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256 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Staples","store_thumb":"\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","store_rating":"0.98","total_reviews":"256"}", "store");)
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1/5
posted Feb-06-2012![Share mediahound review](javascript:share_rating({"review_body":"This is an evil company. <br><br>We placed an order which had free shipping and even printed out the order page which showed free shipping. <br><br>When Staples processed the order, they charged us a shipping charge however. We contact their customer service about this but they were less than helpful and we may now need to contact our credit card to dispute the charge. <br><br>Really bad. ","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1228339#comment1228339","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"mediahound","rating":"1"}, "single");)
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1/5
posted Feb-06-2012![Share gmoses review](javascript:share_rating({"review_body":"I am extremely disappointed with their shady pricing strategies and the poor and dishonest customer service i received was awful. From now on i shop at Office depot. They basically sell one hardrive in blue for one price the same in black is 20 more dollars but of course the blue one is out of stock. The coupon code expires and now the black one is adjust to be the same price as the blue one.","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1227851#comment1227851","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"gmoses","rating":"1"}, "single");)
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posted Jan-25-2012![Share pixelpusher1 review](javascript:share_rating({"review_body":"Ordered ALTEC VS2621 3PC speakers as a Christmas present. I love the speakers but they have a low hum. I first tried their online customer service form but got no response. So I called them and they informed me that the 14 day exchange period had passed. I said that I am happy with the speakers, they are simply defective and I would like to exchange them. They would not budge and told me to go talk to the manufacturer.<br>Why waste your time with a place that has customer service like this? I see why this site says Staples does not participate in monitoring and feedback. They would be overwhelmed with all of the problems. Spend your money elsewhere.","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1192227#comment1192227","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"pixelpusher1","rating":"1"}, "single");)
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![Share JHiggs1 review](javascript:share_rating({"review_body":"I walked around the store for about 40 minutes an no one even asked if I needed help. If fact the employees did the old \u0022look busy\u0022 routine on me. Staples is always overpriced with their goods. I spent about $80 and walked out with some glossy paper $26 for 150 sheets, small pack of address labels $12, a paper receipt book $8, a pack of folder for like $13, and the cheapest desk calendar I could find for $8. So $80 on small quantities of paper goods. ","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1180729#comment1180729","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"JHiggs1","rating":"3"}, "single");)
Share review![Share ncraw review](javascript:share_rating({"review_body":"Ditto all negative reviews:<br>Staples used to be very good, but order fulfillment and customer service has slipped significantly over the past few months.<br><br>Maybe if Mitt Romney doesn\u0027t become Pres, he will get back with Staples, knock some heads together and straighten out whatever mess it is they\u0027ve gotten themselves into.","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1173875#comment1173875","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"ncraw","rating":"1"}, "single");)
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posted Jan-10-2012![Share StaplesSucksBalls review](javascript:share_rating({"review_body":"F*ck! STAPLES! Everyone on here is telling the truth. Their phone center does not even have a clue to tell you what is going on. A lot of miscommunication and poor customer service. no emails and a quick charge to the credit card and slow process to get a refund, very slow to the point where you have to call every 5 days to remind them to give you your money back and you don\u0027t want their garbage a$$ product anymore. Amazon For The Win!","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1138267#comment1138267","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"StaplesSucksBalls","rating":"1"}, "single");)
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posted Jan-09-2012![Share avianfriend review](javascript:share_rating({"review_body":"this store advertized 12 sharpie\u0027s for $3 - what a great deal right? They just sent me an e-mail that the item is no longer available - such crap - of course they are not sold out of sharpies on their website - the mis-marked the price and now don\u0027t want to honor their orders ...<br>BAD customer service and false advertisement- tells you something about the integrity of a company - I would have not even said anything if they would have just appologized about the mismarked price and offered some sort of discount on the full price - even if it would have been a couple of cents - but this is plain dishonest ! They lost me as a customer... ","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1130687#comment1130687","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"avianfriend","rating":"1"}, "single");)
Share review![Share davrin535 review](javascript:share_rating({"review_body":"Order approved and paid for, expected their Free Fast Delivery.<br>Product did not arrive in 2 weeks. Calls to customer service resulted in a variety of reasons for the delay and dates for delivery. finally asked them to track it and call me. no call so after 2 days I called and was told product was out of stock.<br>Emails to customer service and Staples head office were ignored.<br>A refund was made after almost a month of being charged.<br>So, utterly disgusted a t the unprofeesional, uncaring DIS-SERVICE. Will never shopat Staples again.","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1105907#comment1105907","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"davrin535","rating":"1"}, "single");)
Share review![Share gold10go4 review](javascript:share_rating({"review_body":"I ordered an Epson printer off the Staples web site and the order indicated a ship date about 4 days out. When I checked the status of the order online it appeared that the date was not progressing fast enough to meet the expected ship date, but I was pleasantly surprised when it arrived on schedule. Normally, I will blast a company for poor service, and I did notice many unfavorable reviews for Staples, but my experience was excellent. Based upon my experience I would have to give them a very positive rating. ","link":"http:\/\/www.resellerratings.com\/store\/Staples\/comment\/1102493#comment1102493","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Staples.jpg","store_name":"Staples Office Supplies & Technology","username":"gold10go4","rating":"5"}, "single");)
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"I got a digital camera for Christmas from my husband. I went in in January and wanted to trade it in for a better model and spend MORE money for a camera that they sell currently. I had my receipt.However they would not allow me to trade an unused unopened Nikon Coolpix S3100 costing $79 for a Nikon cool pix S6200 for $169. or possibly the S8200 for $249.allowing me to be a happy customer and them to have more $$$ AMAZING!!!They did not want the money, the sale or a happy customer, when we all could have been winners. I Recommend NEVER TO BUY ANYTHING THERE YOU MAY WANT TO EXCHANGE GO TO COSTCO or anywhere else you can trade up.I know I will. PS I did call corporate"