loan to a crook give to TGA there are the best at stealing your money for over 6 months

dont order nothing from these people they are crooks. placed an order for a nikon scope because they had the best price but two days later got an email saying it was backordered but after checking my credit card they had already processed the amount.after 6 weeks of calling and getting the same old sob story that it was still on backorder i cancelled my order and was told that a credit would be issued to my credit and in 5 days received an email saying that the credit had been issued but here it is 6 weeks later still has not been resolved and after calling and sending emails every week and getting the same old story that it will be done in 2-5 days but still no satisfaction. finally talke to Will supposedly the account manager and received nothing but lies from him so i turned a claim with my credit card company and they are resolving the issue. DO NOT USE THIS COMPANY FOR ANY PURCHASE UNLESS YOU HAVE NOTHING BETTER FOR YOUR MONEY TO DO AND BE TIED UP FOREVER. I GIVE THEM A NEGATIVE 1,000,000,000,000 RATING. DISHONEST TO THE MAX

rip off !!!!, cancled order in july , said it would be 14 days for cerdit refund, still had not recieved refund to cc card 2 1/2 mo. went by , 9/10/2009.called bbb of Knoxville TN. and they tried to help but TGA wouldn't even answer them .  
finally called my cc co. and had a refund in 3 days !!!  

Please heed the rating. I cancelled my order on 4/13 and have contacted them on 6/2 and 8/14. Still waiting for my refund. THIS COMPANY HAS NO INTEGRITY.

Items ordered on July 14 and July 29. After many phone calls to check the status of the orders, found that merchandise was all back ordered. They indicated merchandice would be in soon. I finally got tired of waiting and cancelled order in august and requested refund. After numerous phone calls checking where my refund was over the next few weeks, Mgr, Will said he was sending a check instead of a refund credit to my credit card. Never received a check. Did some research and found that this kind of issue has happened numerous times before with the company. I have never had a bad experience online before, but will be checking out companies in the future. I called my credit card company today and they will be handling my refund from here.

I have to agree with all of the other complaints I've just read about Tactical Gun Armory. Almost word for word. I ordered some items on 3/10/09 and the money was immedialely charged to my credit card. The next day I received an e-mail saying it was backordered. 5 months later I cancelled the order on (8/5/09) and was told the refund would be within 10 days. 6 weeks later and 4 more phone calls I continue getting the runaround. I've called my credit card compay and its in their hands. This is my 1st experience of this type in more than 20 years of ordering items on the internet. This is a crooked outfit!!!!

This review was modified by its author, afr34, on 9/21/09 11:24 AM.

I ordered a magazing for my zc 75 compact from these folks on april/09- BIG ,BIG,BIG,MISTAKE. P.S. Still waiting for my refund as of 9/09

Great people just happy to get the things I ordered with the gun market the way it is there is just not enough to go around now with all the "scared chickens" running around.