Sunnysports Reviews - sunnysports.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
sunnysports.com

Sports & Outdoors

Rating 9.40/10 470 reviews

9.40/100
Facebook share
Sunnysports is a merchant member
Sunnysports participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,964 merchant members.
 

All Customer Reviews (471)


Rating 10/10 5/5
modified review posted May-14-2013

"Fantastic to do business with and very quick shipping. I will definitely do business with them again."

Rating 10/10 5/5
modified review posted May-06-2013

"Awesome! Could not believe the amount of money Sunny Sports saved me. I will be a repeat customer."

Rating 2/10 1/5
modified review posted May-05-2013

"What a nightmare - DO NOT buy from this company.

I ordered hiking poles. They arrived completely rusty. They had obviously been in a flood, and the damage was apparent.

I returned the poles to the company and they refunded me for the poles (after I waited 2 weeks), but not for the original shipping charge I had paid!! WTF. I've disputed this charge and will eventually get the credit, but Sunnysports has caused me a huge hassle in the meantime.

Save your sanity and DON'T shop with this company."

Rating 10/10 5/5
modified review posted Apr-10-2013

"Couldn't be any happier with Sunny Sports. I ordered a North Face Womens' Osito Jacket in Mojita Green; could not find it anywhere in that color and saved over $40.00 with them. Great pricing and very quick shipping; I received the jacket 2 days after I ordered it. Very pleased with this site and would definately buy from them again. "

modified review This review was modified by Collie1719 on April 10 2013 07:35:14 PM
Rating 10/10 5/5
modified review posted Mar-19-2013

"Quick, cheap, great product- thanks "

Rating 10/10 5/5
modified review posted Mar-12-2013

"I ordered on Monday night and I was delighted to have it on Wednesday. I don't live far, so if they have what I need (usually at a lower price too), I order from here."

Rating 10/10 5/5
modified review posted Mar-11-2013

"Great service, great prices. The only problem I had was when I got a confirmation of my order and linked to the tracking number it went to UPS and it said my tracking # was not available even three days later. I finally called Sunny Sports customer service and they said it had just been delivered to my buillding by USPS and not UPS! Not sure what went wrong there but otherwise it was a pleasant and quick service. "

Rating 6/10 3/5
modified review posted Mar-11-2013

"I ordered a jacket at an outstanding price from Sunny Sports. Received the jacket quickly. Upon getting it is was defective. Not a problem necessarily with Sunny Sports, it was not their brand (that will come later). Called customer service, they were extremely helpful. I received a return shipping label and off it went for a replacement. A week and a half later I had not heard anything. I called. Talked to someone in customer service that was not so helpful. She tells me that the item is discontinued. We go back and forth as to why I was not told this, etc. She was condescending, cut me off in mid sentence, difficult to understand, etc. I told her I wanted a refund, not a store credit. She said is should be processed by that Friday. I call back on Monday and I speak to the same person (lucky me, not) and I have a store credit, not a refund as I requested. Now it will take another 5 days for a refund to be issued. I ask to talk to a supervisor, they are all busy. But will have one call me back. We shall see. In the meantime I get a generic email from the president of the company (Leo Kline) asking for feedback. We can write him "day or night" says the email. Sure we can when they do not respond, and who knows if they even read it. I wrote back to him explained my situation and the difficulties I have had. No response. Price of the product was too good to be true. They have my money, I have nothing... but hassle and the run-around. Good luck to anyone else that uses this company.

PART TWO- I called back for a third time, unfortunately got the same customer service rep. I asked for their supervisor. Supervisor was busy, but would call me back. This is where the situation finally improves. I returned the supervisors call. By the time we got connected, she has refunded my credit card. She listened to my complaints and concerns without interrupting me. I also received some compensation for my time and frustration. Moral of the story is go to the supervisor if you feel you are not being heard or being treated unfairly. Have I heard back from the president of the company (after he sent an email asking for feedback)... No."

modified review This review was modified by edh66 on March 19 2013 02:55:30 PM
Rating 10/10 5/5
modified review posted Mar-10-2013

"I will use you in the future. I will recommend you to others. Thankyou for good product and quick shipping. Vic"

Rating 10/10 5/5
modified review posted Mar-06-2013

"Great Price and Great Price and Prompt Service"

Rating 10/10 5/5
modified review posted Mar-06-2013

"These are my first snow shoes. So far I am very happy with my new ability to get around in the snow and ice as well. Also they were delivered quickly."

Rating 10/10 5/5
modified review posted Mar-04-2013

"Sunnysports shipped my order so fast. I still can't believe it. Sunnysports was recommended by a friend for their great prices. I will certainly recommend Sunnysports to others!"

modified review This review was modified by drew97 on March 04 2013 07:30:58 AM
Rating 10/10 5/5
modified review posted Mar-02-2013

"Quick service and quality merchandise. "

Rating 10/10 5/5
modified review posted Mar-01-2013

"Good prices and quick shipping!!!"

Rating 10/10 5/5
modified review posted Feb-28-2013

"The order got here w/ I 2 days!
Love the jacket, just didn't fit I'm sorry to say. I would order through this co. Again"

 
wall street journal logo