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Store Rating and Reviews Supermediastore / Linkyo

Homepage: http://www.supermediastore.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.47 / 10
Six-Month Reviews: 1053
Lifetime Reviews: 6601

   


Lifetime Rating: 9.19 / 10
All Stores Avg.: 8.07
8.17 Pricing of Products and Services
8.93 Likelihood of Future Purchases
8.81 Shipping and Packaging
8.36 Customer Service
8.09 Return or Replacement
Show Reviews Read all 6,601 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
629 South 6th Avenue  
La Puente, CA 91746
customer support email:
help@supermediastore.com
phone:
1-626-363-1490
customer support:
1-888-434-1888
business hours (est):
PST. 8:00am - 5:00pm Mon-Fri

FAX: 626-363-0100


 Supermediastore / Linkyo Customer Reviews
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Reviews 1 - 15 of 6643
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Reviewer: zhangr01
Click Here to See the Profile for zhangr01

7/1/09 5:00 PM
Fast delivery.Low price. Quality Toner. I am happy with them.

Reseller Reply    
Posted by
7/3/09 10:49 AM
Thank you for taking the time to post your informative review. We are happy to have resolved your issue to your satisfaction. Our goal is to make every experience with Supermediastore.com a great experience. From your comments, you seem to be very satisfied with our services but you have not rated our overall service. If you have any additional concerns that may have left you anything less that completely satisfied, please do not hesitate to contact us at 1-888-434-1888.  
 
 
Sincerely,  
Supermediastore.com

Supermediastore / Linkyo
Supermediastore

Very Satisfied
Reviewer: josefwells
Click Here to See the Profile for josefwells

7/1/09 3:46 PM
Supermediastore.com had 16GB SDMC cards cheap, shipping was fast and reasonably priced. Wide range of payment options, sadly lacking Google Checkout.

Very Dissatisfied
Reviewer: ronpk
Click Here to See the Profile for ronpk

7/1/09 1:19 PM
I purchased two high capacity replacement toner cartridges SuperMediaStore in 2008. The first cartridge worked fine but the second cartridge froze up after printing just a few pages and was totally unusable. The cartridge failure occurred after the 180 day return window, however, when you buy cartridges in volume it isn't practical to test every cartridge to make sure it works. SuperMediaStore refused to exchange the defective cartridge even though it was obviously defective.  
 
On the toner cartridge it states "We warrant that all products are free from defects in material and workmanship under ISO 90001 quality certification. We replace any products found under normal use and service."  
 
I will not do business with a company that doesn't honor its warranties.

Reseller Reply    
Posted by
7/1/09 6:45 PM
Thank you for your feedback. Reviewing your order on May 4th 2008, because it was purchased 14 months ago, we will not be able to accept a return.  
 
Our return policy clearly states,we will gladly accept a return within 180 days from the day it was purchased. Please understand every item must have a covered warranty period. Unfortunately, your request to return your product cannot be fulfilled because it has over-exceeded the time period allowed for a return.  
 
We apologize for any inconvenience or misunderstandings.  
 
Sincerely,  
Supermediastore.com

Supermediastore / Linkyo
Supermediastore

Very Satisfied
Reviewer: castoza
Click Here to See the Profile for castoza

7/1/09 9:06 AM
Over-all I have been very pleased with the store for it's speed and free shipping program. I've always had GREAT success with SuperMediaStore's products. You can't beat their prices, I have ordered DVD blanks and DVD Wallets as well as ink products and delivery is within a few days, and the products are some of the best on the market.

This review was modified by its author, castoza, on 7/1/09 9:09 AM.

Very Satisfied
Reviewer: 95BadBoy
Click Here to See the Profile for 95BadBoy

6/30/09 4:14 PM
Service was prompt, delivery was quick. Product (printer ink) was good. Pricing was also quite good.

