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114 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","store_rating":"10.00","total_reviews":"114"}, "store");)
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![Share](javascript:share_rating({"review_body":"On 10\/9\/12, I purchased Endnote X6 Student and it was shipped quickly, as the mail facility at my university received a package from studentdiscounts.com on 10\/12\/12. However, when I went to pickup the package at my department\u0027s office, all I received was a busted padded envelope with the bottom separated and an address label with a tracking number. No CD, no CD case, no paperwork. I guess the contents were either lost or stolen during shipment, regardless the package was open at the bottom. I contacted the Engineering General Mail Facility, the University General Mail Facility, and the main Gainesville General Mail Facility, reporting the lost contents and tracking number, but I had no luck.<br><br>I figured studentdiscounts.com may send me another copy, so I called them up on 10\/16 and their customer service rep told me that I am responsible for the missing\/lost\/stolen CD and must assume the loss. <br><br>Being out both time and money, I was not at all pleased at this time. <br><br>10\/17 AM: I write a review at Student Discounts, giving them horrible ratings. <br><br>Update 10\/17 3:30PM:<br>The StudentDiscounts.com customer service rep called me direct and claims he is willing to replace the missing software free of charge if I change my review, so I changed the review to all five stars, despite my current 1 star rating of everything besides shipping speed.<br>3:54PM I called back and I told them I had given them five star reviews, so then the customer service rep told me that it was shipped right away and they even were willing to ship it to my house address, instead of my university address. I was also told I would recieve an email with the tracking information. <br><br>10\/17 5:28 (Eastern Time) I call them up because I have not received the tracking number, the same customer service rep claims to have sent it again to my university and gmail address. <br><br>I will follow-up later on if I receive the replacement shipment.<br><br>Update 3. 10\/17 11:00pm Still no email with tracking information. I will contact them tomorrow and get the tracking number directly, or revert my review back to a true representation of my experience with studentdiscounts.com and purchase Endnote X6 elsewhere.<br><br>Update 4: 10\/18 10AM Eastern. Customer service rep calls me up again, saying the review reverted back to a 1 star rating, which maybe because the review hasn\u0027t updated from my original post. I tell him I did change it and I still have not received any emails from studentdiscounts.com with the tracking information. After he verifies that my live review was revised to all 5 stars, he then gave me the tracking number and everything appears to be correct. The package should be reaching me on 10\/21 or 10\/23, and I will update then.<br><br>Update 5: noon 10\/21: received the missing software and studentdiscounts.com business card on padded envelope. As I requested with the customer service rep, the padded envelope was reinforced with n packing tape and was intact. The software inside was in factory sealed packing and was obviously new. I now think studentdiscounts.com is legitimate and all in all i may even return as a customer, since in the end they resolved the situation promptly and gave me the benefit of the doubt. ","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1976295#comment1976295","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"RohanDavey","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A different academic reseller waited 7 days to validate my eligibility, so I looked for another reseller. StudentDiscounts accepted my badge in one day and shipped my product the same day. Shipping was free, so they warned me I couldn\u0027t track the product, but they did allow it. The product was four dollars cheaper. The description of the product on the site answered some of my concerns better than other resellers. I felt like I got a real bargain by going through StudentDiscounts.","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1714100#comment1714100","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"gregmaddock77","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"As expected. Fast Delivery","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1459537#comment1459537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"keisha-794","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Prompt, efficient, courteous, reliable service.","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1382147#comment1382147","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"leon-223","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found this site to be very speedy and helpful. I placed my order, faxed in my documentation and received confirmation that it was approved and shipped in under 30 minutes. I choose the free shipping option since I wasn\u0027t in a hurry and to my surprise it arrived in 2 days.","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1374315#comment1374315","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"brenda90159","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered my Nuance Dragon Naturally Speaking and received it within a 4 day period. Everything I was told was followed through thoroughly. I am extremely happy with the outcome of this purchase from StudentDiscounts.com. Thank you for being impeccable with your word.. It\u0027s nice to have a company that delivers what hey commit to delivering.","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1362391#comment1362391","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"Jnicolas","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Got a great discount for SPSS! Got here 2 days after I ordered!","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1361217#comment1361217","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"wallyj1001","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was extremely pleased with the product and price. But I ws even more pleased and impressed by the telphone service when I called to check on the order. ","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1358267#comment1358267","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"disso2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"No problem. I had tried to make this purchase from another store advertising student discounts, but they had so many hoops to jump through and were taking an inordinate amount of time checking my student status. StudentDiscounts.com had my order shipped within 24-48 hours of ordering with no questions asked. I provided them with the same proof as I had the first company. Great service!","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1357069#comment1357069","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"rcranern","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"fast shipment, good communication, great price. thanks.","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1355477#comment1355477","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"hall594","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"would order again when I need software","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1353555#comment1353555","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"kmeyer-163","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered on Saturday and received by Wednesday ... Fast!","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1352003#comment1352003","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"erinjonesmtbc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great student prices. The website could use a makeover.","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1349133#comment1349133","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"kmslogic-598","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I Love StudentDiscounts.com!!!!!!!!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/StudentDiscounts\/review\/1343773#comment1343773","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StudentDiscounts.jpg","store_name":"StudentDiscounts.com","username":"nrush","rating":"5"}, "single");){kind=link}
"IBM mis-packaged many v20 SPSS premium GradPacks with the wrong disks so it wouldn't install. Apparently A LOT of people had the same issue I did. TJ at Studentdiscounts.com went to great lengths to help make sure I got what I purchased. He was friendly and very helpful over the phone and got me working replacement software, even giving me options for a full refund with shipping costs so I could purchase elsewhere if it was faster (which it wasn't so I stuck with them). Top-notch customer service! No run-around, no questions asked, got a solution the same-day. Will be a customer again for sure."