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squaretrade.com

Services

Rating 9.76/10 281 reviews
(1,395 lifetime reviews)

9.76/100 (6-month rating)
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SquareTrade is a merchant member
SquareTrade participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (1,395)

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Rating 10/10 5/5
modified review posted May-29-2009

"I have had warranties that have took weeks even months to receive. Take it to the store then the store can not do anything then take it home ship it to be shipped to factory or the classic you call and get the run around and put on hold. But this was so exciting, access site register claim print label drop to ups they recieve they respond money deposited and all within 2 days for me!!!!!!! That was GREAT!!! I have another warranty with Square Trade already and will be purchasing more... "Where Have You Been All My purchasing life""

Rating 10/10 5/5
modified review posted May-22-2009

"Quick service, Great costumer service, ATT could not fix my phone, ST did not fix my phone but did refunded me the price of the phone, simply the best thing I could do after buying my phone."

Rating 10/10 5/5
modified review posted May-29-2009

"SQUARETRADE WAS GREAT. VERY FAST ON GETTING MY MONEY BACK TO ME AND DID NOT GIVE ME ANY HASSEL WHICH WAS GREAT ALREADY BUGHT ANOTHER WARRENTY FROM THEM.A++++++++++++++++++"

Rating 10/10 5/5
modified review posted May-29-2009

"Perfect! Paid $12 to cover a cell phone. A few things quit working on the phone. I contacted SquareTrade and had a refund in no time! Simple!
"

Rating 10/10 5/5
modified review posted May-23-2009

"I am very pleased with the Square Trade Warranty I purchased. I submitted my claim on my product and within a week I was reimbursed for my defective item. They are very fast and efficent processing claims. The whole claim took less than 15 minutes to process. I give Square Trade an A+ for warranty service. You will be happy with their service."

Rating 10/10 5/5
modified review posted May-15-2009

"I am very happy with Square Trade and the quick response I got when I filed a claim with them...and the price was fantastic..thank Square Trade."

Rating 10/10 5/5
modified review posted Feb-04-2010

"I've made 2 claims in the past couple years with SquareTrade. Both have been EXCELLENT to say the least.

The first one was for a used cell phone I bought from eBay that would stop working randomly after about 6 months of use. I initiated the claim online, I was then instructed to call them and then they sent me a prepaid shipping label to send back the cell phone to them. Once they received it, they deemed it would be better to simply refund me the original value of what I paid for it.

My second and most recent claim was for a 32" HD LCD TV I purchased at a local electronics store. A little bit over a year after purchasing, the picture would start breaking up randomly and make the TV unwatchable. I again initiated the claim online, called a SquareTrade Rep on the phone, they sent me a pre-paid shipping box for the TV, once their repair center received it they said it could take up to 5 business days to see if it can be repaired. I then received an email from Squaretrade letting me know that again it would be easier to refund me the full value of what I originally paid for tv rather than attempt to repair it. They said I should be receiving the money in my PayPal account within 2-3 business days!

I use them for all of my electronics and plan to continue to do so! :)"

Rating 10/10 5/5
modified review posted Feb-09-2009

"Square Trade was super fast at getting me a label to return the ipod and the claim was handled very quickly.I couldn't be more pleased. Thank you Square Trade!!"

Rating 10/10 5/5
modified review posted Feb-28-2009

"Excellent service,for the second time a camera purchased on Ebay has failed and what a relief to know that I have all my purchases covered with a SquareTrade warranty.The whole process is smooth from start of claim to payout with upto date emails at every step.Please keep up the great service."

Rating 10/10 5/5
modified review posted Feb-27-2009

"Square trade is great! Their prices are reasonable, and claims are quick, easy and painless! I've had two claims in 2009, and both went smoothly and quickly.

I just logged into the web site, filed the claim online, and they emailed me to send in the product. In the email was a link for a shipping label. They track the package from you shipping it until it reaches them, and then they promptly issue a decision. In my case it was to refund my purchase price in full.

I'm very satisfied with Square Trade."

 
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