1/5

posted Oct-10-2012

"I ordered online. Waited 5 days without even a confirmation. Called them and spoke with a nice gentleman who apologized and said "somehow this was missed by their order staff"?? He then said that the merchandise was out of stock and he could order the merchandise but the models in his catalog were old and not available. He would be able to order the new models and would give me a "special price" (exactly the same as everyone else on the internet). I declined and asked for a refund. He said that he understood and would issue a refund back to my PayPal account. Waited 5 days, no refund, called them back and he said that "somehow this got past the accounting department". The refund showed up the next day. Seems like I am dealing with someone who operates out of his garage. Questionable company."

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