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Full Rating Profile
    • Address: Beijing city
    • Contact: jinyinglai@tidebuy.net
    • Phone: 86-010-62901050
    • Customer Support: n/a
    • Business Hours: 9:00 am --18:00pm
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2 Customer Reviews

Rating 2/10
modified review posted

"Scam Artists! Our order placed in mid November for Christmas arrived in mid January. The clothing does not fit. The sizes are all too small. When we tried to get a return request they are refusing to give it to us. Giving us a run around. I think likely stalling for the 15 day return time to run out. This company is NOT REPUTABLE. One quick look at reviews show 1/3 of reviews on a site like Jabber are very upset with their purchase and can't return it. Do Not Buy from Tidebuy."

modified review This review was modified by MRaven on January 23 2015 06:53:59 AM

Rating 2/10
modified review posted

"We purchased a sweatshirt for my daughter for Christmas from this company. On Christmas day she opened it. It was suppose to be a 'Plus size', it was more like a childs size 12/14. My daughter wanted the biggest she could get as we know from experience Asian sizes run small, but this was ridiculous. My 8 year old cannot wear it. It was $30. + shipping and yes it was shipped from overseas.
The return policy states you have 15 days to return it, not helpful when it takes most of this time just arriving to your home in the U.S.A.. Then it was a gift, so how would I know if it would fit until after she opened it? I went back and forth with customer service, they wanted order numbers, reasons, and they kept sending me the same e-mail over and over again requesting information in poor English, wanting to know why I wanted to send it back. I never reached an actual human being. Eventually after several e-mails and getting no where I gave up, they took my money and ran. Later, this same sweatshirt was marked down to $8. and change. My daughter was extremely disappointed. It was a certain style that she had been wanting along with color. We've yet to find another similar. I will never ever buy from them again, and I do not recommend that you do either. Their customer service is poor, if non-existent if you have an issue. I will no longer buy anything from foreign countries such as this as your better off spending the extra $$ here in the U.S., even if you don't find exactly what you want. They've ruined it for others out there, who may actually be honest.

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