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2 reviews 
posted Jun-30-2009 “Hello,
Which version of kernel files did you use for your R4 card?
If you do not understand the installation of kernel files, please make an enquiry to our email, info@supercardnds.com
Thanks!”
posted Jun-07-2009 “Hello Customer,
We have sent you an email for downloading installation kernel files separately. Please check your email.
Actually, we did not mention the package includes any installation CD at the product descriptions of our online store.
Please ignore the wordings on the box of product. The supplier of the products did not provide any installation CD a year ago. That's why we did not send you the CD.
Thanks!
Cheers,
Jan
SupercardNDS”
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![Share](javascript:share_rating({"review_body":"Hello, <br>I have just received my R4 DS III but it doesn\u0027t work ... I have searched for hours on the web to find a solution but anyway, the screen always show \u0022loading\u0022 and never boot the game (or kernel). I\u0027m afraid the card could be a fake.<br>Can you help me please ?<br><br>Thanks !<br><br>M. Calvo Gil R.<br><br>Hello !<br><br>Excuse me for disturbing, I\u0027ve just found the right kernel (R4III v3.10) and I have no problem any more. It\u0027s all right !<br><br>Thank you","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/477256#comment477256","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"rcalvogil","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Splendid service, Card arrived 6 days after order, and that for an international package.<br>2 thumbs up, I will buy more from their store","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/345123#comment345123","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"Frotsie","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"J\u0027ai command\u00e9 3 Rn4 le 20 novembre et en date du 19 d\u00e9cembre je n\u0027ai toujours rien re\u00e7u. La seule information que j\u0027ai est que le colis est parti le 26 novembre. A date, je n\u0027arrive pas \u00e0 obtenir d\u0027information aupr\u00e8s du fournisseur ou d\u0027hong kong post. Je suis vraiment d\u00e9\u00e7ue, les enfants n\u0027auront pas de cadeau cette ann\u00e9e \u00e0 No\u00eal. Je ne tenterai plus jamais !!!","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/428047#comment428047","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"gras audrey","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I do not recommand this store.<br>I have order the 10th December 2007 3 Supercard DS One with 3 Micro SD Card. I have received the 3 Supercard DS but I have never received the Memory Card.<br><br>Since the 28th Decembre I have sent them 4 e-mails and they never answer me.<br><br>They have stole me 45 EUR.... So My position is do not order to this Website...","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/355168#comment355168","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"hcorchia","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i would just like to say that buying from supercardnds of union workshop is the only place you should try ,as they are simply the best .<br>i have ordered many m3dsreal cards from them and what they offer as a package is simply fantastic,the transaction goes through very smoothly.<br>their products are a1 condition,packaged well,and the delivery usually takes about 1 week to arrive.<br>i have never had a problem with them,and will order many more from them.<br>so if you want to buy any ds cards look no where else but this company.<br>a+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/388201#comment388201","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"markleetracy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a m3 card with the memory stick. <br>I orderd this card as a present for my nephew for Xmas and only opened the package to load games onto the card on 26th Dec as I was travelling down the country to give him his present. To my dismay the card never worked. However as i was traveling and it was the xmas period, i was unable to return it until the end of the month <br>I emailed the company first about the problem and then i returned the M3 card by registered post. I emailed them again afterwards and I got a reply to give them the tracking number of the package so they could trace it. <br>I was able to track the package via our postal system and it has reached them on 6th Jan. <br>I emailed them on 13th and 14th Jan and I still have got no reply to my mails. <br>I am very unhappy with the service.<br>The only point of contact is the email address and it seems no-one is responding. <br>I can only keep emailing them. Will update again if i get a response from them!!!<br>I have a good few friends who want to order this card but I will now be telling them to not use this site.<br>Jan 15th:<br>I emailed both supercardnds and Union4workshop again but still got no reply<br>I then raised a claim with PAYPAL as i used this to pay for the card. As part of their porcess, they email them to get a response.<br>Jan 16th: I eventually got a reply from SupercardNDS to say that they have exchanged the item and in the mail they show a screenprint of the posted package. i am not able to track this item which has just been posted today. I will update again as to when i get the item. It usually takes between 7 - 14 working days<br>Jan 17th: I emailed them today as to when i was going to be refunded for the postage for returning the item (as stated on their website). I had already emailed them about this before but got no reply<br>Jan 19th: I got a reply from them to say thet they had refunded me the postage via my paypal account. <br>I am now just waiting for the package to arrive","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/434766#comment434766","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"adac","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Commande effectu\u00e9e le 26\/12\/2008, exp\u00e9di\u00e9e le 01\/01\/2009, toujours rien recu \u00e0 ce jour (31\/01\/2009). J\u0027ai recu une photo du colis, j\u0027ai contact\u00e9 le site par mail pour leur demander ou en \u00e9tait mon colis, ils m\u0027ont juste demander de v\u00e9rifier l\u0027adresse d\u0027exp\u00e9dition (qui \u00e9tait bonne bien sur !). J\u0027ai mail\u00e9 les douanes francaises, ils n\u0027ont pas vu mon colis. J\u0027ai mail\u00e9 la poste de Hong Kong, la poste de France, la poste internationnale : personne n\u0027est capable de me dire ou est mon colis. Cela fait pourtant un mois qu\u0027il a quitt\u00e9 Hong Kong. Je suis extremement d\u00e9cu !!","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/439282#comment439282","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"angel65","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Le paquet est arriv\u00e9 le 20 mai (1 mois de d\u00e9lai), mais je ne trouve pas le cd des utilitaires pour utiliser la R4. <br><br>Merci de me dire comment faire.<br><br>J\u0027ai t\u00e9l\u00e9charg\u00e9 les utilitaires, mais merci de modifier la liste du contenu de votre produit qui fait mention d\u0027un CD que je n\u0027ai pas trouv\u00e9 dans votre envoi.<br><br>Cordialement<br><br>edit le 4 juin 09:<br><br>Il est not\u00e9 sur la boite <br><br>\u0022 This box includes : <br>R4, MicroSD card reader<br>CD (electronic user manual)\u0022","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/468557#comment468557","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"agaz83","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Amazingly friendly quality service. There was a bit of a snafu because registered mail requires an in-person signature, but other than the box being a little smooshed, I\u0027m completely satisfied.","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/323118#comment323118","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"jedkwon","rating":"5"}, "single");){kind=link}
"Carte R4 DS III commandée et payée le 11/11, envoyée par avion le 20/11, reçue en France le 10/12.
Un peu long. D'autre part, il manque le CD d'installation !!!"