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Stores > StubHub.com
  • StubHub.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 1.25/10 1.25/10
    Chance of future purchase: Rating 1.38/10 1.38/10
    Shipping & packaging: Rating 2.13/10 2.13/10
    Customer service: Rating 2.75/10 2.75/10
    Return/Replacement policy: Rating 2.00/10 2.00/10
Voice your opinion! Review StubHub.com by clicking a star below.
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Rating 8/10
4/5
2017-10-16

"No complaints regarding direct experience on StubHub.com besides ticket prices being higher than face value."


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Rating 6/10
3/5
2017-10-16

"I feel that a $50 service charge per ticket is extreme! I made the arrangements for my friends and told them the price would be $215. Everyone got online and started booking airfare. It was only at the end of the transaction that I saw the additional charges, making each ticket $265. I ended up eating the $300 charge since I did not initially tell my friends about the additional cost. I will definitely purchase directly from the venue and make my plans earlier if at all possible. I then saw that the actual face value of the tickets was only $79. I am still satisfied as the show was great and I attended with wonderful friends."


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Rating 6/10
3/5
2017-10-16

"The cost of stub hub processing has gone out of site. For everything being conducted virtually the cost is way to much."


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Rating 10/10
5/5
2017-10-16

"It was very easy and made ticket purchasing easy"


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Rating 10/10
5/5
2017-10-15

"I really like getting an update on what events are coming up and I love the overview of the seatmaps."


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Rating 10/10
5/5
2017-10-14

"Great easy site to purchase from. We were lucky enough to have family for the postal requirements of the tickets. Not too sure what we would've done if we didn't."


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Rating 10/10
5/5
2017-10-14

"Excellent from purchase to event."


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Rating 6/10
3/5
2017-10-13

"View obstructed. Over 300$ for nothing"


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Rating 2/10
1/5
2017-10-13

"We had nothing but trouble with this entire purchase!! See #24.1 to see what transpired."


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Rating 6/10
3/5
2017-10-12

"I had issue with not getting seats in row I desired from vendors who listed seats in bulk. I requested specific seat numbers from customer service but they were unable to help. I would like site to have option to zoom in on stadium/arena and pick the individual seats you want. If the vendor does not list seat number they should not be allowed to post"


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Rating 10/10
5/5
2017-10-12

"Very easy to use, tickets were available right away and no problems whatsoever!!"


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Rating 10/10
5/5
2017-10-12

"my experience is always good last year i called and women was so hepful also we found the stub hub location in nyc 4 blocks from msg that,s convenient also the great thing stub hub still sells tickets even when the event starts dumb **** ticket disater shuts down at 8. i just met a guy today and we were singing the Praises about stub hub."


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Rating 2/10
1/5
2017-10-12

"I’m disappointed because my seats weren’t together"


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Rating 10/10
5/5
2017-10-12

"Great site. Easy to use!!"


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Rating 10/10
5/5
2017-10-12

"Great but I did find a couple cheaper tickets online with a smaller service fee but I felt more comfortable using StubHub since I've used you previously"


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