StogieBoys Reviews - stogieboys.com Ratings at ResellerRatings

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stogieboys.com

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Rating 9.00/10 313 reviews

9.00/100
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StogieBoys is a merchant member
StogieBoys participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,973 merchant members.
 

All Customer Reviews (313)


Rating 10/10 5/5
modified review posted May-13-2013

"I purchased them as a gift for a friend, and he was extremely excited to receive them.

The ordering process was very simple."

Rating 10/10 5/5
modified review posted May-09-2013

"Extremely Fast delivery and the staff really understand cigars."

Rating 10/10 5/5
modified review posted May-09-2013

"StogieBoys was amazing. Their attention to and care for the customer sets the bar for the industry. I am deployed to Afghanistan and was recently introduced to cigars. I attempted to make my first order through the famed Cigars International. I was concerned about the cigars surviving moist and intact all the way to my little FOB. More than one package has arrived duct-taped back together, and shipping can take anywhere from 2 weeks to 2 months to arrive. When I asked the CI rep if she could put a water pillow or other small humidifier in the package to make sure they were, she said "no" and asked if I would still like to continue my order. I hung up and dug around on google, when I stumbled on StogieBoys. They were clearly a smaller operation, judging from their website. I saw their stogies-for-troops packages, so I decided to give them a call. I got Sheryl on the phone. We got half way through the order and I lost connection. When I got it back, I called them again. I got Sheryl again. I ended up dropping another call or two. I continued to get Sheryl every time. She was really sweet and attentive throughout the duration. She walked me through my whole order and made sure I got what I wanted. She also said she would fill a water pillow and put it in with the cigars before they were shipped. She also told me about their 10% military discount. I didn't even know about that. She also told me I would be receiving a welcome sampler with 3 more cigars, a butane lighter, and a cutter. I didn't know this either. Her attention to detail making sure I got everything I possibly could (even stuff I didn't know I could get), is unheard of today. The box arrived just a week later. It was packaged very well and survived the rigors of random man-handling all the way here. To note, they also provide a nifty referral program as an incentive to bring your friends over. All in all, I would give StogieBoys four thumbs-up (grab a buddy). I definitely be a repeat customer. Please, I implore you to support this amazing little company. They won't let you down."

Rating 10/10 5/5
modified review posted May-07-2013

"very good service and super fast shipping"

Rating 10/10 5/5
modified review posted May-03-2013

"The Jewels arrived quickly and I have been enjoying them.
Customer service was very helpful.
Thanks I will be back.."

Rating 10/10 5/5
modified review posted May-02-2013

"Excellent customer service. Recently received less cigars than ordered (only one of each ordered as opposed to multiples) and when I called customer service they immediately sent the missing cigars plus a few extras. And I was speaking to someone in America and not India or the Philippines. I consider that a big plus! (I didn't have to "press 1" to speak my native language)"

Rating 10/10 5/5
modified review posted Apr-29-2013

"Excellent service although the offer was buy 3 and get 1 free. Only 3 were shipped since the instructions were not clear that I had to order 4. When I called, the service rep was extremely helpful and polite and corrected the situtation."

Rating 8/10 4/5
modified review posted Apr-21-2013

"Found site difficult to navigate. Unable to obtain the free shipping that was offered"

Rating 10/10 5/5
modified review posted Apr-19-2013

"Great Cigars, Extremely Low Prices, and Super Fast Shipping. I am a Fan of StogieBoys.com"

Rating 10/10 5/5
modified review posted Apr-18-2013

"Amazing service, everything arrived quickly and securely. "

Rating 10/10 5/5
modified review posted Apr-18-2013

"Enjoying one of those fine stogies as I write this. It's been a pleasure!"

Rating 10/10 5/5
modified review posted Apr-16-2013

"Extremely fast delivery, just wish there was email confirmation of my order when it was placed, and possibly a tracking number."

Rating 10/10 5/5
modified review posted Apr-16-2013

"Stogieboys service is quick and my orders arrive with little wait time. I also appreciate the lack of backorders. Great job guys."

Rating 10/10 5/5
modified review posted Apr-13-2013

"Quick delivery; wonderful customer service. "

Rating 8/10 4/5
modified review posted Apr-10-2013

"It was difficult to contact them. I tried e-mailing them and they never got back to me. I called around 5:15 and no one answered. I did call one time around 4:30 and I spoke with Sheryll who was very nice, professional, and helped me use my code that was not working. She also helped me get similar products because some were out of stock. I would highly recommend them. Quick, affordable shipping!!! I will buy from them again! "

 
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