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Stores > TideBuy.com

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Store InformationStore Info
Full Rating Profile
  • TideBuy.com TideBuy.com Elite Status
    • Address: n/a
    • Contact: sns@tidebuy.com
    • Phone: +86-29-68532863
    • Customer Support: n/a
    • Business Hours: 9:00 am --18:00pm
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 8.22/10 8.22/10
    Shipping & packaging: Rating 7.05/10 7.05/10
    Customer service: Rating 7.71/10 7.71/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

946 Customer Reviews

Rating 8/10

"We need to know how to measure the sizes mentioned in for each item (e.g. Shoulders, Sleeve, Length) from where to where.



Rating 10/10

"good experience
ordering is good

Rating 8/10

"trying to actually make the order was very difficult and shipping is ridiculous....but prices very good so still a bargain I think. Do not have product in hands yet"

Rating 10/10

"I Love their merchandise!"

Rating 8/10

"Shipping to Germany way too expensive!"

Rating 10/10

"Customer service was very helpful."

Rating 8/10

"A few minor issue but overall a great shopping experience would love to continue shopping from here..."

Rating 10/10

"Good shopping site I'm waiting to see the quality of things I bought "

Rating 10/10

" Inexpensive priced items that are very nice. "

Rating 8/10

"Nothing else to tell you."

Rating 10/10

"I love the products, but I would buy again if there were an option available for not paying the delivery to Colombia"

Rating 10/10

"no problem with access to your site"

Rating 2/10

"Maybe I didn't understand just how to place my order. I entered my Name, Address, etc. and Visa Credit Card Number several times before I was told my order was complete! Too many screens! I hope I only paid once. Thank You."

Rep reply posted Nov-22-2015

TidebuyClub, TideBuy.com rep has responded

“Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and we extend our sincere apologies.
Our representative has emailed you for your order, please kindly pay attention to your mail box and send a reply. Anyway, we will try our best to improve our service.
If you have any questions or suggestions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Tidebuy Team”

Rating 8/10

"very good, easy and good value for money"

Rating 10/10

"Excellent communication with online chat. Recommended."

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TideBuy.com is a Merchant Member! Learn more

TideBuy.com is a merchant member
TideBuy.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,682 merchant members.