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Ratings & Trust

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  • Summit Source

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4203 Merchant Road Fort Wayne, IN 46818
    • Contact: sales@summitsource.com
    • Phone: 260-489-7525
    • Customer Support: 866-637-4965
    • Business Hours: Mon-Fri: 9:00am - 5:00 PM Sat-Sun: Closed
    • Fax: 260-489-2285

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

281 Customer Reviews

Rating 2/10
1/5

"I placed an order for a $2.55 audio cable from my mobile device. When I noticed the $52.50 next day shipping charge, I immediately called them and cancelled the order (via voicemail). They shipped the item anyway and said they didn't get my call to cancel. Summit Source would not help me in any way, even though I was willing to keep the item and pay a reasonable shipping fee. "



Rating 10/10
5/5

"I like the way these guys do business. Quick email updates after order is placed, and items are shipped the same day. If they say it's in stock, then it's in stock. No game playing here. Plus, they have some of the lowest prices online."


Rating 2/10
1/5

"Absolutely horrible, I ordered two 500 ft cat 6 cables and they send me one box of 1000 ft cable and this was their reply to my email "What would you like to do? Mail it back for us to cut in half for you as (2) 500' FT sections of bulk wire, zipped tied, no box." Customer service is horrible"


Rating 10/10
5/5

"Thanks for great prices and fast delivery. Thanks John"


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Verified Customer
Rating 10/10
5/5

"Product arrived sooner than expected - Also came with high quality!"


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Verified Customer
Rating 10/10
5/5

"Good stock availability, fast accurate shipping and very competitive pricing. Hope to do more business in the future!! "


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Verified Customer
Rating 10/10
5/5

"super job done good delivery thanks"


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Verified Customer
Rating 10/10
5/5

"Not only did Summit Source deliver fast, the I website was very easy to use and had exactly what I was looking for."


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Verified Customer
Rating 8/10
4/5

"Suprised that when I received my Masters ANT2280 antenna, the cable did not come with any connectors. Range is closer to 60 not 80 miles. Picture quality is better than Dish."

This review was modified by LOCKSRAL on December 16 2012 03:56:32 PM

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Verified Customer
Rating 10/10
5/5

"They shipped the antenna quickly and it arrived in good condition. I wouldn't hesitate purchase from them again. I recommend this company."

This review was modified by randyhagerman on December 26 2012 08:26:51 AM

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Verified Customer
Rating 10/10
5/5

"Order was received very promptly and was packaged well for protection during shipping. Product was as described and worked immediately. I trust Summit Source and highly recommend shopping with them."


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Verified Customer
Rating 6/10
3/5

"This company showed incompetence I have not seen before from an online store. I have purchased from them before. I have moved since that purchase, and deleted my old address from my profile. I entered my new address to my profile, and they STILL sent my package to my OLD address. Of course this happened on a friday, and they are closed on the weekend, which means they did not take care of the issue until monday morning, which delayed my package for 4 days. I purposely ordered from them because based on where they are located, I should have received my package on saturday, but it was delayed until wednesday due to having to change the address with Fedex. I know it doesn't sound like much, but it was important because the antenna was to catch the sunday game. This was a very frustrating experience, and I think for a purchase of this type I may look elsewhere next time. I cannot recommend them after this experience. They did apologize for the mistake, so at least there was that. Anyway, order from them at your own risk. "


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Verified Customer
Rating 10/10
5/5

"I ordered some antenna installation supplies from Summit Source after seeing their low prices and also good store feedback. I am very pleased with the company, they shipped the items in a timely manner and they arrived in good condition. Also the items were all the correct model and the correct quantity. I would purchase from this merchant again in the future if I needed more equipment that they sell."


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Verified Customer
Rating 10/10
5/5

"Summit Source sent emails updating the status of order. The order arrived much sooner than I expected. The extra pieces ordered (clamp and pipe) were inside the antenna box."


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Verified Customer
Rating 10/10
5/5

"Fast and accurate delivery. Ordered on Thurs arrived on Sat with regular parcel service. Will definitely use again. Product works exactly as described."


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