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stipc.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (59)

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Rating 10/10 5/5
modified review posted Jul-08-2006

"Service was great. John was very courteous and very easy to do business with. My new customized W3J is excellent. ^_^ Answered all of my questions prompty and with obviously detailed knowledge of their products. I look forward to doing business with StarTech In the future and will recomend them unconditionally.
"

modified review posted Jul-10-2006

StarTech, Star Tech, Inc rep has responded

“Tan2006,
Thanks again for your order! We appreciate your business.
If you need anything, please let me know. Be sure to also let me know how it works with your games!
~ John”

Rating 10/10 5/5
modified review posted Jul-12-2006

"HIGHLY RECOMMENDED!! Just got my 2nd laptop ordered from STAR TECH. After comparing sites Star Tech came out to be one of the best priced and with the option to customize processors, hard drives, etc.... When the time comes to get another laptop i'll probably get from where else but Star Tech."

modified review posted Jul-13-2006

StarTech, Star Tech, Inc rep has responded

“Thanks for being such a great customer! Always a pleasure doing business with you. Thanks again!
~John”

Rating 10/10 5/5
modified review posted Feb-07-2006

"I am so grateful to have dealt with such professionals in ordering my new notebook. Buying over the net can be scary to some people (especially with big ticket items) but Star Tech (and John personally) made the process completely painless. His advice and suggestions went a long way to making my purchase one I am completely happy with. Thanks Star Tech, you're my 'go to' store!"

modified review posted Feb-07-2006

StarTech, Star Tech, Inc rep has responded

“Thanks for such a great review! We're glad to be your "go to" store.”

Rating 10/10 5/5
modified review posted Dec-29-2005

"Star Tech is absolutely THE best computer retailer that I have ever worked with. They have excellent customer support, the most customization options, extremely fast turn around times, and they sell truly quality products.

John, their lead web sales person, is a dedicated individual who answered every single one of my thirty or so emails within the hour.

I got my laptop totally customized - 2.0 ghz CPU, a faster hard drive and 2 GB's of ram, and they had it shipped out the day after I placed my order. The next morning FedEx brought me a nice little box!

If you are lucky enough to get an Asus computer, you might as well do it right: buy from Star tech"

modified review posted Jan-04-2006

StarTech, Star Tech, Inc rep has responded

“Thank you so much for such a shining review! I appreciate your comments, opinions and order. I am glad that we were able to add you to our list of happy customers!
If you ever need anything else, be sure to let me know.
~John”

Rating 10/10 5/5
modified review posted Dec-12-2005

"Major kudos to Star Tech, John on their sales staff, and the whole team. They allowed me to get a new laptop within days and to my own specifications and at a great price.

I have never written to comment on a company before. But in this case, the service from Star Tech was so exemplary, I fealt I had to. I was in a pinch to have a laptop within 3 days. However, as a hardcore type, I wanted to be able to specify all the options in the machine. I have had great luck building desktops from scratch using ASUS motherboards. When I discovered that ASUS sells laptops that can be totally customized by third parties like Star Tech, I was very interested. I quickly found that most ASUS laptop resellers simply put their own packages of features together with no more flexibility than buying, say, a Dell. Well, not good enough for me. I found Star Tech on the ASUS web site and gave them a try. They were fantastic. They put together just the options I wanted and none that I didn't at an extremely competitive price, and went the extra mile to get the machine to me in two days, in time for my road trip. I did ask that no OS be installed so I could do it myself. To my delight, they sent all of the driver and other SW CDs, and everything just worked! I don't want to leave the impression that everyone using Star Tech needs to be able to install their own OS. I am very sure that had I asked for everything pre-installed, that everything would have just worked out of the box.

Major kudos to Star Tech, John on their sales staff, and the whole team. They allowed me to get a new laptop within days and to my own specifications and at a great price."

modified review posted Dec-12-2005

StarTech, Star Tech, Inc rep has responded

“Wow. Thanks so much for a great review!
I am glad we were able to meet your requirements in the time frame, and get it to you in exactly the condition you expected. I couldn't ask for anything else.
Thanks again for your order. Enjoy your new machine, and if you ever need anything let me know.

~John”

Rating 10/10 5/5
modified review posted Jan-12-2005

"Great experience, very reliable. Ordered the item and got it very promptly. Fast processing, a very promising company. "

Rating 10/10 5/5
modified review posted Jul-16-2005

"Everything went well. All my questions were answered via email before purchase. I received a 3% student discount which was applied by emailing a picture of my student ID. Shipping was on time. The ASUS W3V laptop I bought from them is top notch. I asked for them to check for dead pixels before shipping and the laptop arrived with no dead pixels. I'd recommend them to anyone looking for ASUS or other computer products. "

Rating 10/10 5/5
modified review posted Jul-10-2006

"Extremely satisfied with my purchase. John is a first-rate sales agent and everything was exactly as I ordered it and at the right price as well.
I would buy from them again in a heartbeat.
Anyone who puts up with my shtick and makes me happy can be counted on to do the same for you."

modified review posted Jul-11-2006

StarTech, Star Tech, Inc rep has responded

“You were a pleasure to deal with, and a great customer. Even gave me some good laughs! Glad we could get you the machine you were looking for. Thanks again for your order, and let me know if you ever need anything.
~John”

Rating 10/10 5/5
modified review posted Jan-19-2005

"Purchased 2 ASUS laptop computers from Star Tech. Both units arrived quickly as promised. During shipping one wireless card had come loose. I contacted tech help and they walked me the procedure to reinstall the card. It has been 4 months and both computers work flawlessly. I would recommend Star Tech to anyone who wants to purchase quality products backed by superior service."

Rating 10/10 5/5
modified review posted Feb-02-2005

"October 2004 I was in the market to purchase a laptop for my wife, when a co-worker referred me to Star Tech. I was unfamiliar with the Asus product line, however after I did some research I became impressed with the products and the prices were very attractive. I decided to purchase the M3 laptop and placed the order on their website.

I received a callback from a Star Tech representative that same morning to verify that I was the person who actually had placed the order. In the course of the conversation I was asked how I had heard of Star Tech. I replied that a co-worker had referred me to them. He asked for the name of my co-worker, verified that my co-worker had purchased equipment from Star Tech and immediately credited my purchase with a referral discount. Needless to say I was pleasantly surprised by the additional bonus!

The laptop arrived promptly and my wife has been using it happily ever since. Whenever I'm in the market for a replacement for my own home computer, Star Tech will be my first stop."

 
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