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Store InformationStore Info
Full Rating Profile
  • SuperMediaStore SuperMediaStore Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 629 South 6th Avenue La Puente, CA
    • Contact: customerservice@supermediastore.com
    • Phone: 1-626-363-1490
    • Customer Support: 1-888-434-1888
    • Business Hours: PST. 8:00am - 5:00pm Mon-Fri
    • Fax: 626-363-0100

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.70/10 8.70/10
    Chance of future purchase: Rating 8.16/10 8.16/10
    Shipping & packaging: Rating 8.59/10 8.59/10
    Customer service: Rating 7.26/10 7.26/10
    Return/Replacement policy: Rating 6.73/10 6.73/10

10,519 Customer Reviews

Rating 10/10

"Great service. Exactly what I was expecting. "

Rating 10/10

"Good Prices , Excellent customer service .. Highly recommended. "

Rating 10/10

"I ordered a printer cartridge for a laser printer. I was sent a tracking number immediately and I was able to track the package to my local UPS distribution center. It got stuck at UPS for days until I called UPS. Ups had damaged the package and I opened a claim. As it turns out, I didn't have to open a claim as UPS notified SuperMediaStore and they immediately sent me a new Cartridge.
I was really impressed by this online store. They did everything they could to make sure I was satisfied. It was UPS's fault for the damage, but customer support was on it immediately.
I will definitely shop here for all my printer needs.
P.S. I haven't tried the new cartridge yet, but it was highly rated and I am sure it will work fine. If it is faulty, I know SuperMediaStore will make good on it."

Rating 6/10

"While the product itself was quite good, and shipping time was very fast. The product itself smelled of smoke damage. I'm presently airing them out hoping to reduce the smell smoke."

Rating 10/10

"Fast a accurate service, I found a great experience with SuperMediaStore. My order was filled and shipped quickly and they met my expectations."

Rating 10/10

"Great? I bought something and you sent it to me. Nothing to write home about. Now if you were the creator of said product. This review would go a different direction. And wow, just tried submitting that sentence alone, this review app is your using is too demanding. Made a "profile" as requested just to submit this Jank review. "

Rating 10/10

"I have been shopping with supermedia off & on for a number of years...and I have never been disappointed. Bought 700 blank cds for archiving karaoke discs this time, have used a little over 300 of them at this time & not a problem with any so far. Love shopping with this company. Keep up the good work."

Rating 10/10

"prompt and efficient delivery. good value. no problems encountered.

Rating 10/10

"Excellent in every respect.
this is my 10th order with this firm."

Rating 10/10

"Initial shipment was lost in transit by USPS, but SuperMediaStore customer service was great and quickly sent a replacement which arrived in three days."

Rating 10/10

"We had a great first experience with Super Media Store. We ordered standard DVD cases and 3-disc DVD cases and we have since reordered. They're great cases for an affordable price. "

Rating 10/10

"Great product. Haven't had a problem with the printer toner yet. Top quality. "

Rating 10/10

"My experience with SuperMediaStore has been wonderful. They were quick and hassle free. But more importantly the product is exclusive to them, and is the only compatible toner I will buy. I have lost two printers to using non-OEM toner, but theirs works perfectly and has done no harm to my new printer. This is a major money saver! I will be buying all of my toner from them in the future. "

Rating 10/10

"Excellent service! Great product for a 1/4 of a OEM or new original! Will buy again!!"

Rating 10/10

"Easy way to order blank media in bulk!"

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SuperMediaStore is a Merchant Member! Learn more

SuperMediaStore is a merchant member
SuperMediaStore participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.