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2,108 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/SquareTrade","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","store_rating":"8.70","total_reviews":"2108"}, "store");)
reply posted Jun-12-2013 “Hey Vince.R00,
We're so sorry to hear that you're not happy with us. Our agents are typically very knowledgeable and helpful but this is unacceptable. If you could email me at tiffanyhelps(at)squaretrade.com, I'll be happy to see what I can do to help.
Regards,
Tiffany U.,
SquareTrade”
reply posted Jun-12-2013 “Hey Fernandiaz,
Wow, we're so sorry to hear about this. The only reason we ask you to contact the manufacture in the first year is, because in the event there is a defect, the manufacture will often offer to replace your device or repair it. This way, we don't have to dig into the value of your SquareTrade warranty to preserve it for future use. In the event that the manufacture denies repairing your device, SquareTrade will step in and repair or reimburse you the cost of your device.
We'll typically provide you with the correct contact information for the manufacturer and we're so sorry to hear that this isn't the case. If you could email me at tiffanyhelps(at)squaretrade.com, I'll be happy to look into this claim to try to turn it around.
Regards,
Tiffany U.,
SquareTrade”
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posted Jun-12-2013 
![Share](javascript:share_rating({"review_body":"I have been using Square Trade now for over 7 years. I won't buy a warranty from anyone else. They are professional to deal with and I have never had a problem with them. I have had to make several claims over the years and everytime they do the right thing and fast.","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3052021#comment3052021","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"kbrstc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This outfit is the best aftermarket service provider that I have ever used. never a question about a claim.","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3051507#comment3051507","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"earlj1500","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"even after 3 yrs. ---no questions asked---they paid me what i paid for the frame----it was great---I WILL USE PAYPAL EVERYTIME!!!!!!!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3051441#comment3051441","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"Stevetammyash","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Initially, I attempted to contact the manufacturer of the defective product because it was still under their warranty. After their no response, I called Square Trade and explained my situation. Not only did they send me a prepaid shipping label, they also refunded the full purchase and partial extend warranty fees. First class service that was handled quickly and quite professionally.","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3051353#comment3051353","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"realrare50","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was absolutely pleased with their service. I broke my headset and called the company. I was told there is no repair for the Beats I had. I was promptly emailed an UPS label which I sent off the same day. I received an email 2 days letter telling me mycheck was being mailed out. I received it2 days later. All total a 5 day turn around time. Great, swift service. ","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3051083#comment3051083","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"rexhero","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It may be hard to believe that SquareTrade will replace your item (or reimburse you for it) with little hassle, but it is definitely legitimate coverage! My $90 speaker amplifier broke and SquareTrade issued me an Amazon gift card code the very day that I shipped out the dead amplifier.","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3050129#comment3050129","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"Albert910","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Squaretrade had a problem with their choosen supplier for repair and because of that gave me options one of them was to give me a full refund of the retail price of my Iphone4s! Thank you for your help on this!","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3050087#comment3050087","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"pirofwil","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have a dozen SquareTrade warranty's and have had a few claims with them the past year,all I can say is I wish Every Insurance company were as Good as these people.","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3050043#comment3050043","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"primus6","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My printer stopped working, I called SquareTrade they sent me a prepaid shipping label and the next day I had my money back!!","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3049989#comment3049989","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"moshef1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Trying to get the McAfee working on my phone. It is giving me an error that I have already used the email to register another device which I have not done since I just got the insurance not even a week ago, and every time I call SqaureTrade I get a different number for McAfee every time. I try calling and I am given yet another number. This isn't very impressive for the amount I have paid :|","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3034211#comment3034211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"Vince.R00","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am so happy that squaretrade helped me with my headphones. Good thing i had warranty with them and they refunded my money back because I thought that i got ripped off! but , seriously , squaretrade , you guys are awesome! keep it up!","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3017011#comment3017011","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"dgarcia1c","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I own 35 square trade warranties. The first time I called I was told that my product was still under manufacturers warranty. They provide me a number to call HP. Turn up that it was a scam.<br>The number provided was 1-888-466-2490. This was not HP it is some company trying to sell computer services. Beware. I will reconsider purchasing again Square Trade warranties.<br><br>Fernando Diaz fdiaz@q1w.net","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3016233#comment3016233","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"fernandiaz","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have had a couple of experiences with square trade! They were both positive! They were quick to solve a problem with my laptop and cell phone &amp;amp; quick to replace or repair them and get them back to me!! A+","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3006727#comment3006727","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"junifer46","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Square Trade refunded me the total cost of my Numark Mixer. The same day I submitted my complain I received my money. I will purchase square trade everytime I buy Electronics. I love square trade. I recommend it 100% guaranteed.","link":"http:\/\/www.resellerratings.com\/store\/SquareTrade\/review\/3004199#comment3004199","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SquareTrade.jpg","store_name":"SquareTrade","username":"daisrr344","rating":"5"}, "single");){kind=link}
"Just one week ago, I filed my second SquareTrade claim and just like my first claim, the claim was processed very expeditiously.
Because the SquareTrade website is so user-friendly and easy to navigate, I was easily able to locate my plan information to see if my coverage for my (broken) cell phone was still in effect. I was relieved to see that the warranty policy was still in effect for another 6 months and I was also able to see what I had paid for the cell phone on eBay. My claim was processed within 48 hours of filing it and SquareTrade made it so easy to return the item to them with their prepaid UPS return label. Lastly, my Paypal refund was processed just two days after I shipped the cell phone to SquareTrade. With the refund, I was able to buy an amazing replacement phone and I immediately purchased another warranty for the new phone for a killer price, 30% off with a personal coupon code that they sent me via email! Thank-you, SquareTrade!
"