Reviewer: Cautiousalways
Click Here to See the Profile for Cautiousalways

6/30/09 3:22 PM
Well, it is real basic, Supermeidastore, is and always has been just fantastic. There are not that many, actually, maybe only one other company online which I can say that about. I have never had one negative event, as the saying goes, "things happen", but not yet in this case. There prices are go beyond competitive, the selection is wide to say the very least, delivery is always fast. I just can not imagine a store getting any better then Supermediastore/Linkyo.

Reseller Reply    
Posted by
7/3/09 10:51 AM
Thank you for taking the time to post your informative review. We are happy to have resolved your issue to your satisfaction. Our goal is to make every experience with Supermediastore.com a great experience. From your comments, you seem to be very satisfied with our services but you have not rated our overall service. If you have any additional concerns that may have left you anything less that completely satisfied, please do not hesitate to contact us at 1-888-434-1888.  
 
 
Sincerely,  
Supermediastore.com

Supermediastore / Linkyo
Supermediastore

Very Satisfied
Reviewer: BurntOrange
Click Here to See the Profile for BurntOrange

6/30/09 9:52 AM
A+ - Every order I've placed has been delivered as advertised and the prices are outstanding.

Very Satisfied
Reviewer: isabelalbo
Click Here to See the Profile for isabelalbo

6/30/09 1:20 AM
It has been a delight ordering from supermediastore.com Every order I have submitted has been complete and delivered in a short period of time. In fact I have been surprized at how quickly I have received my shipment. They have very reasonable prices and a wide selection of media items to choose from. Great when in a chunch to get business projects out on time!

Very Satisfied
Reviewer: EverettElwood
Click Here to See the Profile for EverettElwood

6/25/09 9:33 PM
They had the lowest price; and excellent service. I have already recommended them to friends. The class 6 SD Card arrived 1st. class in perfect condition.

Very Satisfied
Reviewer: santa1
Click Here to See the Profile for santa1

6/25/09 9:23 AM
Always get quick reliable service, on a good product, that is a good value, at a fair price

Very Satisfied
Reviewer: kdick
Click Here to See the Profile for kdick

6/25/09 1:56 AM
The flash drives were arrived when I expected, and were exactly as described. I am happy with this store. This was my second order, and I would order from them again.

Very Satisfied
Reviewer: kevklw
Click Here to See the Profile for kevklw

6/23/09 11:39 AM
I have shopped with SuperMediaStore.com on several occasions and have had nothing but great experiences each time. I will continue to use them whenever possible.

Very Satisfied
Reviewer: keyesberg
Click Here to See the Profile for keyesberg

6/23/09 8:06 AM
Super fast reliable shipping & good customer service is what I want - SuperMediaStore.com gives me all of that and more.  
 
Thanks SuperMediaStore.com

Dissatisfied
Reviewer: jschronce
Click Here to See the Profile for jschronce

6/23/09 1:58 AM
Received item in a timely manner. However, the Universal Samsung ML-1610D2, ML-2010D3, SCX-4521D3 Compatible 3,000 Yield Black Toner Cartridge - Samsung ML-1610, ML-1615,  
ML-2010, SCX-4521F is of poor quality. Instead of rich black color, everything looks grey and washed out. Looks way worse than the last re-manufactured toner cartridge I bought elsewhere.

Reseller Reply    
Posted by
6/23/09 2:15 PM
Dear Valued Customer,  
We are sorry to hear you received an item that did not work properly. We have issued a Return Label. It will be sent to your email address by the end of today. Please contact us at 888-434-1888 to let us know whether you would like an exchange or refund. Again, we do apologize for any inconvenience.  
 
Sincerely,  
Supermediastore.com

Supermediastore / Linkyo
Supermediastore

Very Satisfied
Reviewer: schgatcu
Click Here to See the Profile for schgatcu

6/22/09 6:52 PM
No problems with this order. Items were delivered as described, well packed and best priced. Excellect communication. Would do business again.

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