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"I ordered 3 air rc havoc helicopters + 1 free. I did this in dec. called about them in jan. & was told they were back-ordered should receive them in about a week & still nothing.My E-mail is not up and gave my phone # 509-226-5293 still have had no call. Igo to customersystem.com/new.aspx & end up here what is going on??? Very angry Lori Calvert "
"We ordered an 8 piece deluxe space saving bags for $18.95 plus $9.95 s/h. They were backordered for a month or so. Because of the delay they were going to ship them for free. I just noticed on my credit card that they charged me for the s/h. Missed that. We have been using the bags but they have not been holding their seal. We've tried several times to vacuum the air out but it's never held. I would not purchase any bags from this company."
"Have not yet received original order! Hopefully it will be hear soon. It has been two weeks and still no OWL."
"The microcloths are great -- your prices are very bood, and the service and delivery was very satisfactory. I will order from you again."
"the order I recieved was in good time and I was happy with it."
"I have the same story as countless others... Late delivery, incomplete product. TERRIBLE customer service that NEVER follows through. I have been trying to obtain missing parts for my order sine Dec. 2006 - seven months ago. Even when I CAN get through to anybody by phone or email, they falsely promise to see to my request, but nothing ever gets done. This place is a disgrace. "
"My order was sent promptly. The transaction went smoothly and everything was great. Thank you very much!"
"I ordered TV trays on March 27th and received and email that they were being prepared for shipment, They did not arrive and I went to track the shipment. Your system stated that they were sent, and received at the same time as I ordered the trays. Upon inquiry I was told they were on backorder and I should know that. No, that is not what I was told. Since that time I have been told they were available for shipment, that they were out of stack and now that you are sending them from somewhere else. If your customer service had not entered incorrect information they may have shipped. It is now April 3 and I am still getting the run around from you and no product. You company's performance has been about as bad as it gets. You are unreliable and your consumer relations are abysmal. I would never recommend you to anyone. "
"After over a month of trying to contact someone to see if/when my order would be shipped, I cancelled my order. I tried email, toll free and local phone #s and never talked or communicated with a person. I finally had to tell my bank to not accept any billing from this company and never received any merchandise or contact from anyone at TV Marketplace. I don't think they should be in business if this is an indication of how they treat their customers."
"It was a flawless experience...I found exactly what I was looking for and the communication I received from the company during the process was superior to many other companies I have dealt with online. I am anxious to try out the product and store away our winter clothing!"
"The Only Comment That I Have Is It Is Hard To Get A Hold Of A Person ,I Tried About 5 Phone Nummbers And Several Emails(Whitch Were Not Responded To ) Before I Got A Person,It Needs To Be Easier To Reach You."
"The website was okay and seem easy to get around in. "
"I was very satisfied with the delivery time and the product. It was as it was described. I was not disappointed."
"The several phone numbers they give the Mail Box is always full. Try to e-mail them and you might get a reply in a week or so, if at all. I e-mailed them to tell them that I was cancelling my Crdit card that I used and to to cancel my order if it did not ship my March 9 and to send me a confirmation of the cancellation. I doubt that I will hear from them. My past inquires by phone and e-mails have been as if I don't even exist. They have a terrible Customer Service. Will never buy from them again."
"FRAUD. Nothing but problems. The TableMate 2 was falsely advertised, my phone calls went unanswered, and the replies to my emails told me it was too late to cancel or change my order although it had not yet been shipped. Don't do it."
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