Computer Hardware & Software
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"Tech Data is HORRIBLE. I attempted to start using them a couple months ago and fed them around a hundred thousand dollars worth of orders. 99.9% of my orders went unfilled and my Amazon Platinum Merchant account had been suspended multiple times and had numerous claims and chargebacks caused by Techdata not filling orders they were paid for. They have no problem either locking funds in pending or posting charges to my credit card but it seems they don't want to ever actually SEND the products.This company has cost my company its reputation and tens of thousands of dollars in returns and much more in lost sales from merchant accounts being suspended for non order fulfillment. Reseller BEWARE!"
"Prices are great. I put in a request to purchase some projector equipment from a source I found online. Our buyer placed the order with Tech Data and got a much better deal. This is a big company with several warehouses across the country. It took a little longer to get the equipment but it was worth it. I had no issues with them."
"Tech Data only sells to resellers, not end users. I work for a consulting company that is a low-volume customer of Tech Data. Their online web site is easy to navigate and has a lot of search capability to help me find what I need. Shipping is usually next day via regular ground due to the fact they have regional warehouses all over the country (and close to me). Every order is typically fulfilled without a hitch, and returns are typically handled well. I am always able to get every question answered whenever I call as well due to their expert pre-sales support team who specialize in various product lines (Cisco, Symantec, etc)."
"Horrible experience. Filled out all the right paper work, faxed it twice, and still no products. I read to them on the document I faxed that we are allowed to purchase from them, but they refused. They took my order and never sent me my items. To make it worse, we have an open account with them. The items I was purchasing were only $80 cheaper with Techdata than at CDW. We are talking $6000 Cisco switches to, so this is not a small order. I nor any company I ever do business with will ever buy anything from Techdata."
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