posted Aug-03-2011
posted Aug-03-2011 “Dear Gilles NAVES
Thanks for your comment!
We reviewed your order detail dated 6/22/2011.
Outward Registered Status from Hong Kong Post only updated the delivery status as:-
Destination - France
The item (RT107720910HK) left Hong Kong for its destination on 27-Jun-2011
Kindly note we haven't received any return from postal service.
As our usual practice, for any return parcel bounced back, we will send a notification to our Customer to see if he/she prefers refund or parcel resend with postage charge. Hope this ease your concern as we aim at serving our Customer straight from Customer's angle.
As from your message, you advised that you were not at home while parcel despatched. You should have received a note from Choronopost to collect from your nearby post office.
Please advise further at your convenience.
Many Thanks!
Polly Lee from Supercard NDS”
posted Mar-20-2011 “21 Mar 2011
Dear Customer
Hope you are well!
Parcel is re-arranged to you today via HK Post under tracking number RT096012555HK. Parcel image is sent to your email
Delivery takes 10 - 14 working days.
Hopefully, it will be well-delivered.
Rgds
Polly
Supercard NDS
Rgds16 Mar 2011
Dear Customer
We are writing to make an apology of the order non-delivery. Upon hearing from you of your case, we have been working closely with HK Post for parcel tracing. On 8 March 2011, Choronpost confirmed that they lost the parcel and will be carrying out parcel loss compensation with us. We have brought your case to our Management Team for parcel re-arrangement request which will be announced later today.
I will write to you and ask for your preference or whether you are still interested in getting the belated parcel or a full refund.
Again, we are sorry for the parcel loss and the prolonged investigation process.
Kindly accept our apology for all the inconveniences!
Tks & Rgds
Polly of Supercard NDS”
"Thanks for the quickness of the shipping : i received the linker 5 days after your confirmation mail, and everything is ok !
Just a bad surprise : the download link for the french kernel (from your website) is dead !
I had to find it elsewhere.
I had lot of problems to finally find the v1.47b kernel ... and it works !"