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Stores > Sylvane
  • Sylvane Sylvane Elite Status
    • ADDRESS
      30076
    •  
    • BUSINESS HOURS
      Mon - Fri, 8:30 AM EST - 6:00 PM EST
      GENERAL PHONE
      800-934-9194
      FAX
      801-469-6774
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      800-934-9194

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.38/10 8.38/10
    Chance of future purchase: Rating 8.74/10 8.74/10
    Shipping & packaging: Rating 8.98/10 8.98/10
    Customer service: Rating 8.14/10 8.14/10
    Return/Replacement policy: Rating 7.58/10 7.58/10
Voice your opinion! Review Sylvane by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-17

WOW, they did what they said they would!!!

"Very low drama. Looked on the site, found what I wanted. The site indicated that it was in stock. It was. I paid for it and they said it would arrive on a specific day, it did and the product was received as advertised. How crazy is that??? Expectations set, expectations met, and at a reasonable price.

What's not to like????
"


Rating 10/10
5/5
2017-10-17

Sylvane website and service are first rate

"I ordered filters for a dehumidifier and the entire process was extremely easy, from finding the right filters to ordering and delivery."


Rating 10/10
5/5
2017-10-16

Sweet!

"Excellent price, super fast shipping! Thanks!"


Rating 10/10
5/5
2017-10-16

Dehumidifier purchase

"Two days to deliver as promised & it works great."


Rating 6/10
3/5
2017-10-16

Sylvane dehumidification systems purchases

"Purchasing Danby dehumidification systems from you for about 6 or 7 years. Your call in customer service agents have no idea about the equipment and have caused me hours and hours of time going to projects and removing the Danby systems because I offer my customers an automatically controlled and drained system to prevent mold growth after we complete our decontamination procedures. I returned a number of Danby systems to find out that the bucket does not stay empty if you have the pumping system on. No one that I talked to mentioned that the bucket does fill up some and then the pump is energized and pumps it out. Even Danby itself did not mention that to me. I finally found out from a woman that new how the operated. After hours and hours of wasted time I got an answer from someone. Danby was the best system for us for a long time, but now they have changed things for the worse and we will never use them again. Everyone at Sylvane is nice but they should be a bit more knowledgeable about the products they offer. Jim Molner / A Hold on Mold"


Rating 10/10
5/5
2017-10-16

"No problems at all, ordered and received!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-16

Great Heater

"My office is always too cold for me. A friend had this same heater and he let me borrow it for a while. It's small, compact, and adjustable. I love it. I highly recommend this product."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-16

Sylvane online purchase and timely delivery

"Very fast delivery and installation of our dehumidifier was a snap..Iur DIY installation saved half the price of the contractors estimate!"


Rating 10/10
5/5
2017-10-15

Quick and Easy

"Had just what I needed and I received it quickly."


Rating 10/10
5/5
2017-10-15

Great service!

"I ordered a replacement filter for my IQAIR Pro Plus. The website made it easy to find the one I needed. The secure payment method gives me confidence about ordering. I appreciate the free shipping and I received my filter in a few days. Thanks for the great service. "


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Verified Customer
Rating 10/10
5/5
2017-10-15

Product as expected and delivered on time.

"Experience with this vendor was completely satisfactory.
"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Highly recommended!

"Would purchase from this company again! Customer service and agents were easy to work with!"


Rating 8/10
4/5
2017-10-14

Cooling Pad

"My cooling pad you had , my carbon filter you did not. I received my cooling pad 1 day earlier than expected. Just in time for the hot weather. "


Rating 10/10
5/5
2017-10-14

Excellant.

"Very good product, price & fast shipping. 5 stars."


Rating 10/10
5/5
2017-10-14

Great customer service.

"Doug has integrity and kept his promise. So many other people who promise something that doesn't happen and when you call them out they simply say I'm sorry but, don't stand behind their word. "


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Sylvane is a merchant member
Sylvane participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,440 merchant members.