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starlightcameras.com

Consumer Electronics

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--/100 (6-month rating)
Starlight Cameras / Starlightcamera / TheDigitalNerds / Stargate Photo / The Camera Whiz / Wawa Digi is not a merchant member
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All Customer Reviews (67)

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Rating 10/10 5/5
modified review posted Dec-22-2003

"Very efficient. Answered all questions. Returned calls/emails."

modified review This review was modified by trevorm on December 22 2003 08:16:57 AM
Rating 10/10 5/5
modified review posted Dec-22-2003

"The sales person was very helpful and informative."

Rating 10/10 5/5
modified review posted Dec-22-2003

"Excellent! Got excellent deals I could not find anywhere else. camera was delivered on time as promised. My order number was yhst-3945695779427-485"

modified review This review was modified by rbye1 on December 25 2003 09:05:55 AM
Rating 10/10 5/5
modified review posted Dec-23-2003

"Excellent service.

Spent time explaining product and researching information.

GREAT price."

Rating 10/10 5/5
modified review posted Dec-30-2003

"Starlight Camera delivered as promised and were very helpful and courtious. I would recommend them for any of your camera purchases."

Rating 10/10 5/5
modified review posted Jan-27-2004

"I had excellent results with my purchase from Starlight Cameras. I would purchase photographic equipment from them at any time. The salesman called my home to make sure that my order was correct and had to call the hospital because I had surgery. Everything went great and I am well pleased with my contact with Starlight Cameras."

Rating 10/10 5/5
modified review posted Feb-10-2004

"I talked with Scott (ext 206. He was very helpful in confirming my order. I checked back today to confirm order was confirmed. I immediately had an e-mail confirming purchase after I hung up

John"

Rating 10/10 5/5
modified review posted Feb-17-2004

"I have purchased about $1500.00 worth of equipment from Starlight, and am very satisfied with the speed of which my order was delivered. Shipping accidently forgot to package one of two memory cards I ordered, but once notified Starlight had the replacement at my home within a few days. After reading the reviews others have left on this site I would like to submit the following comments: Although the first salesman I spoke to had an unconventional sales manner, which quite frankly made me somewhat uncomfortable, a subsequent call made on an other day found a salesperson who was very well informed on the product I was inquiring about, which was a little surprising to me, as Starlight carries a huge inventory of varied equipment, but he still could detail the information I was requesting, which indicates to me that this person was a professional, not a fly by night artist. In addition my salesman was quite generous with his time. His patience in answering my questions was beyond what a reasonable person should expect. I didn't get that same feeling from the first salesman I spoke to, but I'd hate to see Starlight loose business account a single bad apple in the bunch. I would suggest that people making purchases from Starlight get their salesmans name right from the beginning. If you have problems, you can be sure Starlight will hold that person accountable. Finally, Starlight offers top quality equipment at basement bargain prices. You will have to expect they will want to sell additional items, which they may have a larger mark up on. I really don't think they are making much money on the basic equipment alone. Yes, the shipping seemed a little pricey, but once I questioned that, they offered to send an extra battery to make up for any problems I may have experienced...and that was delivered within a few days, at no cost to me. I happened to enjoy being able to get top quality equipment at bargain prices. I also liked the fact that I could get almost any accessory I wanted at the same time. I really don't think the mark up on the accessories was unreasonable, and I plan on buying all my camera equipment from them in the future. There is no excuse for abusing customers, as some of the reviewers have indicated. I think these people are legitimate business people who have a few salesmen that may need a good dose of bedside manners. While some mistakes may have been made by sale staff in the past, I would urge potential customers to give them a try. Get the salemans name upon calling, and consider the purchase of some accessories along with your main order. I'd like to encourage the competitiveness Starlight has demonstrated in their pricing strategy to sales, and will support this business in the future. Be sure to submit your reviews in the future, so Starlight management can make adjustments, if any are necessary, to insure they remain a leader in discount, quality camera equipment in the future. "

Rating 10/10 5/5
modified review posted Dec-18-2004

"We received exactly what we ordered for a more than reasonable price. We received the camera within a very reasonable time (about 7 to 10 working days, I don't remember exactly). We have had the camera and have been using it with no problems. The person who I talked to on the phone was polite, did not try any hard sale tactics, and seemed very knowledgable. We are extremely satisfied."

Rating 8/10 4/5
modified review posted Dec-29-2003

"Good prices, good service. I was missing a part, they handled it fast and courtious. Camera and accessories where here in a week."

 
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