Computer Hardware & Software
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"I ordered a Sony optical drive from this company on 12 March. I immediately received confirmation by email, and then within half an hour I received another email saying the product had been processed and would be shipped. The item arrived in two days. I installed it and had it working within ten minutes of receiving it.EXCELLENT CUSTOMER SERVICE. The product works like new, and the price was excellent. I was so impressed that I bought from this company again. I have also emailed this company and received a quick and friendly response.FIVE STAR SERVICE."
"Ordered a power supply unit from them after determining my old one was not working (computer would not turn on, etc.). Their service is fast....got it within just a few days at a regular shipping rate. I was able to get the exact model as my old one and had it installed within a few minutes....worked like a charm!! I'm up and running again. Since I'm currently on a fixed income, it was important to me to get the lowest price I could find and they were a life-line. Great quality for a great price. Would not hesitate to do busines with them again."
"Great, honest company to do business with. Sent replacement for incorrect product ordered as soon as they were notified. Would definitely buy from them again. No reservations at all."
"The replacement computer cooling fan I bought fit and works perfectly. TXcess Surplus price was dirt cheap, shipping was very reasonable and I had my part in only a couple days. A+ "
"TXcess is great! The part I ordered was as advertised and worked! (I had ordered the same part as new from someone else and got what I believe to be a counterfeit part that never worked.)"
"Was a little weiry of ordering this part from anyone, but I settled on TXcess Surplus based off positive search results and reviews. I ordered my mobo for my dell and it arrived on time. When I asked for a shipping number via email, they responded next day. I recieved the mobo,installed it, and it was locked w/ a BIOS password. Emailed their customer service and they responded next day with "we will send a replacement to you today." and they did, replacement part works. Great reseller, great customer service. will check here first for parts in the future."
"Long overdue review. The people at this company are fantastic. I have placed two orders with them, and ALWAYS check to see if they have what I need in stock before I shop elsewhere. We are a military family overseas, and they ship at better than reasonable Priority Mail prices, and always include care package items (snacks, books, puzzles, etc). The merchandise prices are in line with other larger retailers, and oftentimes lower when shipping charges are added to the invoice. They answer email questions in a timely manner. All around great experience shopping with TXcess Surplus. Please consider using them for your computer needs."
"Ordered what was advertised as a refurbished Optiplex 620 motherboard. It arrived today with multiple blown capacitors. It had not been refurbished and even if it would work it would not work for long. It looked as bad as the one I need to replace! Emailed the company and got a very prompt and courteous reply. They had no other Optiplex 620 mb but would replace with a substitute or refund. I chose refund and they sent a label to return the product. I will update after the item has been returned.**UPDATE**They promptly credited the account. I may give them another chance as they were very good, prompt in making it right. I would upgrade them for that."
"Ordered an obscure part. The order was processed immediately , shipped quickly, and I received the correct product. Quality packing for a used product."
"This merchant had the best price on the motherboard that I needed. The package arrived as expected and the board looked brand new. It's been working for more than two weeks without any issues. Paying Dell $175 for an obsolete low-performance motherboard? I'd rather pay $60. Thank you, TXcess, for helping me save money."
"AWESOME SERVICE! Best price in Google shopping by a mile! Received in less than 3 days, shipped same day. Great work, I'll be back! Marshall C., OK"
"Best price at Google.shopping, but was hesitant to order due to no rating. The service was perfect. The cpu fan was very clean and might have actually been new. Ordered 3/2 and recieved 3/5 with standard USPS. I hope they keep up this great website and prices. Tom S, Flagstaff."
"This was my first time ordering from this company and it was a great experience. They shipped it the next day and I received my item in excellent condition."
"This was my first dealing with this company. I found their store because they had the best price on Google Shopping for a miniPCI Wi-Fi card for a dell inspriron notebook. I had a great experience with this company, it was delivered on time, and the product (which was used) worked fine. Overall a great experience and next time I need a part the first place i will check is TXcess."
"This was my first experience ordering from this reseller and my first experience buying used computer hardware. I could not be happier with my experience. I placed my order on a Sunday night and my SCSI card was waiting for me at home on Wednesday afternoon. I had no problems with my order. The item arrived exactly as advertised and in perfect working order. I would rate these folks up there with Newegg and other super-stars, based on my personal experience."
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