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640 reviews 
posted May-24-2012 “Dear RamEliC,
We sincerely apologize for the delay of your order. We always strive to provide you with the most reliable and affordable shipping service. But sometimes international delivery is highly dependent on clearance at the local customs. In any cases, we will take full responsibility for the missing orders. You will always get full refunds or a replacement for free if an order is considering as lost (within 1 month). Your understanding on this issue will be highly appreciated.
Any time when you are not satisfied with your purchase, please contact us through support(at)suntekstore.ca thanks.
Sincerely,
Meeya
www.SuntekStore.com”
posted May-24-2012 “Dear unlimitedgod,
Please accept our sincere apologies for the unpleasant communications. It is NOT our intention to give you a bad buying experience. We value your opinion, and will try our best to better serve you. If you are not satisfied with how our support staff handled your problem, then please forward your email to the following address so that it can be escalated to our Case Management System for immediate attention.
Email address: management.suntek(at)gmail.com
You can rest assured that we will look into your issue and offer you a proper solution. Thanks.
Sincerely,
Meeya
www.SuntekStore.com”
posted May-24-2012 “Dear mike_wruk,
I'm sorry but you will be forwarded the shipment confirmation letter every time once your order is sent. Please be informed that your order has been shipped out from Hong Kong on 2012-05-11 00:49:48 by Standard Air Mail (Postal Service). Please be reminded that there is no tracking number for Standard Air Mail (Postal Service) and the delivery time is approximately 7-15 business days as declared on our auction page or website. We are still within the normal timeframe and we believe you can receive the order soon. Occasionally, there may be slight delay due to variation of postal service in different regions, customs inspections, public holidays, weather etc. These are beyond our control. Your kind understanding and your patience in waiting for this order would be much appreciated.
If you have any question, please do not hesitate to contact us through support(at)suntekstore.ca. Thanks.
Sincerely,
Meeya
www.SuntekStore.com”
posted May-24-2012 “Dear RobertH69,
We are sorry to hear about the broken items. I am afraid it could be damaged in transit, especially during long distance delivery. We have reported this to our warehouse department for future improvement in packing the item.
Would you please take a picture of the broken item? We need it for record purposes and also to avoid the necessity of returning it for inspection. Hope you can understand. Please send the picture to the following email address: meeya2011@gmail.com. You can rest assured that we will investigate this issue and a replacement will be sent to you immediately once we confirm the case.
We sincerely apologize for the inconvenience caused.
Sincerely,
Meeya
www.SuntekStore.com”
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posted May-23-2012 
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![Share](javascript:share_rating({"review_body":"GREAT STORE, EXCELLENT COMMS,GREAT & CHEAP ITEMS!!!<br>I WILL BUY AGAIN!!!","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1567538#comment1567538","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"PETKENGR","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent prices, excellent communication, excellent packaging. Considering distance & taking customs into account delivery reasonably quick.","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1567406#comment1567406","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"D\u0027s@home","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order over 2 months ago. I wrote several times to find out what the status of my items were. I only received emails saying that it was shipped. After a month, the replies stated that they may have been stolen or misplaced. I asked for a tracking number but none could be given. <br><br>DO NOT BUY FROM THIS PLACE. ","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1567102#comment1567102","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"RamEliC","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"worst online store i have used. there not scammers just a bad business. i ordered my items. says they send out within 24hrs. 3 days later no conf email. so i wrote. they said its out of stock. will be in 2 days. so i waited patiently. they wrote said the items where back in stock. 2 more days later. still no conf.ship email. so i write again. they said it has been shipped. i should get my confer email in a day. another 2 day no email. i write again they said they have to test them before they ship for my welfare. to make sure everything works. so they never sent them after telling me they did. finally 11 days later they sent them. not one response saying we are sorry or how can we make it right. no a discount not even a offering to send it express. to make up for the time lost. bad company. i will not buy from again. liers.. ","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1566706#comment1566706","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"unlimitedgod","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My second order<br>I felt I was unlucky with my first Suntek order which took 37 days to arrive, but as you have some excellent products I thought I would place a second order hoping it would arrive resonably promptly. Unfortunately after 15 days still no sign of my order. I have had all most of orders from Deal Extreme and other Far East companies with in a week or just over. This time I was expecting better service and haven\u0027t even had a proper order despatched notification. <br><br>","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1566676#comment1566676","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"mike_wruk","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"? ????? ?? Suntekstore.com ???????????? ??????? . ?????? ????????? ? ? ?????? ??????? ??????? .I bought Suntekstore.com a great product. Quickly send and I quickly got the parcel.","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1566612#comment1566612","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"w-dom","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The delivery process was fast and iformative. The prices seems to match well to other Chinese \/ HK sellers while there are some exclusive items you can find in SuntekStore as great buys, especially after discounts. The amount asked for registered shipping is minimal and tracking number is supplied almost instantly. ","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1566528#comment1566528","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"seckinb","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I finally received my purchase! Unfortunately one of the items was broken during shipment. The packaging was a burlap like material sack with a lot of tape around it. ","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1563678#comment1563678","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"RobertH69","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very satisfied with Suntekstore and I am especially impressed with their willingness to right any wrongs.<br><br>When my order arrived a week and a half ago one item was broken. As soon as I had complained about that through email they sent out a new item without any fuss or further cost to me. A week later I have a new working item.<br><br>I am very happy with Suntekstore and will definitely shop their again.<br>","link":"http:\/\/www.resellerratings.com\/store\/Suntekstore\/comment\/1563298#comment1563298","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Suntekstore.jpg","store_name":"Suntekstore.com","username":"ffrryy","rating":"5"}, "single");){kind=link}
"Fast shipping from Honk Kong"