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Stores > SwimOutlet.com
  • SwimOutlet.com SwimOutlet.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      95008
    •  
    • BUSINESS HOURS
      24-7
      GENERAL PHONE
      1-800-691-4065
      FAX
      n/a
    • SUPPORT EMAIL
      shop@swimoutlet.com
      SUPPORT PHONE
      1-800-691-4065

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • checkmark icon Apple Pay
    • checkmark icon PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 9.02/10 9.02/10
    Customer service: Rating 8.73/10 8.73/10
    Return/Replacement policy: Rating 9.30/10 9.30/10
Voice your opinion! Review SwimOutlet.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-17

Cute shoes for a sassy lady

"These are perfect for my water exercise because they don't slip off my skinny feet. :>)"


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Verified Customer
Rating 10/10
5/5
2017-10-17

"So easy and great selection of suits. Prices are great too. Returns are easy."


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Verified Customer
Rating 10/10
5/5
2017-10-17

Great Variety & Prompt Service

"Very pleased with my purchases, smooth transaction with prompt delivery."


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Verified Customer
Rating 10/10
5/5
2017-10-17

You got ???'s, they got ANSWERS!!!

"I just had a simply question about prescription goggles and was able to chat with ease. Glad I did because I was going in the wrong direction as far as ordering goes."


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Verified Customer
Rating 10/10
5/5
2017-10-17

Quick, thorough and easy ordering

"Very quick and easy to order from with instant feedback."


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Verified Customer
Rating 2/10
1/5
2017-10-17

no

"bad layout for website. Especially where one checks out. Very unhappy. Will not be buying any more merchandise from you."

Rep reply posted Oct-17-2017

A rep from SwimOutlet.com, CS-SwimOutlet, has responded

“Thank you for sharing your feedback regarding your recent experience on our site. I sincerely apologize for any issues you encountered during your shopping experience. We would love any additional details you can provide regarding this experience so we can isolate the cause and correct it. We will be following up with you directly via e-mail, shortly. ”


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Verified Customer
Rating 10/10
5/5
2017-10-17

"Very wide variety and reasonable prices."


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Verified Customer
Rating 10/10
5/5
2017-10-17

Easy to Order

"Just a quick order for son!"


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Verified Customer
Rating 10/10
5/5
2017-10-17

Customer service was extremely helpful and fast!

"Monica answered my question- i needed to reorder prescription goggles and forgot my prescription number... She was able to look it up based on my past order and relay the information. Thank you!"


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Verified Customer
Rating 10/10
5/5
2017-10-17

"specialised and creditable."


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Verified Customer
Rating 10/10
5/5
2017-10-17

Quick and Easy

"Old suite finally wore out, bought new one in five minutes at a good price."


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Verified Customer
Rating 10/10
5/5
2017-10-17

HAPPY PREVIUS CUSTOMER

"i'VE SHOPPED HERE BEFORE AND LOVED THE PRODUCTS AS WELL AS THE FAST DELIVERY SERVICE. BIG THUMBS UP"


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Verified Customer
Rating 4/10
2/5
2017-10-17

Ordering issues

"I tried to order my daughter a Speedo backpack and a second small bag from her team website. After I entered the PayPal password, only the smaller bag showed up as the total amount and it included $4.99 shipping (even though the Speedo backpack was $50, but was not showing in the cart). I tried to fix it twice, but am in a hurry and don't have time to figure out what is wrong with YOUR ordering process. I dropped the team bag, kept the Speedo backpack, and finalized checkout...but you lost a sale."

Rep reply posted Oct-17-2017

A rep from SwimOutlet.com, CS-SwimOutlet, has responded

“Thank you for providing feedback on your recent purchase! I'm sorry to hear about the difficulty you experienced during checkout. We would like to do what we can to help you get your whole order finalized, as well as resolve whatever the issue causing this problem is. We will be reaching out to you directly via e-mail for follow-up. ”


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Verified Customer
Rating 10/10
5/5
2017-10-17

quick

"brought up good suggestions and sales promo"


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Verified Customer
Rating 10/10
5/5
2017-10-17

best place to get all you swimmers needs

"I have placed a few orders already and have been happy with everything!! Thank you!"


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