5/5

posted May-24-2013

"Working as a firefighter in the city of Las Vegas for over 23 years, my life expectancy is less than 65 years.
This is due the toxins that I have absorbed into my body. Thanks to Sunlighten products and those who make her great along with the Scientology Detox Program I live a much healthier life."

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5/5

posted May-22-2013

"WOW! A Company that actually does what their brochures say they will do. We have had our sauna for just over a year and we are extremely happy with our choice. We had the sauna installed to replace our jetted tub. After a year our Chromotherapy lights went out. We called customer service and their tech walked us through a couple of simple tests and determined we needed a new transformer. The box arrived a week later and we installed and the lights are working great!

Wow, again, a company that actually performs according to their brochures and stands behind the equipment they sell. I could not be happier with their friendly customer service and responses in dealing with our problem. We bought the sauna both to help my wife with her Lymes disease and to help me with high blood pressure and weight problems. Also, because a good sweat feels good. We do not regret the decision to replace our jetted tub.

We recommend Sunlighten saunas without reservation. "

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5/5

posted May-09-2013

"Since I have had my Sunlighten sauna here are the changes I have noticed:

I know longer have nightly heartburn, and do not use any more Tums. My hips are both bad and will need replaced at some point; I have had significantly less pain.I had injured my knee skiing several years ago, any time I would ski or lift weights it would always have a sharp pain. That has disappeared.
I would periodically wake up with back pain in the morning. That has also disappeared.

These are some significant changes I have noticed along with just feeling better. I have been using the sauna 4 to 5 times a week and it is just a great way to start my day.

The process from start to finish to receive my sauna was seamless and I appreciate the people at Sunlighten for all of their help and excellent support
"

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5/5

posted May-04-2013

"Sunlighten Sauna Testimonial

In July of 2010 my cancer had returned. I was diagnosed three years earlier with a very aggressive prostate cancer. My doctors at the time told me that only 25% of men in my condition would survive past five years. After enduring everything that western medicine had to offer of surgery, chemotherapy, radiation and drugs the cancer had returned. My cancer can be measured in my blood and I had three consecutive blood tests over a nine month period of time where my cancer number had doubled with each test. My cancer was growing at an exponential rate. This was obviously not good news. When I asked my doctors what we could do, they said, “nothing.”
I had received the best that western medicine could offer and it had not been good enough. I was told that unless my situation changed things were going to get ugly. It was time for me to begin to investigate other options which included a search of holistic treatments.
I began working with an excellent holistic bio-chemist in September of 2010. One of the corner stone strategies he taught me to implement was the use of an infrared sauna for the purpose of detoxification.
Upon my return home from his clinic I began my research of saunas. After much research I selected Sunlighten Saunas. I am extremely satisfied with the product and the customer service. I believe that if I was unable to use their saunas in the convenience of my home I would not be here today to write this testimonial to endorse their product. Since I began implementing the holistic treatments recommended by my holistic guide I have reversed my cancer. I still have a small measurable amount of cancer in my body today but it does not impact me in any way. In fact since I have been taking my saunas I have not been sick in any way for a period of now over three years.
My recommendation to anyone who wants to improve their overall health is that they too begin to include the practice of taking saunas on a regular basis."

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1/5

posted Apr-09-2013

"I was told that Sunlighten Impulse was here locally (20 miles away)and I would have a quick shipment. Two weeks later was told that its on its way. Shipper delivered, professional installers installed. What a nightmare. Professional installers, luckily they had YouTube. They kept referring to YouTube on how to install. Turns out it was there first time installing a sauna. They borrowed my tools, asked for drinks, used my restroom, but wanted to charge $20 to remove the trash. Wanted to charge me to install the chromo lights. Asked for help numberous times because installer wife wasn't strong enough. Took Sunlighten 4 days before they were able to send out someone to remove the trash, 3 weeks and the unit isn't working correctly. After three weeks and four different techs, door still doesn't close evenly, radio isn't working, lights doesn't work correctly. Sales representative was never willing to help after the sale, customer services bounces me around from one representative to another, but nothing resolved. I'm now requesting them to pick up the unit and refund my purchase."

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2/5

posted Mar-22-2013

"I had great hopes for the Sunlighten Sauna, but the guys that gave it poor marks win.
Right out of the Box the CD/DVD player shuts down control of the sauna. Customer service is great and tells me this is a known problem and they are trying as fast as they can to replace this poor player.
Then the control screen shuts it self off. Customer service sends me a replacement. Its easy enought to replace and it lasts a month or so and it begins to shut off control of the Sauna.. Customer service sends a replacement.
OK so far.
Finally the new CD DVD player arrives. I install it and when i command the CD to play it shuts off control of the Sauna. Which means you have to flip the breaker and re set up the sauna.
The IR Sauna is great but Sunlighten is the wrong product to buy.
Sorry to say I would not advise any one to waste their money on Sunlighten Saunas

follow up 5/10/13
Yes The Sunlighten Sauna is finally working the way it should have when I bought it over 5 months ago.
The Customer service is wonderful, but after spending $6000 I would not expect to replacing, yes ME replacing, all the electronics in this unit. Its not hard and I enjoy futzing with things but I cant recommend it to anyone that doesn't have some mechanical skills, or Sunlighten has a service tech to do the work.
Like I said before the IR Sauna is wonderful, but I cant put my name on the list of people that would recommend this unit to everyone."

