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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 9.01/10 9.01/10
    Shipping & packaging: Rating 8.76/10 8.76/10
    Customer service: Rating 8.90/10 8.90/10
    Return/Replacement policy: Rating 9.39/10 9.39/10

13,676 Customer Reviews

Rating 10/10
5/5
modified review posted

"great service on time......................................"


Rating 10/10
5/5
modified review posted

"I got what I ordered on time."


Rating 8/10
4/5
modified review posted

"Order shipped quickly, prices were reasonable, shipping a little pricey.
"


Rating 10/10
5/5
modified review posted

"Everything I ordered was in stock . The delivery was free with my $300 order. The shipping from New York to Colorado took four business days as promised. The cardboard box that the package came in was a bit light in weight but everything made it in spite of the fact that there were two Taco pumps inside. I was a bit concerned about the thermostat and controller that were not particularly isolated from the heavier pump boxes but everything made it fine."


Rating 10/10
5/5
modified review posted

"Very quick delivery service and reasonable price"


Rating 8/10
4/5
modified review posted

"The water supply fittings for the valve where for copper pipe thus requiring a copper fitting and an adapter to go to plastic. I thought that these fittings where to be for plastic water supply as shown in This Old House."


Rating 10/10
5/5
modified review posted

"I was very happy with Supply House, they had the part I needed in stock and I received it in two days. I will order from them again, no problem. Thanks, Brian"


Rating 10/10
5/5
modified review posted

"Very helpful staff, products always seem to be in stock, user-friendly website and very competitive pricing."


Rating 10/10
5/5
modified review posted

"I received exactly what I ordered, received it when they said I would...and love the thermostat."


Rating 10/10
5/5
modified review posted

"Great price and great service, what more could you ask for!"


Rating 10/10
5/5
modified review posted

"Instock? Yes.
Cost? Very reasonable.
Delivery time? Quick.
Packaging? Very good for shipping.
Satisfaction? Completely satisfied.
I'll certainly be purchasing again.
"


Rating 10/10
5/5
modified review posted

"Order parts were exactly as described, packaged well, and shipped timely."


Rating 10/10
5/5
modified review posted

"Fast shipping and exactly what I was looking for."


Rating 4/10
2/5
modified review posted

"Ordering the item was easy. Simple and straight-forward. What was a surprise is when I received an email after the purchase had been made that it was a NON-stock item and would not be shipped for 2-3 weeks. Our hospital has a seal that is leaking in the Boiler Room and this was the part to fix it. "

modified review Rep reply posted Jan-22-2015

SupplyHouse.com, SupplyHouse.com rep has responded

“Dear steve_sheffer,

We apologize for any misunderstanding on the lead time for non-stock items. We post the expected lead times in business days on our site and again in the confirmation emails so that our customers can anticipate when the order will ship out of our warehouse in New York. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. Your item has actually arrived from the supplier sooner than expected, arriving to our warehouse on 1/21, and we were able to ship out your seal kit right away. Your item is currently in route to you and will arrive on Monday 1/26/15. If you have any further questions or concerns about your order, please call us at 1-888-757-4774. Again, we do apologize for the inconvenience that this may have caused you.”


Rating 10/10
5/5
modified review posted

"Order was complete and got here sooner than promised"


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SupplyHouse.com is a merchant member
SupplyHouse.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,897 merchant members.