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Stores > Sylvane
  • Sylvane Sylvane Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      30076
    •  
    • BUSINESS HOURS
      Mon - Fri, 8:30 AM EST - 6:00 PM EST
      GENERAL PHONE
      800-934-9194
      FAX
      801-469-6774
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      800-934-9194

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 8.90/10 8.90/10
    Shipping & packaging: Rating 8.99/10 8.99/10
    Customer service: Rating 8.71/10 8.71/10
    Return/Replacement policy: Rating 7.73/10 7.73/10
Voice your opinion! Review Sylvane by clicking a star below.
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Iowa Verified Customer
Rating 4/10
2/5
2017-08-15

disappointed

"Was looking for something to test the air quality in an office that I recently started working in and was very disappointed. The test was merely a sticky surface test strip that could only be used on one location in the office. I could already determine that there would be dust and skin cell particles, due to it being an old office and building that merely has the floor swept occasionally. "


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Verified Customer
Rating 10/10
5/5
2017-08-15

Had the parts we needed and shipped quickly.

"Had the parts we needed, when no one else did and shipped quickly."


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Verified Customer
Rating 10/10
5/5
2017-08-15

End of Summer Purchase

"All the big box stores were out of this swamp cooler; I even checked smaller stores and it was not available. I got it at Sylvane and even less expensive than others' advertised price and it arrived in 3 days. "


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Verified Customer
Rating 10/10
5/5
2017-08-15

Great service

"Order received as promised"


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Verified Customer
Rating 10/10
5/5
2017-08-15

Great prices, lightning-fast shipping

"Great prices, lightning-fast shipping - very satisfied. Would buy from Sylvane again. A+"


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Verified Customer
Rating 10/10
5/5
2017-08-15

Good value, prompt shipment

"Enough said. Will use again. Pleasure to do business with. "


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Verified Customer
Rating 10/10
5/5
2017-08-15

True to form

"I received exactly what I ordered in a timely manner. The product has been working well thus far. Pleased with the experience."


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Verified Customer
Rating 10/10
5/5
2017-08-15

Customer Service at its Best

"Product was delivered in short order as stated."


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Verified Customer
Rating 10/10
5/5
2017-08-15

Good prices fast shipping

"I did an extensive research before settling to make my purchase with Sylvane because the prices where simply the best around. To top it off the shipping was really fast also I received my freight in two days flat in NYC. "


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Verified Customer
Rating 8/10
4/5
2017-08-15

Dehumidifier

"I ordered the wrong make and they stopped the shipping. Reordered the correct one. Delivery was fast and product works as designed "


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Verified Customer
Rating 6/10
3/5
2017-08-14

Good delivery - poor return experience

"The items were easy to purchase, and they arrived very quickly. However, prior to purchase, I asked "how much watch the evaporative cooler requires." The response was, "it depends" which is literally the laziest response. Although I understand that it does vary, a set of guidelines or a range would have been much more helpful. I'm certain this information exists, and it may have avoided the return. Returns were at our expense, but needed to be arranged through one of three companies. The cost of the return was equally to one evaporative coolers. :("


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Verified Customer
Rating 10/10
5/5
2017-08-14

Thanks

"Quick easy and correct thanks"


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Verified Customer
Rating 10/10
5/5
2017-08-14

Great service & pricing!

"Dehumidifier was shipped promptly and is a quality unit. They are my go-to resource to purchase this type of appliance."


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Verified Customer
Rating 10/10
5/5
2017-08-14

Polite and helpful, product arrived quickly.

"I needed to be sure to order a specific portable air conditioner and they were very helpful on the phone. I got a discount for a first time order, the product arrived quickly and was very well packaged and is working fine."


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Verified Customer
Rating 10/10
5/5
2017-08-14

Great Service !

"Ordered 4 Air Conditioners. They were well packaged on a pallet. They shipped quickly. UPS freight took about
10-12 days, but they appear to be in good condition. I phoned them with some questions and quickly was able
to speak with someone in customer service, who seemed knowledgeable and answered my questions quickly.
I will use them again.
"


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