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5/5

posted Nov-28-2012

"As the Facilities Director for the YMCA of the Greater TriValley we have had Sunlight(now Sunlighten) far infrared saunas since 2004 in our Oneida, NY branch and since 2010 in our Rome, NY branch. Our Rome branch also has a conventional sauna in the men's and women's locker rooms; many members now use the FIR sauna saying it has helped them in ways (pain relief, lower blood pressure, weight loss, skin health, etc.) that the conventional sauna did not. And these members do not like when the FIR sauna is down for repairs; note that our saunas are on about 100 hours/week and some of our users do not heed our signs to treat the sauna like it is their own. Sunlighten has honored the warranty without question and sent new touchpads, controls or heaters (we had a power surge from lightning that fried some of the heaters, we have since added a surge arrestor). We are now replacing our 8 year old ceramic heater unit with a new full spectrum mPulse eMPOWER unit. And as a believer in Sunlighten I purchased a bELIEVE (two person unit) for my home. My sister, who has a physical therapy practice, added a Sunlight Signature sauna to her practice about 6 years ago and found that it helped patients regain full range of motion much quicker than before. Another sister has added a Sunlight sauna to her massage practice. I have never tried another manufacturer's IR sauna becuase I have been very satisfied with Sunlighten."

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5/5

posted Nov-09-2012

"I received my sauna on Monday and have used it everyday since Tuesday. It has been really fun to see my body's ability to sweat! I had no idea of what is was capable. Wednesday I used it with a client who was suffering from a sinus infection. We kept the session short and temperature low since it was her first time. Even at the low temperatures she loved the session and reported decreased aching in her body and increase in ability to breath through her nose. I am excited to use it with more clients soon."

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5/5

posted Oct-15-2012

"I purchased my far-infrared Solo sauna 3 months ago, and it has changed my life!

I have "DJD", degenerative joint disease, arthritis, in both my knees. Just trying to stand up was excruciating and I was unable to
be on my feet for any length of time without terrible pain and weakness setting in. On the occasions that I absolutely had to walk up or down stairs, I would get a death grip on the rail while ever so slowly forcing my robotically stiff knees to bend enough to take each step. Although I take every supplement known to man to help this condition, I saw little improvement.

Eight weeks ago I started using my Solo sauna for 25 minutes every day. Within the first month, I was completely amazed at how much better my knees were. I have absolutely no knee pain, no swelling, and I can walk up and down stairs just like a normal person. My robotic, stiff knees are a thing of the past, and I am completely pain free and symptom free. It's as if the arthritis is just gone!

The far-infrared Solo sauna system has also created a weight loss miracle for me! In the past 8 weeks, I've lost 8.6 lbs effortlessly. I am losing at least a pound a week just by spending 25 minutes per day in the sauna.

I am not counting calories, and my only "diet" is still just trying to eat healthy. My "diet" hasn't changed at all. Until now, I haven't been exercising either, but I am starting to workout in my home gym this week. If I can lose a lb. a week without even trying, just think what I can do if I add a short workout every day!
"

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4/5

posted Oct-09-2012

"When our sauna arrived, my wife and I were so excited. This was a special gift we got for each other to enjoy together. I was impressed with the ease of assembling and it wasn't long before we had it together. When we attempted to try it out, we discovered soon enough that there were some issues with the breaker that kept turning the sauna off and and the cd/dvd player was not working properly. We were very disappointed. I contacted Sunlighten and expected to get a run-around; however, my voicemail message was returned promptly the very next day by two representatives who took action after hearing my complaint and within a short time they had shipped out overnight a new breaker and cd/dvd player. For the inconvenience, they also gave us a couple of gifts. I was taken back by their apologetic response and proactive stance of making sure the problem was resolved. I am thankful for a company that truly showed me that the satisfaction of their customer comes first!"

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5/5

posted May-16-2012

"After dealing with high blood pressure for the first time in my life, I was looking for ways to manage it without resorting to prescription drugs. After several weeks of researching the ailment, I decided to try acupuncture and bought a Sunlighten sauna.

My acupuncturist greatly encouraged the sauna and advised to take the blood pressure before the sauna and after. Low and behold, after a couple of weeks, my blood pressure has gone down to a normal reading and has stayed there. Not only has the sauna reduced my blood pressure but also is a relaxing treat I look forward to in the evenings."

