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squaretrade.com

Services, Consumer Electronics, and Office Furniture, Machines, Supplies

Rating 9.72/10 1,239 reviews
9.72/100 (6-month rating)
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SquareTrade is a merchant member
SquareTrade is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. This merchant is also elite. See all 1,953 merchant members.
 

All Customer Reviews (1,239)

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Rating 10/10 5/5
modified review posted Feb-05-2012

"These guys are the best warranty service available PERIOD. I've only filed one claim and the process was amazingly smooth. If you're looking for a warranty your first choice has to be Squaretrade. Thanks guys you're the best!"

Rating 10/10 5/5
modified review posted Feb-05-2012

"My experience with Squartrade has been excellent and never disappoint me. Squaretrade hires experienced people to help me when I have warranty issue comes up. It's always fast, easy and worry-free, from the beginning I apply for the warranty, maintain my warranty, submit my claim, respond to my claim and get my refund or warranty work performed. I will never buy any electronic stuffs without warranty from Squaretrade and only from Squaretrade!!!"

Rating 10/10 5/5
modified review posted Feb-04-2012

"I was thoroughly impressed with the customer service I was provided. They walked me through the entire process and approved my claim. They paid me for the repairs of my computer within one week of sending the final invoice. I would highly recommend using Square Trades for any electronic purchases."

Rating 10/10 5/5
modified review posted Feb-03-2012

"I called not knowing what you would do to help and talked to Craig Hastings and he was very patient and told me exactly what he would do. Amazingly he proceeded to do everything he said he would and when I had a problem he followed up and made sure everything went smoothly for me. I would definitely use your services again and will recomend you to friends. "

Rating 10/10 5/5
modified review posted Feb-03-2012

"I always believed that if it sounds too good to be true, it probably is. For that reason, I was very skeptical about buying a warranty for my new PC from SquareTrade. How, I thought, could SquareTrade offer a complete warranty on my PC for about one-third of what the store would have charged. I also feared losing the "carry-in" service the store offered. I was wrong on all counts! Right after the Manufacturer's warranty expired, the DVD drive pooped out and had to be replaced. Square Trade told me to take it to any local computer repair store and send them the bill which they would reimburse up to the total cost of the new drive. My first choice was the Office Depot, where I had purchased the PC. They wanted me to leave it and it would be ready in about 2 weeks. Well, was I happy that I did not have a store warranty because now I could take my repair anywhere I chose. The local repair center I then chose, told me to have a seat and it would be ready in 45 minutes. They also gave me a quote for about 50% of what Office Depot said it would cost. In less than 45 minutes, my pc was ready to go with a new DVD drive installed. Now, the next challenge was to see how long it would take to actually get reimbursed by SquareTrade. I emailed them the receipt and about 24 hours later they notified me that the full amout had been sent to my PayPal account. What a nice experience. Thank you Square Trade. You guys get a AAA+++ from me."

Rating 10/10 5/5
modified review posted Feb-03-2012

"SquareTrade saved my tail. Between using my iPad2 for work and letting my kids play with it, I was concerned something would happen and with it being such an expensive device, that was not something I wanted to risk unprotected. I purchased the warranty and sure enough, it was dropped and the glass screen shattered. The staff at SquareTrade were very helpful on providing me with different options. I chose to have it repaired at a shop here locally and then emailed the receipt to them. Within I broke the screen on Thursday, repaired on Friday, submitted the receipt Monday afternoon and had my money back from SquareTrade Tuesday!! 3 1/2 business days was all it took!!! On top of it, the repair was twice what I paid for the warranty so it was by far well worth the money. I look forward to covering all of my items I can with SquareTrade!"

Rating 10/10 5/5
modified review posted Feb-03-2012

"Very good, This is my second time claiming for the warranty and it was fastest as it can be. I am really impressed with the service and professionalism. I think that's how all the businesses should run but unfortunately not. Other people can learn from squaretrade a lot of things, which they don't have in their business.
******** Perfect!! couldn't be better."

Rating 10/10 5/5
modified review posted Feb-03-2012

"Squaretrade was able to settle my claim as quickly as possible. "

Rating 10/10 5/5
modified review posted Feb-02-2012

"This was the first time I had to file a claim and it was a breeze! Much faster and easier than I thought it would be. Truly a no hassle process. I will keep using SquareTrade based on this claim..."

Rating 10/10 5/5
modified review posted Feb-02-2012

"I recently experienced purchased accidental coverage for our daughter's Pandigital Supernova DLX fortunately there was sufficient time for me to decide if I was going to keep the tablet (30 days). Shortly after I purchased the Square Trade coverage the tablet was damaged beyond the cost of repair. I will purchase coverage"

 
 
 

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