We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > StubHub.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • StubHub.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 0.31/10 0.31/10
    Customer service: Rating 0.63/10 0.63/10
    Return/Replacement policy: Rating 0.56/10 0.56/10
No Avatar

Rating 8/10
4/5
2017-02-25

"Not happy paying way more than face value for tickets. I could have gotten face value tickets outside the game."

This review was modified by Anonymous on February 28 2017 12:30:05 AM

No Avatar

Rating 10/10
5/5
2017-02-25

"Everything was seamless, although the fees were very high."

This review was modified by Anonymous on February 28 2017 12:30:05 AM

No Avatar

Rating 2/10
1/5
2017-02-25

"We wanted 5 tickets and were forced to purchase 6. BOO!"

This review was modified by Anonymous on February 28 2017 12:30:05 AM

No Avatar

Rating 10/10
5/5
2017-02-25

"StubHub has access to most if not all events. I like the easy to use system in purchasing the tickets"

This review was modified by Anonymous on February 28 2017 12:30:05 AM

No Avatar

Rating 10/10
5/5
2017-02-25

"The experience was overall good just wish the prices were a bit lower."

This review was modified by Anonymous on February 28 2017 12:30:05 AM

No Avatar

Rating 10/10
5/5
2017-02-25

"It was very convenient, easy to navigate, and provided my tickets to me in a timely manner. I was very satisfied."

This review was modified by Anonymous on February 28 2017 12:30:05 AM

No Avatar

Rating 4/10
2/5
2017-02-25

"the map didn't show the ticket that was being sold was at the very end of the venue the very last seat. too much money for that seat"

This review was modified by Anonymous on February 28 2017 12:30:05 AM

No Avatar

Rating 10/10
5/5
2017-02-25

"i will book other tickets, keep doing your job your awesome !"

This review was modified by Anonymous on February 28 2017 12:30:05 AM

Rating 2/10
1/5
2017-02-24

WORST COMPANY EVER

"this company is one of the WORST companies i have ever had the "pleasure" of working with. I bought tickets on ticketmaster and listed them on stubhub because i was hoping to buy four tickets instead of two with seats all together. when i listed them i clicked 'upload tickets later' because i was still trying to transfer the file to PDF version. I immediately web chatted stubhub to see if this was acceptable- THE FEATURE DOES NOT WORK. if you click on anything else on your computer it will dissapear. so i emailed the support line after i screenshotted and converted my mobile tickets to PDF and they said that that was unaccetptable. WHEN I HAD TRIED TO CONTACT THEM TO ASK THE QUESTION MULTIPLE TIMES. WITHIN 24 HOURS BEFORE I EVEN HAD A CHANCE TO CONTACT TICKET MASTER I WAS CHARGED 105 DOLLAR CANCELLATION FEE. THIS COMPANY IS A SCAM. DONT EVER TRY TO RESELL TICKETS THEIR CUSTOMER SERVICE IS NOT FIT TO HANDLE AN ISSUE AND DOESNT EVEN SUPPORT THEIR CHAT FEATURE. DONT RISK GETTING CHARGED."

This review was modified by rachcbarnes on February 28 2017 12:15:16 AM

No Avatar

Rating 10/10
5/5
2017-02-24

"My daughter actually did it for us so I don't know"

This review was modified by Anonymous on February 28 2017 12:15:05 AM

No Avatar

Rating 6/10
3/5
2017-02-24

"The event was great, however I bought tickets from StubHub as a secondary provider as the show tickets were sold out at the venue. I paid 150 USD For a 35 dollar ticket. The concert location then changed to realease more tickets, which never sold out. Overall two tickets on StubHub cost me over 300 Canadian, when the day of the concert, the PNE venue in vancouver was still selling them for $35 not sold out. Lack of transparity"

This review was modified by Anonymous on February 28 2017 12:15:05 AM

No Avatar

Rating 4/10
2/5
2017-02-24

"The process of purchasing was great. The lack of details or information about obstructed views was very frustrating."

This review was modified by Anonymous on February 28 2017 12:15:05 AM

No Avatar

Rating 2/10
1/5
2017-02-24

"You scalp your own TM tickets and it's bullshit. Such a scam."

This review was modified by Anonymous on February 28 2017 12:15:05 AM

No Avatar

Rating 10/10
5/5
2017-02-24

"It was a good experience. Very easy."

This review was modified by Anonymous on February 28 2017 12:15:05 AM

No Avatar

Rating 8/10
4/5
2017-02-24

"Couldn't sign in on my tablet because it said my password was incorrect. No issue signing in later on my computer, but by that time I lost out on a better deal on tickets."

This review was modified by Anonymous on February 28 2017 12:15:05 AM

Learn about Our Reviews

Share StubHub.com's store rating

StubHub.com is a Merchant Member! Learn more

StubHub.com is a merchant member
StubHub.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,442 merchant members.