5/5

posted Feb-29-2008

"I was reluctant to order from this seller when I read the previous reviews, but they had great prices on some structured wiring components. I could not have been more satisfied! I placed my order on a Friday, the seller shipped on the following Monday (with email notification and tracking information), and everything arrived in great condition. I would definitely buy from this seller again."

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5/5

posted Oct-15-2009

"These guys have one of the most detailed websites I have ever seen. Loads of information. They really seem to be on top of their game. You can very easily find everything you need at anytime of the day. No need to make a million phone calls to try and find something or get answers. And their prices are the best I have find. I always search several sites to check pricing, and always end up back at Spytown to make my purchsae.
Ben D., New Yor, NY "

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5/5

posted Oct-16-2009

"I have been buying from Spytown for well over 5 years now, and have never found a better price anywhere on the web, or had better customer service with any company I have ever dealt with. I have spent no less than $50,000.00 with them since first finding them and have outfitted 2 houses with full camera systems which include 8 DVR's and over 100 cameras. I have never been disappointed with any order from them or ever had a problem with delivery. Even though they are a retailler, I have given thier contact information to 3 contractors over the years who used to buy the products they supplied to me from wholesallers ( after they put thier 30% markups on top of it & they now use Spytown as thier wholeseller. Ask for Howard if you want the best most knowledgeable individual in the industry. This is a 5 star company- you wont be able to beat the price or the service. It has saved me a fortune over the years....smorg694"

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5/5

posted Oct-20-2009

"this was my third order from spy town. shipped promptly. would highly recommend "

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5/5

posted May-24-2010

" have purchased from Spytown on several occasions and have nothing but good to say. After placing several orders for the same item, I recently had another order arrive (always in a matter of days) in which the manufacturer had made a VERY MINOR change to the internal construction of the device. Note that this change did nothing to the sales specs or ability of the camera, and 99.99 percent of the users would not know or even care but to my very special application, it was important. I contacted the manufacturer and found that the other version was still available. I emailed Jessica and within an hour of my email, she had called me to work out what it is that I needed. Jessica made several calls to me and the manufacturer and within a few hours of my email, the problem was corrected and I had the items shipping overnight!

Please note that as a reseller, Spytown had NO idea that this change had been made and in fact the tech rep at the factory was shocked that I could tell. My use is well beyond the normal persons and this change makes a big difference to me and ultimately my client! Spy town could have easily said that the product that they sold met the exact specs that it had given and they would be correct. Spytown could have put this on the back burner and called me the next day. Spytown was in no way required to worry about this as it had fulfilled it's requirement completely in this sale.

Jessica went out of her way to understand what I needed, contact the factory and facilitate the quick processing required to give me peace of mind. I will not hesitate to make my future purchases through Spytown. Kuddos to them!

Keith Engel"

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5/5

posted Aug-27-2010

"I found Spy Town to have the best price on the WEB for the two Speco cameras i purchased. The shipping was free and fast. I will be back to purchase more soon. TLW Knoxville,Tn"

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5/5

posted Nov-12-2010

"I had a deadline to get a flush mounted aiphone door unit so that my contractor could install it on my house before the stone masons arrived. Jessica went above and beyond to make sure I got the unit it a timely fashion. Excellent Customer Service."

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5/5

posted Mar-10-2011

"Jessica sent me an email saying that a camera I ordered would not work with the lens that I ordered. It happens I also ordered another different camera and only one lens. They could have thought the order was for parts and would not be used with that camera, but she didn't want me to have to return the lens or camera. I think that is great customer service. The camera that will work with that lens was the same except for a few more numbers at the end of the model number. Thank you Jessica any time you can save a hassle it is time saved.

Mel"

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5/5

posted May-17-2011

"I HAVE ORDERED SEVERAL TIMES FROM THIS COMPANY & HAVE HAD ABSOLUTELY NO PROBLEMS AT ALL. JESSICA HAS ALWAYS WENT ABOVE & BEYOND TO PROVIDE FAST & ACCURATE RESPONSES TO MY QUESTIONS & ORDER NEEDS. I WOULD NOT HESITATE TO USE THEM IN THE FUTURE."

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5/5

posted Nov-18-2011

"Bad customer service, kept getting transferred to a full voicemail. No shipping information was given. Package arrived 7 days later."

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