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Stores > TideBuy.com
  • TideBuy.com TideBuy.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      9:00 am --18:00pm
      GENERAL PHONE
      +86-29-68532863
      FAX
      n/a
    • SUPPORT EMAIL
      sns@tidebuy.com
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.08/10 8.08/10
    Chance of future purchase: Rating 8.30/10 8.30/10
    Shipping & packaging: Rating 9.65/10 9.65/10
    Customer service: Rating 8.11/10 8.11/10
    Return/Replacement policy: Rating 9.81/10 9.81/10
Voice your opinion! Review TideBuy.com by clicking a star below.
Rating 2/10
1/5
2017-04-25

Stolen by Tidebuy.com

"Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my story and a call for action to prevent this from happening. I placed an order for nearly USD 183, but I was charged around USD 222. I bought it directly with my card. They called me to confirm the order but they asked me for my passport, exact address and a picture of the card I bought with. I gave them all the information they need. But guess what, the cancelled the order and they refunded me only about USD 146. I have been in contact with them for two weeks now, but they would not refund me my money nor they would give a clear explanation. I have been dealing with three different agents of them, so I am lost.

This is my first and last experience with Tidebuy. I had long term plans but they $#*!ed me up. I have attached my bank statement, with few details omitted so no one get stolen again. You can find the attachment here: https://www.sitejabber.com/reviews/www.tidebuy.com#2409

Therefore, I am suggesting that we create an account on Twitter and other social media outlets to expose the wrongdoings of this store. We will have a hashtag and you can send me all the proofs of your experience to put it there. I will get back to you with the account and hashtag.

Order NO.1699032 Time for placing the order : 03-19-2017 13:16:37 Time for payment: 03-19-2017 13:18:17
"


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Verified Customer
Rating 8/10
4/5
2017-04-25

First Purchase

"No comments at this time. Will wait for the products to arrive."


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Verified Customer
Rating 10/10
5/5
2017-04-25

A+ - TideBuy are fabulous

"Many thanks for your help when ordering"


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Verified Customer
Rating 8/10
4/5
2017-04-25

"It was good and enjoyable."


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Verified Customer
Rating 8/10
4/5
2017-04-24

Stylish yet inexpensive

"I really loved these bags in the pictures, but I've been duped before. The proof is in the pudding so to speak. I'll be able to give a better review once I receive the bags and can hold them and see them in person. Here's to getting some awesome handbags at some awesome prices!!
"


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Verified Customer
Rating 8/10
4/5
2017-04-24

"not sure yet,haven't received product."


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Verified Customer
Rating 10/10
5/5
2017-04-24

Easy to browse and shop for Mother's Day Gifts

"It's hard to shop for my mother, or anyone who has every thing. This website was very easy to browse and shop for myself and my mother."


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Verified Customer
Rating 10/10
5/5
2017-04-24

My New Favorite Sir

"I so love this site. I am looking forward to receive my order. Everything was absolutely beautiful."


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Verified Customer
Rating 2/10
1/5
2017-04-24

"I tried to contact them because I wanted to combined 2 purchases
to the same shipping to lower the cost. I could not . hopefully the will
do it when they see same payment and same address
"


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Verified Customer
Rating 8/10
4/5
2017-04-24

99

"Delay in shipping and it takes a longer time before getting notification. And the compensation code does not work."


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Verified Customer
Rating 6/10
3/5
2017-04-23

High cost shipping

"Shipping is way too high, you should charge less for shipping "


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Verified Customer
Rating 10/10
5/5
2017-04-23

"It was nice, lots of options for bigger people"


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Verified Customer
Rating 10/10
5/5
2017-04-23

Too good to be true

"Love the vast options. Great prices"


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Verified Customer
Rating 10/10
5/5
2017-04-23

Thank you!

"The chat person was very helpful!"


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Verified Customer
Rating 10/10
5/5
2017-04-22

Too good to be true (hopefully)

"Just made my purchase of a dress I've been searching for months, here's hoping all goes well."


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