We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Sylvane
  • Sylvane Sylvane Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      30076
    •  
    • BUSINESS HOURS
      Mon - Fri, 8:30 AM EST - 6:00 PM EST
      GENERAL PHONE
      800-934-9194
      FAX
      801-469-6774
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      800-934-9194

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.82/10 8.82/10
    Chance of future purchase: Rating 9.03/10 9.03/10
    Shipping & packaging: Rating 9.04/10 9.04/10
    Customer service: Rating 8.81/10 8.81/10
    Return/Replacement policy: Rating 7.88/10 7.88/10
Voice your opinion! Review Sylvane by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Good condition

"Very good cool air
I buy 5
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Excellent Company

"Great products, fast shipping and excellent pricing. We bought a dehumidifier and are very happy with our purchase."


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-20

Inconsistent customer service / sent wrong iten

"Won't use again- first service rep was great all others were useless. And they sent the wrong model"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Great Service, Great Product, Great Price!!

"First time customer. Was able to order on line and secure coupon discount before ordering the dehumidifier. Ir arrived promptly and working beautifully."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-20

Good Price and I received my unit in two days

"I would have bought another Aprilaire 5000 from Sylvane for spare parts. But Sylvane’s price was $50 higher a few day after buying the first Aprilaire 5000. I ended up buying from another website that was cheaper than Sylvane. If they would have keep the original pricing I would have given them 5 out of 5 stars."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

filters

"very prompt service, and genuine product"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Great price and prompt delivery of my dehumidifier!

"Great price and prompt delivery of my dehumidifier! "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Dependable, trustworthy customer service.

"Whilst debating on which swamp cooler to purchase, I called Sylvane and spoke to a real person promptly. He was upbeat, present and open, and answered all my questions, assuring me about the cooler I was interested in., that it was the beset one for me, without me feeling any pressure. No games, no manipulation, just facts.
So, I ordered the Honeywell model CL25AE, and have been pleased with it's performance in this presently very hot dry climate in Colorado. It works best sitting close to it, as the advertisement stated, and it also works to make the large space I spend the most time in, bearable!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Dehumudifier

"Wonderful experience shipping was extremely fast and price was below other competitors. "


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-19

Worst experience I've ever had buying a product online.

"I get the unit, open the box and the top is noticeable dented. I call to return it and they email me a confirmation number and said they would call me within three days. Nobody calls, I call them and I get a guy who says " ooh yeah when do you want it picked up" set a date and freight never shows up. I set another date and they ask for a return shipping label. No one from sylvane emailed or told me anything. So now I'm taking a third day off waiting for fright to come pick up the dented unit I have. Hopefully when I call sylvane In the morning they can give me a return shipping information but I don't have high hopes from these guys."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-19

Cooler pump

"The item was exactly as advertised, the cost was reasonable, and the shipping was super fast!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-19

Great customer service

"Asked for a discount and got one!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-19

Absolutely fantastic

"Had an old crawlspace humidifier go out and w/ all the rain, humidity went up to 68% almost overnight. Found Sylvane completely by accident searching the web for a new device. Since I couldn't get in touch w/ the people that sold me the broken one (11 yrs ago), I settled on the Santa Fe. Found it on Sylvane, good price and free 2 day shipping. Ordered it at 3:00 pm on Thursday and expected to get it sometime the following Monday because of the weekend. At 10:00 am Friday morning, FedEx shows up with my new Humidifier. Come to find out, Sylvane is in Roswell, GA and I live in Ball Ground, GA - probably 15 miles away. I think FedEx had a lot to do with this, but Sylvane got the order out late Thursday to get it to me by Friday. When this one tears up (which I hope Is a long time from now), I will deffinately go back to Sylvane."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-18

Great first experience

"This was my first order from Sylvane and i could not be happier. Great prices, free 2nd day shipment, excellent tracking and brand new ( not referb) merchandise."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-18

Quick delivery

"Loved the quick delivery of this product. "


Learn about Our Reviews

Share Sylvane's store rating

Sylvane is a Merchant Member! Learn more

Sylvane is a merchant member
Sylvane participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,376 merchant members.