1/5

posted Feb-10-2009

"I relied on the first 2 reviews of this company hoping they were going to be differant than the other Brooklyn internet stores I've dealt with. I placed an order for a camera on the evening of Feb. 9th. Made the verification call the morning of the 10th. I spoke with Berry. I asked if the item was in fact in stock and would be shipped right away. I was expecting the pitch to upgrade the camera but it didn't happen. By the questions I was asking he could tell I had been through this process before and he said so. I told him that I didn't care what was in the box as long as the camera was there. He then told me that I would need a battery for the camera. A battery was not included with the camera at the price shown on there web page. I didn't care if it had a battery or not. Berry then informed me that a camera without a battery was not in stock and I'd have to wait 3-4 weeks for it. However, the cameras with batteries were in stock they cost $329. Then he dropped the price to $299. This was totally unacceptable to me and I cancelled the order. This is the "bait and switch" routine. From my research I know that this camera comes with a battery, battery charger and several other things. Dealing with these Brooklyn store is not something a person wants to repeat.

Richard"

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1/5

posted Feb-13-2009

"Don't Waste Your Time - You're Never Going to Get Your Order Anyway!!!
Here we go again....tried to order the Canon Powershot SD880 - and received an email that I needed to call and "confirm" my order. Confirm means they want to pressure you into buying other items. When you decline you have just "confirmed" you will never see your order! 10 days later, rather than receiving my camera, I get an email stating that "by the time your order reached the shipping process, our inventory on the product you ordered was negative..." So annoying - spare yourself - run screaming!"

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1/5

posted Mar-23-2009

"tried to order Canon SX 10.. waited n waited, got an email confirming order was being processed. I didnt and wouldnt order any accessories with the camera. guess what.. order was canceled do to lack of availability a week later....

what a shock.....
dont bother,, they wont honor their low price unless you tack on a ton of WAY overpriced accessories, batteries, filters, you name it."

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1/5

posted Jun-26-2009

"This is probably the biggest SCAM company I ever dealt with - They wanted me to purchase a digital camera for $438.00 that I saw and bought at the Best Buy store for $233 with an additional 2 year warrenty included in that price. I do not understand how they continue to stay in business. God help the poor people that don't catch onto them!"

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1/5

posted Sep-12-2009

"THIS OUTFIT IS JUST A BUNCH OF CROOKS! I ordered a camera for $259.00. After taking my credit card information over the phone, I was told that that camera's menu was only in Japanese. If I wanted the English version, it would cost $420.00. I cancelled the order. Two days later, fraudulant charges appeared on my card. Luckily, the credit card company caught them. "

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1/5

posted Dec-11-2009

"Scam - same run around on item as mentioned by several customers below.Avoid this site they try to up sell and if you dont buy they wait a few days and cancel the order they told me after confirmation of order that product was out of stock but still showing in stock on their website buyer be ware Dont waste your time now I am having to pay expedite freight "

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1/5

posted Feb-09-2010

"DO NOT BUY FROM THIS COMPANY

I purchased a Canon SX20 because of the listed price. I then received a call informing me that I had to buy a special SD card because of the speed of the camera. Salesman very aggressive and rude. Once I agreed, I discovered that there were no special SD cards required. In addition, I was told that I also would want a battery charger with rechargable batteries. NO TRUE!!! Items sent out 3 weeks after promised but I was told they were on the way, until I finally received a tracking number only after calling to find out where my items were.

Have requested multiple times for order to be canceled and was told I could not cancel the order and got a great deal (spent a lot more than purchasing items on amazon or ebay) I told company rep that I was going to refuse shipment and he told me they were going to charge me 20%. I have requested that my credit card company refund the amount because of unethical practices. I plan on shipping the items back ASAP if they are not what I expect.

BUYER BEWARE. THIS IS THE WORST ONLINE COMPANY I HAVE EVER WORKED WITH AND THE SALES AND CUSTOMER REPRESENTATIVES ARE UNETHICAL"

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1/5

posted May-10-2009

"Please avoid this retailer. They are a classic bait and switch operation. Ordered items and after not purchasing a warranty or expense accessories by product purchase has become permanently backordered"

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1/5

posted Jul-20-2009

"I placed this order online and tried to check if the order would really ship during the week. I paid extra for 3-day shipping, since I planned to take the new camera along on vacation. The guy that answered the phone in customer service was rude. He told me that he could not check stock for me, I should just wait until I received the shipping notice via email. I cancelled the order. I then called again their 800-number to speak to someone in sales. I was on hold for 1 hour and 28 minutes and gave up. I ordered my camera elsewhere and it was a pleasant experience."

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1/5

posted Oct-30-2009

"Same story as other reviews. Wish I had found this site first. Placed order for a Camera at about $50 less that what other sellers were advertising, $150. Next day, received email to call and "confirm" my order. Salesman informed me that the price did not include a warranty and the battery was only good for 15 minutes, and which upgrade package did I want to purchase? If I did not upgrade the order would take 4-8 weeks to ship from Japan. If I did upgrade, the order would ship within 2-3 days from the US. Would have been another $59 more dollars to upgrade. I cancelled the order and am watching now to see if I get my money back. Stay away from these guys, very shady, definite scam!!!"

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