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  • Sylvane Sylvane Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 245 Hembree Park Dr., Ste 124
    • Contact: n/a
    • Phone: 800-934-9194
    • Customer Support: 800-934-9194
    • Business Hours: Mon - Fri, 8:30 AM EST - 6:00 PM EST
    • Fax: 801-469-6774

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

44 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-11-30

Happy, happy, happy!

"Received my shipment the best day. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-11-30

Best price on air filters on the web!

"I bought a used air filter for the Germ Guardian air filter and it arrived in perfect condition — the "used" must have meant an open box item in this case. Even buying new the prices are better than Amazon, but the price for the used air filter offered savings of 75% retail price so I am a happy customer! The shipping was quick, too. "


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Verified Customer
Rating 8/10
4/5
2016-11-30

Constant high pitch ring

"The unit was hard to figure out even with the manual.I leave it on continuously and at first the unit worked very quietly.Now there's a constant high pitch noise coming from it.It's an irritating noise."


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Verified Customer
Rating 10/10
5/5
2016-11-30

Fast shipping, great customer service!

"I purchased two different radon detectors, the first one regularly getting errors and unusually high readings. Customer service was fantastic in setting up a return and shipment of a different brand. Both transactions were seamless and refund for original one shipped back was given quickly. Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-11-29

"price dropped from last year. It was $30 now $22. For a 9X 11 filter 1/2 thick."


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Verified Customer
Rating 10/10
5/5
2016-11-29

Quick Delivery

"The product was delivered quickly."


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Verified Customer
Rating 10/10
5/5
2016-11-29

Best monitoring device out there for hot tubs

"Very happy with this purchase it works great , gets good signal and the best thing is it was the cheapest of all the other sites out there I would highly recommend for someone that has a hot tub where the winters are bad"


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Verified Customer
Rating 10/10
5/5
2016-11-29

Excellent customer service

"We didn't know which air purifier would meet our needs so we almost ordered the wrong unit. Thankfully, we called to ask about the different types of units. The customer service representative was very helpful and knowledgeable. The purifier we ended up getting is great and we are highly satisfied with our purchase. "


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Verified Customer
Rating 10/10
5/5
2016-11-29

Wonderful

"The product is great, it does what it supposed to do, thanks for your help"


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Verified Customer
Rating 10/10
5/5
2016-11-29

Easy breathing....delivered

"The air purifier I ordered for a friend of mine has turned out to be the answer to a developing bird dust problem (she's had an African Grey for 24 years and also has a dog in her room - lives with her daughter who also has cats and dogs). I can't believe how well it's worked at helping her breathing get easier, no more congested wake ups. She runs it 24/7 and says at highest setting it's like a fan, otherwise barely noticeable. It was delivered quickly and we are very happy with the whole experience and product. Thanks."


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Verified Customer
Rating 10/10
5/5
2016-11-29

"everything went very well"


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Verified Customer
Rating 10/10
5/5
2016-11-28

Very Reliable

"Fast shipping and fair pricing."


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Verified Customer
Rating 10/10
5/5
2016-11-28

Excellent service.

"Quickly received and nicely packaged."


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Verified Customer
Rating 2/10
1/5
2016-11-28

It doesn't work as advertised

"I didn't know I was getting a refurbished humidifier. I wouldn't have purchased it. The reason it was initially sent back to you was it doesn't work. Why did you then send it to me??"


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Verified Customer
Rating 10/10
5/5
2016-11-28

User Friendly Site

"Website was user friendly and product delivered on time."


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Sylvane is a merchant member
Sylvane participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,606 merchant members.