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1/5

posted May-14-2012

"I am a plastic surgeon and was sold on a "do it yourself" installation for my existing sauna. I was wary of all the supposed health benefits of IR but thought that, for the price, I wanted a sauna that was a little hotter anyway and that, perhaps, the IR was a better way of going than just getting a more powerful heating unit. The parts were sent out and, contrary to what was stated, this was not do it yourself. I made the frames for the IR panels but there were no connectors nor any instructions on how to assemble the high voltage unit and the controller. I hired a carpenter to install the panels and a licensed electrician to perform the wiring. My electrician contacted the company and they verbally instructed him on how to change the wiring of the high voltage unit in order to get it to work. The control unit now works but none of the panels do despite our proving that there is power going to them. Not even a single panel which is directly connected to the power supply works, never mind the rest that are daisy chained to them. I paid $2319.00 for the panels and power supply from Sunlighten, $3000 for the electrician and $1000 for the carpenter. Upon contacting them multiple times over many months, it was agreed that they would send an electrician of their choosing, and, if it was the fault of my electrician, I would pay them for the correction or, if it was their fault, they would pay. An electrician has never been sent and I have a completely useless bunch of IR panels mounted in my sauna. The last communication with the company had them state, "there is no warranty on our saunas". In my opinion and that of my electrician, this is an entirely bogus company selling very cheap materials, some of which should not be used with high voltage supplies. I cannot state how poorly this was handled by Sunlighten or how poor their product is. Do not buy any products from this company."

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1/5

posted Apr-02-2012

"I have to say the few times the sauna worked, it was amazing. However, there were so many challenges in getting this to happen. First of all, my order was delayed 6 whole months! I placed my order on 05/14/2010 and did not receive the sauna until 11/19/2010. I was told the extraordinary delay was due to "backorder issues". Once the sauna was received, the technicians they dispatched couldn't assemble it properly. I was so frustrated I filed a complaint with their local Better Business Bureau. After sending out two other guys it was up an running. But there has been problems with it every two months.

I've only used it consistently for about 3 months,without a problem. Even today, my wiring is on a fritz. The sauna does not work. And they have sent me the wrong replacement part twice! I have the mPulse Aspire model.

I think it's very important to note before you order that SUNLIGHTEN DOES NOT HAVE A TRAINED TECHNICAL TEAM TO DISPATCH IN CASE OF MALFUNCTION. They will get on the phone and try to walk you through it. They will also send out local technicians that they find using a Google search. But from what I've witnessed, even professional electricans have a very difficult time figuring out their system.

I must say their customer service is responsive and does really try to help but, at the end of the day, their products are extremely faulty.

I would not recommend this product to anyone. It is too much hassle and completely falls short of expectations. I tell my friends to keep their money and join a gym. Or look into a different manufacturer. Honestly though, I think the home use sauna industry is a racket. There's not one company out there that has consistent favorable reviews. It's really unfortunate because when you have the in home convenience of a sauna it's awesome but, with the mPulse, that luxury will be very short-lived. Buyers, beware."

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5/5

posted Mar-20-2012

"I couldn't be more thankful for the fact that the company has replaced my sauna unit due to the fabric detaching from the dome. I want to express how truly appreciative I am for how you have handled this situation with my Sauna. It is so satisfying to see a company take responsibility for a defect in its product."

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5/5

posted Feb-27-2012

"a couple or so years ago I inquired about the Sunlight Sauna after checking out and reading about the other brands and models, the brand that stood out was the SunLight Sauna got the price on the one I wanted to buy for my Wife as a Christmas present in the near future for i did not have the cash on hand and did not want to finance, started saving for it and was able to come up with the cash for the 2011 Christmas.

I was so exited I called Sunlight Sauna (now Sunlighten) and spoke with Dave Suggs he was very informative and pleasant to deal with. He answered all the questions that I was concerned with he made me feel very good about my purchase. when the sauna was delivered to my home it had bean damaged I called Dave right away his voice mail took my call left him my name and problem within less than 5 minutes Dave was on the line with me, I agreed to take delivery and a promise from Dave that this would be taken care of, the people that delivered the sauna did a very poor job from the start they forced a panel in the sauna that made a cracking sound. I can go on and on about this bad experience with the company and people that delivered it and there setup I'm done with this bad memory so I'll stop with that here and now. Dave spoke with customer service called me back with all the information they called me back rapidly to take care of the problems they sent a carpenter took at the damage they agreed to have it fixed, I then spoke with Dave and customer service and informed them that I felt that fixing the damage was unsatisfactory to me that I had purchased a new undamaged sauna and that I didn't fell comfortable with this one at all even if it was fixed, that I had bean saving for this for quite sometime and was not very happy with there assessment, said that he would call me back that they were going to discuss it with the man in charge. I"m very happy to say that Sunlight Sauna Co. Dave the sales rep and Customer Service Manager have stood behind every word that this Company stands for Quality in people like Dave and his team at Customer Service and of course Sunlight Sauna to me the very best and number one Sauna Company in America. when all my family members and friend ask me about our Sauna we are more than proud to inform them that ours came from Sunlight Sauna Co. that Dave Suggs will see to it that they are well taken care off as we were during and after the purchase thank you Dave I do appreciate YOU."

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