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  • Sylvane Sylvane Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 245 Hembree Park Dr., Ste 124
    • Contact: n/a
    • Phone: 800-934-9194
    • Customer Support: 800-934-9194
    • Business Hours: Mon - Fri, 8:30 AM EST - 6:00 PM EST
    • Fax: 801-469-6774

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.67/10 6.67/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Fantastic

"Great price and fast shipping. Would buy fro again "

This review was modified by meyejk on February 23 2017 12:30:02 PM

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Verified Customer
Rating 4/10
2/5
2017-02-21

Disappointing.

"Bought a vacuum from them. When the item arrived the extension tubes were bent. The only recourse they could offer is for me to return the whole unit, which is a pain. "

This review was modified by dpetrov4 on February 23 2017 11:30:01 AM
Rep reply posted Feb-21-2017

A rep from Sylvane, Sylvane, has responded

“Thanks for reaching out, and sorry for the inconvenience! We are a retailer of the units and do not carry spare or replacement parts, so feel free to reach out to Nilfisk directly (800-645-3475) to inquire about their manufacturer's warranty. I know our service team reached out as well; we will be happy to pay for the item to be returned and will process a full refund or replacement if you would like.”


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Verified Customer
Rating 10/10
5/5
2017-02-21

Everything as promised

"Fast delivery - got what I wanted - all good"

This review was modified by andy-26532 on February 23 2017 05:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"Great service and price AAA+"

This review was modified by jff261 on February 22 2017 06:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"Quick, accurate service...Sylvane is great!"

This review was modified by dalesharonjudson on February 22 2017 04:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Delivered as promised

"Website has good information and they shipped when they said. "

This review was modified by scotthenion on February 22 2017 12:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

easy to work with

"they were efficient and delivered the filter as promised."

This review was modified by anne-88193 on February 22 2017 08:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Right Product, Good Packaging, Fast Delivery

"The title says it all - right product, good packaging, fast delivery."

This review was modified by sandy-32800 on February 22 2017 04:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"very fast delivery
No Issues at all
"

This review was modified by dhandyman1 on February 22 2017 04:45:01 AM

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Verified Customer
Rating 2/10
1/5
2017-02-19

Vacumn cleaner

"Ordered vacumn which only worked for 30minutes. Very disappointed in product.returned"

This review was modified by pauladepro on February 22 2017 10:15:01 PM
Rep reply posted Feb-21-2017

A rep from Sylvane, Sylvane, has responded

“Thanks for reaching out! We apologize for any defect in the vacuum ordered from Sylvane. Our sales and service team has completed your refund and sent you a coupon for any future purchase.”


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Verified Customer
Rating 10/10
5/5
2017-02-19

Inexpensive and fast

"Cost of the filter I purchased was quite a bit cheaper than the manufacturer and I received it super fast. I think it was 2-3 days later. Very satisfied and will order again. "

This review was modified by shanna_crawford1 on February 21 2017 08:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

"I had the best experience over the phone,the young lady was very nice,and also the very next day,the young man called to make sure I was given the right information for buying the same model I have.the vibe?,I,m a very happy camper. Thank you"

This review was modified by susan5517 on February 21 2017 04:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Great product and service to match!

"Shop Sylvane with confidence. These are high quality products that are well made and supported by good service."

This review was modified by cbheitmann on February 21 2017 03:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

As Advertised! No BS!!

"This unit operated as advertised. Shipping was very prompt, and free. Price was affordable. What's also nice is the fact that I can use this unit over and over again, by just buying new cartridges. "

This review was modified by johnurban3 on February 21 2017 03:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

No more snap, crackle, and pop.

"I have 2 long haired cats whose fur was standing on end. This humidifier fixed that problem. Easy to use and refill. Good investment."

This review was modified by lynnpersing50 on February 21 2017 07:15:01 AM

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