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Stores > SupplyHouse.com

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • SupplyHouse.com SupplyHouse.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.63/10 8.63/10
    Chance of future purchase: Rating 9.36/10 9.36/10
    Shipping & packaging: Rating 9.20/10 9.20/10
    Customer service: Rating 9.30/10 9.30/10
    Return/Replacement policy: Rating 9.54/10 9.54/10

34,472 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-02-03

Grrrrrrrrate!

"The products are all name brand at a wonderfully low price. Customer service and phone assistance helped ."


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Verified Customer
Rating 10/10
5/5
2016-02-03

Quality

"I am writing a review because I depended on previous reviews. Supply House delivered a quality product, on time and in perfect condition. Would use this supplier again."


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Verified Customer
Rating 10/10
5/5
2016-02-03

"The whole order was accurate and safely packaged for delivery will repeat for sure"


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Verified Customer
Rating 10/10
5/5
2016-02-03

Just what I ordered

"Needed a defrost circuit board for a Carrier condenser unit. Price was reasonable and it arrived in good shape and when promised. Unit now running smoothly again."


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Verified Customer
Rating 10/10
5/5
2016-02-03

"REAL PEOPLE! REAL SERVISE! REALLY!"


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Verified Customer
Rating 8/10
4/5
2016-02-03

Just Warming Up

"Got the heaters, not exactly on time, but sufficient and of good quality."

Rep reply posted Feb-04-2016

SupplyHouse.com, SupplyHouse.com rep has responded

“Hello,

Thank you for taking the time to leave a review on our services, we greatly appreciate it! We apologize for any inconvenience you experienced on your recent order with us. The stock messaging that you saw "In Stock! Ships in 24-48 Hrs" refers to the amount of time that it takes for the order to be packed up and ship out from our warehouse. The typical transit time from our location in New York to your location in Colorado is 4-5 business days. We see your order was shipped in the 24-48 hour time frame and successfully delivered on the 4th business day of the transit time. We apologize for any confusion this may have caused. We do offer expedited shipping methods including 3 day select, 2nd day air, and next day air if you needed any of your materials faster in the future. If you have any other questions regarding your order please feel free to contact our customer service team at 1-888-757-4774. Thank you!”


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Verified Customer
Rating 10/10
5/5
2016-02-03

"Quick free shipping and good quality selection."


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Verified Customer
Rating 10/10
5/5
2016-02-03

Nice Service

"Quick and Great price, thank you!!!!"


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Verified Customer
Rating 10/10
5/5
2016-02-03

"SUPPLY HOUSE DOES A VERY GOOD JOB EVERY TIME I USE THEM. RETURNS ARE AS EASY AS MAKING A PURCHASE. EVERYONE GIVES GREAT SERVIC. ALSO THE PRICES ARE THE BEST I HAVE SEEN."


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Verified Customer
Rating 10/10
5/5
2016-02-03

Heat restored!

"Had two zone values fail during the aftermath of the Blizzard of 2016. Ordered two replacements and they were delivered quickly as promised. Easy swap and perfect fit! Great product at a great price! Thanks SupplyHouse!"


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Verified Customer
Rating 4/10
2/5
2016-02-03

"No heater yet. No knowledge when it might be delivered. No contact ever "

Rep reply posted Feb-03-2016

SupplyHouse.com, SupplyHouse.com rep has responded

“Hello,

We apologize for the inconvenience you experienced on your recent order with us. We do strive to ship out our orders within the posted lead time and we do sincerely apologize that did not happen in this instance. We are working hard with our suppliers to make sure this does not happen in the future. We see that your materials had a 2-3 business day lead time to ship to you directly from the manufacturer. We are reaching out to them now to confirm the status of your shipment and as soon as we have that information we will be back in touch with you directly. If you have any other questions or concerns regarding your order please feel free to contact us at 1-888-757-4774. Thank you!”


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Verified Customer
Rating 10/10
5/5
2016-02-03

Quicky

"Fast shipping good product"


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Verified Customer
Rating 10/10
5/5
2016-02-03

Exact fit

"Excellent, price, quick shipping, and correct part. Back up and running, thanks."


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Verified Customer
Rating 10/10
5/5
2016-02-03

quick fill:

"could not believe how fast my shipment was processed and delivered. will be in the market for a new water heater and other accessories very soon. in the process of getting prices as we communicate. thanks again for such timely service. "


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Verified Customer
Rating 10/10
5/5
2016-02-03

Update for an Old Dog

"I used these electrical contacts to replace the forever failing sequencer relays in my almost 40 year old electric furnace. Instant reliable heat is now the norm rather than tepid air and never knowing when the next sequencer would fail. The contacts are well made and very quiet."


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SupplyHouse.com is a Merchant Member! Learn more

SupplyHouse.com is a merchant member
SupplyHouse.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.