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102 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","store_rating":"9.17","total_reviews":"102"}, "store");)
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posted Mar-13-2013 
posted Feb-18-2013 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Don't let the website scare you off! I finally found, at Star-Pool.com, a conversion kit for my natural gas pool heater at a great price that I had been seeking for a while. However, the website for Star-Pool is definitely under construction and that made me hesitant to place an order because I wasn't sure about the legitimacy of the company. I called the company and spoke with Greg. He was very knowledgeable and customer-service oriented. He confirmed that the part was indeed the right one and was indeed at the great price I had found. He let me know that the part may take a little while to ship since it was not in Star-Pool's inventory and would need to be ordered from the manufacturer. However, I would not have to pay any add'l money for the special order. The notification emails regarding the part's shipping status were timely and accurate. I have not yet installed the part but I don't foresee any problems.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/2498843#comment2498843","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"HappySwimmer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It took 30 days for my parts to arrive. I called 3 times during business hours and always got the answering machine. The message stated that they would return your call but they never did.<br><br> This is a bad company and I warn people to stay away.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/2493247#comment2493247","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"Kapena7","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received product order in great condition and as promised.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/2407981#comment2407981","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"Kimber64","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found the part I was looking for at a very reasonable price and ordered it. <br>Eventually, their supplier was unable to deliver and my order had to be cancelled. <br>I received an apology from Customer Service for the error.<br>I will continue to do business with Star-Pool in the future.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/2115767#comment2115767","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"JVice","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"GREAT prices for pool items, I will shop here again.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1942975#comment1942975","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"pablo1915","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Low prices, fast shipping, no problems.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1942337#comment1942337","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"TopQuark_net","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order for a filter for my Hayward pool filter system. The price with shipping was lower than offered at local pool stores. Also, most didn\u0027t offer an actual Hayward filter. I was very pleased at the speedy time my order was processed and received. As a matter of fact I was suprised when I saw the order there within three days. I will definetly order from Star-pool again. ","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1939961#comment1939961","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"KTrauth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hayward filter body was delivered quickly for the right price","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1933631#comment1933631","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"seanstey","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolutely teh best price anywhere ! Also, fantastic customer service and communication. Don\u0027t know how well they would handle problems, as I had none at all ! Fast shipping too. Wouldnot hesitate to do business again.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1933421#comment1933421","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"gregory653","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good experience. This was my second order from Star-Pool.com","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1890419#comment1890419","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"boblanger","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It was nice to be able to buy just the parts without having to buy the entire control valve. They had ALL the parts I needed and had very detailed diagrams so I could make sure I ordered the correct parts the first time.<br>Highly Recommended!<br>Thank You","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1879473#comment1879473","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"aichouse","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was extremely satisfied with my recent purchase at Star-pool. It was so easy to place my order and fast delivery. Customer service is very polite, warm, helpful and funny. We can all use a good laugh today! The quality of their products are very good. I always order from In The Swim. But, from now ,on, I will order from Star-pool.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1877681#comment1877681","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"lucillebostwick","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"new product as advertised - great service -- timely delivery","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1870515#comment1870515","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"Poolgazer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Star-pool was great! I was looking for a product that was no longer sold in our area and found Star-pool on the internet. Their prices were competitive so I placed my order. Unfortunately my item was backordered and would take 2-3 weeks for delivery. To my surprise I received it within the week! I would order from them again. Got my product early and at a great price.","link":"http:\/\/www.resellerratings.com\/store\/Star-pool_com\/review\/1867613#comment1867613","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Star-pool_com.jpg","store_name":"Star-pool.com","username":"DonnaMC","rating":"5"}, "single");){kind=link}
"I was very pleased with the price, efficiency, customer service, and so much more that star-pool offered. They went above and beyond with my request!"