My order shipped the day after I ordered it and arrived in good shape. I was missing a portion of the order but my e-mail enqury was promptly responded to (by telephone) and the missing part was delivered soon afterwards.  
 
Great service with no hassles!

I was impressed by the extremely high reviews of this on line store and I was not disappointed. You  
will get your money's worth in shipping and handling - very responsive service. The prodcut is great, too. (Fushion HD receiver). I have put them at the  
top of my preferred supplier list.

Ordered the Silverstone TJ10 case on Friday and received it in excellent condition on Monday. Very impressed with Sundial Micro and will do business with them again. Thank you Sundial for taking care of me.

Ordered on Thursday, arrived on Tuesday. Reasonable. Package arrived well boxed and in perfect condition.  
Only (minor) quibble is that after the initial order confirmation, no shipping email was sent (at least, I never received one). After a several days, I went to the site and logged in to find out that it had been shipped.  
 
I would also like to comment on the feedback here on ResellerRatings. Please excuse a little rant:  
 
Before ordering, I scanned the feedback; especially the negative feedback. And I am impressed by not only the positive reviews, but by Sundial Micro's handling of the negative ones. All to often, I see merchant responses to negative reviews that are petty and mean-spirited. Which leads me to infer that if I ordered from that merchant and happened to have a problem, I would likely be treated poorly. Sundial Micro has, for the most part, responded to negative reviews with professionalism and respect.  
 
Kudos to the staff of Sundial Micro - it's not always easy to deal with dissatisfied customers; and do so without being negative and petty. Many merchants would do well to learn this lesson.  
 

I ordered on Monday, received item on Wednesday. Price was lowest I could find on the internet.

It's the second time I purchase a computer case from Sundialmicro. Everything was fine! Great service, even for shipping overseas. Recommended!  
 
Mauricio

I am please with Sundial Micro. There staff is treat me as a customer in special way. There customer dept. to me is the best in the merchant world. All my e-mail have replied promptly and they follow up with the order every step of the way.  
This order I have to return because I have mistaken with the machine specification, but Sundial Micro has helped me thru the return process smoothly.  
Sundial Micro want to sell there merchandises, but also want to please there customer.  
I want to thank all Sundial Micro’s members.  

I am very satisfied with the purchase made www.sundialmicro.com well as the management and information incidents carried out by this company in this process.

Very kind people and very fast answers.  
I bought from Spain and they shipped my item as fast as they could.  
It took a while due to spanish customs, but worth it!  
 
Thanks!

Purchased an item and the manufacture had the specifications wrong, Sundialmicro investigated the issue, found I was right in my assessment, and issues a RMA in 24 hours. Promptly refunded my paypal on reciept of my item back. Good Store.

Fantastic customer service - prompt replies and very very helpful.  
 
Thank you Jennifer for your excellent customer service. Thankyou Sundialmicro - will shop again and recommend you to friends.